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MOVING DAY INC

Moving Companies, Storage



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Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.5
Showing 1-2 of 2 reviews

Gwen J.
03/2014
2.0
moving companies
  + -1 more
Grandfather clock got damaged, legs on the bed never showed up with the move. It took 2 trucks and 2 moves to get everything to my house plus an unexpected $1500 for the move. I had to write a check at the end of each day for the move. It was a lot of little things. I was given the impression that it was my fault that I had too much stuff. Kitchen stuff was packed great.
Description of Work: Moved me from Colorado Springs to Grand Junction

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$4,300

Response from MOVING DAY INC
When the move was complete, we were under the impression that the job went great! It wasn't until much later that we received a complaint from [member name removed] about the move and the damaged clock. She watched as we put every item in the garage carefully and where she wanted it. It was her friends and family members that moved all these items into the home months later. The clock is over 100 years old and may have just stopped working, there is no physical damage done. However, we offered to pay for the repair of the clock in full at $419.00. This was all stated in a settlement letter I mailed to her just 2 weeks ago, she has not returned my call or a letter. The initial estimate was based on packing and moving her belongings from Colorado Springs to Grand Juction, Co. and placing the items in her home. A last minute change of plans had us put everything in the garage. It was this change that added more time and therefor more dollars to the move. If we had moved everything into the home, we would have set up the grandfather clock, the beds and placed all her furniture where it goes. It was the act of stacking all her furniture and boxes in a small garage and placing each item in a specific place that added a considerable amount of time and frustration to her move. As the owner of Moving Day, Inc., I have tried to resolve this issue with multiple phone calls, letters and emails and have offered the full refund of $419.00., I cant do any more. I offered the $419.00 refund to Mrs. [Member name removed] over the phone and in a settlement letter that I sent her she was asked to sign the letter and return it to Moving Day, she did not. Instead, she contacted Angie's List and filed a complaint. The refund was offered under special circumstances that were not met. The refund offer is no longer being offered unless she will comply with the settlement letter.

Richard M.
03/2014
4.0
moving companies
  + -1 more
The owner is friendly and informative. When you call them, he is the one who answers the phone. The arrival times for the move estimate and for packing were both wrongly recorded by the owner but the movers were very timely. The movers were very polite and careful with objects as they removed them from the house. As the truck started to become full and the duration of the move took longer than expected, the packers became anxious which played on my already shot nerves. I had to leave for 2 hours during the move and when I returned I found that 2.5 dozens of the moving pads had not been used and with emptying the truck found furniture on furniture contact with mostly light varnish removal but some more significant gouges noted in some of the furniture. I would rate them a B- overall which in my experience is pretty good for a moving company. it took them 6 hours to complete the move. I think if you are present to ensure use of moving pads or wrap chairs and tape them yourselves you will be generally happy with the services provided.
Description of Work: We used there professional packing services to load a 26 foot Penske truck for a cross country move.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$400

    Contact information

    4586 Austin Bluffs Pkwy., Colorado Springs, CO 80918

    www.movingday.net

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    MOVING DAY INC is currently rated 3 overall out of 5.
    MOVING DAY INC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, MOVING DAY INC does not offer free project estimates.
    No, MOVING DAY INC does not offer eco-friendly accreditations.
    No, MOVING DAY INC does not offer a senior discount.
    No, MOVING DAY INC does not offer emergency services.
    No, MOVING DAY INC does not offer warranties.

    Contact information

    4586 Austin Bluffs Pkwy., Colorado Springs, CO 80918

    www.movingday.net