Brown’s Appliance & Service Center

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Two or three days later, I hadn't heard anything from them, so I called them back. The person on the phone again told me the fees, but said they just needed to price the part, (still) and he'd call me back as soon as he got it. This was a Saturday morning. By Monday afternoon, they still hadn't called. So, I called another company who could have come the next day if my schedule would have allowed it. Instead, they were able to come within two days, had the part with them and fixed it for a reasonable price. It has now been a week since I first called Brown's and they still haven't returned my call. I am disappointed as I liked this company in the past and had wanted to give them my business.

I always use them for any appliance project or service we need. They do a great job. They are pleasant to work with.

They are a small company. The job went well. They were helpful in giving me information on where to leave the settings because it is in the garage. It is subject to external temperatures so I can't run it the same way I might run the freezer inside. He explained what I had to do because it is in the garage. They came on time.