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With Angi since November 2016

Eco Bear Biohazard Cleaning Company is a veteran owned biohazard cleaning company serving Southern California and Las Vegas. Our rates are typically 50% lower than our competitors.

Verified Reviews


(2) Verified Reviews

Showing 1-2 of 2 reviews
G A.
Horribly bad. They quoted a flat rate that was competitively low. Refused to do on site estimate. Once on the job with less than half the work completed, after we paid the full flat rate, they required we switch them to a $100 hourly rate open ended. When we refused to do so absent an estimated time of completion, the worker walked off job that was less than 50% completed. They left me at 65 years old and Charlotte at 81 years old in late afternoon to carry back into the still unsanitized garage, 40-50 boxes, all the tools including heavy chains, saws, floor cleaners, paint and more. We had to struggle till as late as 11:30 pm to stuff it all back ... now only to have to pay another company to do it all over again. They left it still scattered with rat feces and unsanitized surfaces.... Horrible experience.
Description of Work
Sanitation re rodent infestation of garage
house cleaning

Service Provider Response

Our company does not offer a flat rate for a job. We bill hourly or daily. Our rates are clearly posted on our website and I also made it clear to her on the phone and via text message before the cleanup was scheduled. She was happy with the cleanup on the first day and even sent us a text message thanking us for the "gentle treatment you two gave to me and [Member Name Removed]" and then proceeded to ask us for a job. The job was not done so she agreed to have our employee, Richard, go back for a discounted rate of $100 an hour. After 7.5 hours, she told Richard that she was not going to pay us for the second day. We told Richard to leave. She never paid us for the second day and I was willing to let it go. But then she proceeded to try to blackmail us into a full refund in order to not receive a bad review. We were initially going to give her back $500 of the $1400 she paid for the first day but the messages kept coming and we realized that even a full refund would not make her happy. She wanted us to clean not only the garage but also the house and storage units for free. "We have the next 4 projects.. We have two rooms in the back of the house, an office, two bedrooms, two storage units... . What do you propose?" When we declined, she sent us a series of long, ballistic text and voicemail messages threatening to report us to every single online review site, agency, police department and so on. I don't understand why she is so unhappy. She got 7.5 of biohazard, rodent dropping cleanup plus disposal fees for free. We do our best to provide quality service for industry low prices. Our other reviews speak to that.
sharon M.
Very well, as stated. I am very pleased with the result. They use products that clean but I don't have to worry about the safety of my pets or grandchildren.
Description of Work
I was in need of total house cleaning. The work was done efficiently and effectively and he was professional and discreet. I will be using them again in the near future.
house cleaning

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3740 Alta Mesa Dr

Studio City, CA 91604

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American Express
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Eco Bear is currently rated 3 overall out of 5.

Eco Bear is open:

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Eco Bear accepts the following forms of payment: Visa, MasterCard, American Express, PayPal

No, Eco Bear does not offer free project estimates.

No, Eco Bear does not offer eco-friendly accreditations.

No, Eco Bear does not offer warranties.

Eco Bear offers the following services: House Cleaning