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Shasta Lake Floors

Founded 1991 • With Angi since April 2012

3.9

(7) Verified Reviews

Description

Don't miss the best prices of the season on premium Mohawk Flooring products during the Mohawk Anniversary Sale from September 16 to October 31! Save up to $500 on Smart Strand Forever Clean carpets and select Armor Max Hardwoods. Don't forget to ask about special financing offers available during the sale. Stop by the store today and we will help you discover the perfect flooring for your home....

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Locally owned and operated since 2008. We are a small shop of architects, Interior designers, artisans, painters and home decor eco friendly professionals. We have a passion for helping home owners improve their living spaces. If you are looking for an amazing experience with a company that loves to make our clients feel special, don't hesitate to call us. We're friendly, knowledgeable and great at what we do.  

Verified Reviews

A few reviews for this pro...
2.0

09/18/2016

I'm wondering what the motivation is for this contact this late in the game If the owner took the time to add that comment "It's 2016 and we're still trying to correct things", then lets correct them.

Description of Work
This is a continuation of a review I placed in 2014. I'm continuing this because the owner of the company contacted us August 22, 2016. We had given up on having our problems with our tile installation remedied and chalked it up to we learnt our lesson the hard and expensive way. When Pete (the owner) contacted us I I was a little impressed that even after this length of time he wanted to try and correct things and of course have me adjust/remove my review. Pete told me that he didn't realize we weren't happy and would like to send an "industry" expert out to see everything that is wrong and see what can be done to correct it and make us happy. I said absolutely have them call and we will set something up. The person called and spoke to my husband who is very straightforward. He informed the person that they could come out but that he would like to see their credential/certifications that make them and industry expert. Well it is now over 3 weeks and nothing has been heard from them.

Category ceramic tile,flooring contractor

Service Provider Response

Since this customer has taken it upon themselves to use our names so freely we feel the need to do the same. [Member name removed] I must say has always been very nice to work with. Upon completion of the installation she praised the service and workmanship . Unfortunately, Mr. [Member Name] has been a challenge . We have done everything in our power to satisfy his demands. We have been back to th...
5.0

09/08/2016

They moved my furniture fairly quickly and was good about not scratching anything during the process. Also, they did a take up with my old carpet and replaced my baseboards. I needed this job done asap because I had family visiting and wanted it all done. I came in on a Thursday & they got someone to do the install that weekend! I loved how the laminate wood turned out in my living area. Happy wit...

Description of Work
I had them move my furniture, install laminate wood flooring & add new base for my living room.

Category flooring contractor

Service Provider Response

Dear Miss [Member name removed], We would like to thank you for using Shasta Lake Floors for your flooring needs. Your Care and Maintenance manuals are forthcoming. Should any issue arise please don't hesitate to call . Thank you once again, Pete
5.0

09/01/2016

I was very impressed. They were polite and easy to work with.

Description of Work
Needed new carpet in my living room and new tile in my kitchen and bathroom. Exceeded my expectations! Great installation.

Category ceramic tile,flooring contractor

5.0

08/30/2016

Shasta Lake Floors did an excellent job. The carpet looks and feels great. The hard part was making sure that all the rooms were emptied of furniture. This was my problem, not Shasta Lake Floors.

Description of Work
Removed old carpet and padding from living room, stairs and bedroom. Installed new padding and carpet

Category carpet installation

4.0

11/03/2015

unknown

Description of Work
Installed floors quickly, beautiful! Only problem sloppy painting on base boards installed.

Category flooring contractor

    Services Offered

    Design Assistance, Installation, Estimates, Carpet, Hardwood, Laminate, Tile & Stone.

    Services Not Offered

    Electronics.

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover, Check, Financing
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes