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Pro Power Rooter

About us

Pro Power Rooter Offering 24hr Emergency Plumbing Sewer and Drain Cleaning Service and is dedicated in providing our customers with the highest level of quality service late at night, on weekends or even on the holidays for any residential or commercial property owner in Colorado springs. We are always ready to respond to drain problems, for any residential or commercial property owner with a plumbing emergency looking for drain clog solution. Why Call? Drain Cleaning Services Clogged or Slow Running Drains Drain Maintenance & Repair Electric Power Snake Service Installations & Repairs Video Line Inspection Flood Control Leak Detection On-line Scheduling No Hidden Charges Free Estimates Phone Estimates Cash Discounts Senior Discounts Military Discounts New Customer Discounts Property Managed Discounts Lowest Prices Guaranteed! Warranties & Guarantees Reputation & Quality Service References Available In Business Since 1991 Locally Owned & Operated Problems fixed or there's no charge! We will arrive within an hour of scheduled time or you'll receive $25 Off Bill. We don't sell chemicals or do big plumbing jobs. That's why we're the experts at drain cleaning! Call Us Today! (719) 331-4071 or visit website http://propowerrooterservice.com We Clean Out Your Drain, Not Your Wallet!

Business highlights

Emergency services offered
34 years of experience

Services we offer

Bathtubs, Camera Inspections, Catch Basin, Dishwasher Drains, Drain Pipe Cleaning, Floor Drains And More, Grease Traps, Hydro-Jetting, Kitchen Sinks, Laundry Drains, Leak Detection and Repair, Main Sewer Lines, Mainlines Drains, Plumbing Repair, Roof Drains Systems, Septic Tank, Sewer and Drain Cleaning, Showers, Storm Drains, Swamp Cooler Service, Toilets, Urinals, Water Heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
Showing 1-6 of 6 reviews
Shane P.
Apr 2020
1.0
$300
*****AVOID PRO POWER ROOTER***** I apologize for the lengthy review, however I want to warn people of this company. I have never been treated as poorly as I have by the owner of Pro Power Rooter. I scheduled a service call with Mark the owner to install two faucets in my brand new vanity. He installed and left, during the install his language was beyond unprofessional, I am military and am used to swearing however the entire install he was cussing, calling my stuff cheap and horrible quality. I had to call him back and have him return as the drain was leaking and the cold water intake hose on my right sink was leaking. After numerous text messages back and forth he finally agreed to return. He never provided a receipt or invoice for the work being conducted "his words when paying cash he does not" however I told him that is fine I would like a receipt so I will take a refund and pay with my card. He still refused to give a refund and provide a receipt of service and invoice. He fixed "quote, quote" my sink by utilizing rescue self adhesive tape, I am sorry a professional plumber should never utilize the "duct tape" approach to fixing anything. Fast forward two days: I started to put my stuff under the sink and noticed a massive amount of water as the cold water intake hose that he had connected was not tightened and was slow leaking which damaged my bathroom vanity. When I reached out to Mark expressing my displeasure with this I was called a liar, a fraud, and numerous other things. He stated that I should get over my self as my new vanity was not an antique, was cheap garbage and he is now blocking me and never going to provide any restitution for the damages his lack of tightening the hose caused to my vanity. He followed on to state that he knows times are tough during this corona virus pandemic but I am a low life for trying to fraud his company, and I should figure out other ways to pay my bills. I have no reason as to why I would damage a brand new $1000+ bathroom vanity to get $300 back however this was his stance. He is incredibly unprofessional, does not honor his 90day guarantee and his service is beyond subpar. I know his prices are not terrible however I will say in the instance of customer service, quality, and professionalism I should have stuck with Powers Plumbing they are much more professional honor and take pride in their services, do not utilize unprofessional language and treat their customers with respect. If I could I would not give Pro Power Rooter a star they do not deserve the rating this company is not a professional company and their services are not worth a penny. DO NOT UTILIZE PRO POWER ROOTER FOR ANY OF YOUR PLUMBING NEEDS he is more worried about receiving cash and google ratings as he said he should have charged me to return and fix his lack of quality install same night and he repeatedly asked me to log into google to post a review.
Response from Pro Power Rooter
"WOW those are some pretty strong words used in your review, you have now slandered, committed libel, making such false allegations in order to defame our company and reputation. We do our best to provide the exceptional quality work at a fair price, sometimes errors can occur resulting in the need for a return visit. A return visit was made to your property for follow up on the work performed the same night so you didn't have to wait till the next day, the work was completed within the promised time frame and you agreed on the lower cash paying price for the job. The additional trip for gas & travel time including the additional 30 minutes of work performed was covered under our 30-day guarantee resulting in no additional charges to you. I also provided a couple of additional items at no cost to help you out with your financial problems. As for the water damage on your new $1,000 + vanity, that was caused from your own negligence, you should have also changed out the old defective leaking shut-off valve you had connected on your water supply line so it would have never happened. If this would have been an honest representation of your experience with our company it would have been fine, we would use it as an learning experience on how to better represent and treat our customers, we wouldn't bash a negative review for being truthful about a customer’s actual experience with us."

Barbara S.
Jul 2018
5.0
Yes, I recommend this pro
$273
My sewer backed up after doing a large load of laundry. It was Friday night, of course, so I went on Angies List and found Mark. He told me when he could be here and even kept in touch by text. He arrived when he said he would and went to work on my line. He dug out a lot of tree roots and sent a camera down to see if there were other problems with my line. I have been in this house for 30 yrs and have had multiple times with this happening. I will now be proactive and put Mark on my calendar to do a yearly clean out.
Response from Pro Power Rooter
"Glad to hear your experience was good [Member Name Removed] and we'll see you next July for the preventative cleaning on the drain thanks!"

Glen D.
Jan 2017
5.0
Yes, I recommend this pro
I called Mark at 9:05 PM and he and his son came out promptly. He removed a toilet, snaked the sewer line out to the street, cleared the clog, scoped the line to verify that we did not have a problem with roots, left no mess and rescued our holiday. Mark and his son were careful, courteous and professional. Considering that it was late on New Years Eve the cost was fair and I was grateful to find someone willing to sacrifice their holiday to rescue mine.

JOHN R.
Jun 2016
5.0
Yes, I recommend this pro
$400
Mark was great to work with. I live out of state and needed some work done at my rental property so I called up Mark. He replaced a toilet and unclogged my main home sewer drain, which was almost completely clogged with roots. The cost for the job was great and I would recommend Mark for any plumbing needs.

Luke S.
Jun 2014
5.0
Yes, I recommend this pro
$100
I called Pro Power Rooter at 3:30 pm and Mark, the owner, showed up promptly at 5:30, the exact time that he had promised. He quickly got to the 'root' of the problem, left no mess, was courteous and friendly, gave advice to avoid future problems, did not try to upsell unnecessary services, and gave a 30-day guarantee. I would definitely recommend him and will use his company again if needed.

Brad B.
Dec 2012
5.0
Yes, I recommend this pro
$165
Mark had to come back about two weeks later and re-clean the line as the roots had consolidated again. He gave us a great price on the second cleanout and provided guidance for ongoing maintenance of the line.
Response from Pro Power Rooter
"I am really glad to hear that we could help you out with your main line drain problem, for any future problems just give us a call any time and we will be very happy to take care of you again. Thanks!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pro Power Rooter is currently rated 4.3 overall out of 5.

Pro Power Rooter accepts the following forms of payment: CreditCard

Yes, Pro Power Rooter offers free project estimates.

No, Pro Power Rooter does not offer eco-friendly accreditations.

No, Pro Power Rooter does not offer a senior discount.

Yes, Pro Power Rooter offers emergency services.

No, Pro Power Rooter does not offer warranties.