Brits R Us
About us
** Currently not seeking any work in California.** 5 employees. May hire sub contractors. Charges by the job or the hour depending on the job. Travel/trip charges apply.
Business highlights
36 years of experience
Services we offer
Construction Services
Amenities
Free Estimates
Yes
Reviews
4.719 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 5% | ||
| 5% | ||
| 0% |
Showing 1-19 of 19 reviews
Ronald Z.
Nov 2017
They arrived 15 minutes early and cleaned the driveway before even starting the job.
Response from Brits R Us
"Thank you appreciate the review"
Richard P.
Apr 2016
I showed him in person what I wanted based off of the other yards in my neighborhood. He rented a back hoe and dug a 12-14 ft. trench. He took out so much dirt that he had completely filled up the tote that was 16ft long 4ft high, which was supposed to last the whole week and lasted only a day. I told him I didn't need that much dug out. When he came back from lunch, I told him no more. He got mad and walked off the job. I didn't fire him he just walked off the job. I had already paid him ahead of time when he asked for an advanced payment. He would not submit a bill to me to show me how much would be refunded for the job being left unfinished. I asked repeatedly over the last couple of months. He finally wrote a bill out on the back of one of the bills he had gotten for the back hoe. He inflated his cost so that it matched what I had already paid him. He didn't tell me that he had to rent the back hoe which was 20-30 miles away. He included in bill he gave to me a bill for gasoline. I had never agreed to that. I had only agreed on the labor rate (which he inflated). He had added extra people on to the bill. I asked him for the bill because I needed to know what my refund would be. I know he does good work because I have seen his work before. I am not sure why he did this project this way. It is roughly $600-700 bucks that he owes me still. He said if I would sign the proposed bill and date the bill he would pay me half of what he owed me. He was drinking on the job and using a back hoe. I do not think that is professional.
Response from Brits R Us
"We at BritsRUs strive for customer satisfaction. We explained in detail to this client as to what the details were of the job....trench would be dug out by machine bigger than concrete to allow for forming prior to concrete pour then back filled when forms removed. Client changed his mind more than a couple of times on what he wanted. As it was labor only picking up and returning machine was clients responsibility to pay. It would not have been cost effective in labor to do this any other way than by machine. We did not walk off the job as stated ...client called and said he did not want us continue after job had progressed a whole day ! Once again we tried to explain that we had to do the forms for concrete pour but he simply wasnt listening ...so as he didnt want us to continue after much discussion we went next day to collect our tools.He did not pay" upfront" It was a downpayment to cover any costs as we were "labor only". We made numerous attempts to resolve this..we did not inflate our prices...we gave him an itemised bill of costs incurred..our time is not free ! We did not charge for guys labor that were not there ! We sent a closing statement of cost and $ refund and he refused it. We made numerous attempts to call this client( even using a third party) . At no time was anyone drinking as alleged by him. BritsRUs feel we are having our reputation unfairly tarnished. We have tried to resolve any issues but sometimes it is just not possible and please note this was over "6months ago ". We apologise if client dissatisfied but sadly cant please everyone I guess.....client went from telling us our work was excellent to stop work dont continue...Had we been allowed to continue he would have saw for himself he had made the right decision in hiring us from a personal referral from a satisfied client where we have been called back to do more work. !!"
Conni A.
Jan 2016
unknown
Nancy J.
Jan 2016
unknown
Response from Brits R Us
"BritsRUs strive to make all our customers satisfied with our work. We care as these are peoples homes. We also refinished kitchen cabinets,and stained 3doors and new baseboards. Granite was installed as was backsplash tile. Never at anytime would we install baseboard over door molding....paint was already on existing moldings. As with all our customers we always say' if any problems please contact us and we will come correct anything you are not happy with' ....We have had no contact from this customer. The job was delayed as Peter had taken ill and admitted to hospital (where he was in ICU) this was inconvenient and unfortunate and I did apologise. Sorry that she feels dissatisfied but we were never given opportunity to correct what she unhappy with. When job completed we asked if she satisfied with everything and she said YES."
Cynthia C.
Dec 2015
Peter and his crew did a fantastic job. They were professional and efficient. Everything was done beautifully. We enjoyed working with them and would definitely work with them again.
Pauline M.
Nov 2015
unknown
Deborah H.
Nov 2015
unknown
Homeowner
Nov 2015
unknown
DOUGLAS S.
Sep 2015
It went very well, the staffs sure knows what they doing, we have a small problem and they come back the next day to take care of it right away.
Garrett G.
Aug 2015
Came by one week and estimated the work then schedule it for a week later.
The job was completed in a couple of hours and it was a very clean install.
The job was completed in a couple of hours and it was a very clean install.
Garrett G.
Jul 2015
The service included new exterior molding and a 1 foot change in the dimensions.
They came quick for an estimate and started in two days. Finished as planned. They even through in a little extra work with mounting a gas valve for my fireplace.
The door looks and operates great.
They protected the floor before starting and cleaned up all dust and trash.
NOTE - I forgot to write this review last year, but after 1 year looking at the door I thought it was time to give them their praise.
They came quick for an estimate and started in two days. Finished as planned. They even through in a little extra work with mounting a gas valve for my fireplace.
The door looks and operates great.
They protected the floor before starting and cleaned up all dust and trash.
NOTE - I forgot to write this review last year, but after 1 year looking at the door I thought it was time to give them their praise.
Abe L.
Apr 2015
It went really good. They did a really good job. They installed a custom cabinet and completely redid the entire thing, including changing the color. They also completely redesigned one of the bathrooms. Everyone tells us our bathroom looks like it's from a magazine.
Barry P.
Apr 2015
Just great to have these guys around. They are thorough and take pride in their work and want to give you the best possible work and products for the price.
I am so glad that I found them.
I am so glad that I found them.
Michael J.
Mar 2015
It went perfectly. Peter came out for the estimate and the only issue we had was that we were having so much fun chatting that it took us a minute to get to business. He was very straight forward with his very reasonable pricing. He knew that I was getting an estimate for a job that wasn't going to be done for a few months and still came out with no questions. when it came time to do the work, he finished ahead of schedule, stuck to his estimated price and the job turned out absolutely amazing. I would definitely recommend him for any job simply due to his straight forward business approach and his quality work just makes it even better.
Michael J.
Mar 2015
It went perfectly. He worked with me through a work trip, so showed up and did the estimate for the work, knowing it would be a few months before the work was going to be performed. Gave me a price on the spot, then a couple months later when I was ready, he performed the work. Did a great job, finished the work on time, was super friendly and easy to work with throughout the whole process. I would definitely recommend him to anybody, if nothing else for his attitude, but his workmanship is also top notch.
James W.
Mar 2015
When I first bought my home, it was a time capsule from the 70's and 80's with wood paneling and dirty white shag carpeting wall to wall. The the vision of Peter Woodburn, his wife Sheila, Martin, and the rest of his crew, my house is slowly transforming to a modern version of its old self. The wood paneling has been replaced with fresh drywall and vivid colors. Peter found me an excellent deal on hardwood floors, so now I have beautiful wood accenting the new walls throughout. Peter and his crew built custom shelving in my bedroom closet that now provides more space than I have wardrobe. Brits R Us are seriously good and trustworthy people, I do not hesitate to leave them a key when I can't be home to let them in. I've been so impressed with their work that I have made arrangements for them to remodel my kitchen and two bathrooms.
Laura S.
Feb 2015
unknown
Ronald B.
Dec 2014
0
Lisa L.
May 2014
I recently bought a 1987 mobile home and immediately found mold in the master bath walls. The remediation team had to gut the entire bathroom to fix and clean the problem. All I had left were wall studs and floor joists! Peter and his team were quick to respond to my cry of help. Since I had nothing left in the room this was the perfect opportunity for me to get the bathroom I always wanted, problem was.. what exactly did I want? Peter has great vision and ideas and helped me create my "dream" bathroom. I may have been a bit of a pain by changing my mind a few times and adding lots of extras, but honestly I wouldn't do anything different. Peter, Martin and John each have their specialties which makes them a great team. I now have a GORGEOUS customized tile and quartz walk in shower with a good sized seating area and plenty of storage for all my bottles. I also have a custom built storage unit for all those extras. They retiled the whole floor and extended it into my vanity and closet for a seamless look. They also added extra lighting in my vanity area as well as in my closet which they also rebuilt and customized. I will definitely be calling them again if I or anyone I know needs any kind of work done, because they can do it all!!
Licensing
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FAQ
Brits R Us is currently rated 4.7 overall out of 5.
Yes, Brits R Us offers free project estimates.
No, Brits R Us does not offer eco-friendly accreditations.
No, Brits R Us does not offer a senior discount.
No, Brits R Us does not offer emergency services.
No, Brits R Us does not offer warranties.