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Shasta Lake Floors

Founded 1991 • With Angi since April 2012


(8) Verified Reviews

Business Details

Phone Number


4052 Shasta Dam Blvd

Shasta Lake, CA 96019


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Verified Reviews

A few reviews for this pro...
Emily H.
I’m going to make this short and to the point. Upon meeting the the owner he appeared to be honest and attentive to our customer requests. This many bad reviews doesn’t happen on accident! It all went bad when the work began and we realized the owner had not listened or taken notes on any of the requests we made- flooring facing the wrong way, the wrong baseboards, baseboards unfinished - nail holes only filled after a phone call and no touch up paint even though owner promised they would. Call someone else. Get a second opinion. There are so many other companies and individuals that want your business and are honest, respectful and are great at their trade!
Description of Work
Flooring and baseboard in kitchen, dining room and hallway
carpet installation, flooring contractor
Edna M.
I'm wondering what the motivation is for this contact this late in the game If the owner took the time to add that comment "It's 2016 and we're still trying to correct things", then lets correct them.
Description of Work
This is a continuation of a review I placed in 2014. I'm continuing this because the owner of the company contacted us August 22, 2016. We had given up on having our problems with our tile installation remedied and chalked it up to we learnt our lesson the hard and expensive way. When Pete (the owner) contacted us I I was a little impressed that even after this length of time he wanted to try and correct things and of course have me adjust/remove my review. Pete told me that he didn't realize we weren't happy and would like to send an "industry" expert out to see everything that is wrong and see what can be done to correct it and make us happy. I said absolutely have them call and we will set something up. The person called and spoke to my husband who is very straightforward. He informed the person that they could come out but that he would like to see their credential/certifications that make them and industry expert. Well it is now over 3 weeks and nothing has been heard from them.
ceramic tile, flooring contractor

Service Provider Response

Since this customer has taken it upon themselves to use our names so freely we feel the need to do the same. [Member name removed] I must say has always been very nice to work with. Upon completion of the installation she praised the service and workmanship . Unfortunately, Mr. [Member Name] has been a challenge . We have done everything in our power to satisfy his demands. We have been back to the job multiple times, we have completely re-grouted the tile , we have replaced tiles that didn't need replaced. We were told each time the job looked great only to be called by Mr. [Member name removed] with a new complaint . We have been to the job many times and see nothing wrong with the workmanship. We have arranged for a well known flooring inspector to visit he home however, she was so uncomfortable with the reception she received she declined to visit the customers home. Mr. [Member name removed] has been verbally abusive with every employee in our establishment including myself . If there is not an inspector or an installer who his willing to take his abuse we blame him for any alleged issues he is not getting remedied . If Mr [Member name removed] is prepared to let things take there natural course and not be verbally abusive and threatening we are prepared to have a independent flooring inspector examine the installation. At Shasta Lake Floors we take great pride in our workmanship . We have installed tens of thousands of floors in our owners history. We are here for the long run and strive for perfection . However, like ever other reasonable business we feel no need to suffer the verbal abuse or physical threats some customers feel entitled to make. If we are to reach resolution an independent flooring inspector is the next step . This person MUST be un-interfered with and does not want any confrontation with the customer.
Kari K.
They moved my furniture fairly quickly and was good about not scratching anything during the process. Also, they did a take up with my old carpet and replaced my baseboards. I needed this job done asap because I had family visiting and wanted it all done. I came in on a Thursday & they got someone to do the install that weekend! I loved how the laminate wood turned out in my living area. Happy with the fact their was no mess at the end.
Description of Work
I had them move my furniture, install laminate wood flooring & add new base for my living room.
flooring contractor

Service Provider Response

Dear Miss [Member name removed], We would like to thank you for using Shasta Lake Floors for your flooring needs. Your Care and Maintenance manuals are forthcoming. Should any issue arise please don't hesitate to call . Thank you once again, Pete
Evelyn D.
I was very impressed. They were polite and easy to work with.
Description of Work
Needed new carpet in my living room and new tile in my kitchen and bathroom. Exceeded my expectations! Great installation.
ceramic tile, flooring contractor
Dan M.
Shasta Lake Floors did an excellent job. The carpet looks and feels great. The hard part was making sure that all the rooms were emptied of furniture. This was my problem, not Shasta Lake Floors.
Description of Work
Removed old carpet and padding from living room, stairs and bedroom. Installed new padding and carpet
carpet installation
Description of Work
Installed floors quickly, beautiful! Only problem sloppy painting on base boards installed.
flooring contractor
Shannon H.
Description of Work
Highly recommend. Responsive, professional, and the rifht price.
flooring contractor

Service Provider Response

Dear Mrs. [member name removed], we thank you for the opportunity to provide your new floorcovering. By now you should have received your Care and Maintenance Manuals. Along with warranty info. If not please let us know. Thanks Again, Pete
Sandi B.
flooring contractor

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Trade License Number
    Trade License Locale
    Trade License Authority
    State of California
    Trade License Expiration
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Eco-Friendly Accreditations
    Payment Options
    Visa, MasterCard, Discover, Check, Financing
    Senior Discount
    Emergency Service

    Services Offered

    Design Assistance, Installation, Estimates, Carpet, Hardwood, Laminate, Tile & Stone.

    Services Not Offered


    Frequently Asked Questions & Answers about Shasta Lake Floors

    How is Shasta Lake Floors overall rated?

    Shasta Lake Floors is currently rated 3.5 overall out of 5.

    What days are Shasta Lake Floors open?

    Shasta Lake Floors is open:

    Sunday: 10:00 AM - 4:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 4:00 PM

    What payment options does Shasta Lake Floors provide

    Shasta Lake Floors accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing

    Does Shasta Lake Floors offer free estimates?

    Yes, Shasta Lake Floors offers free project estimates.

    Does Shasta Lake Floors offer eco-friendly accreditations?

    Yes, Shasta Lake Floors offers eco-friendly accreditations.

    Does Shasta Lake Floors offer a senior discount?

    Yes, Shasta Lake Floors offers a 5% senior discount.

    Does Shasta Lake Floors offer emergency services?

    Yes, Shasta Lake Floors offers emergency services.

    Are warranties offered by Shasta Lake Floors?

    Yes, Shasta Lake Floors offers warranties.

    What services does Shasta Lake Floors offer?

    Shasta Lake Floors offers the following services: Design Assistance, Installation, Estimates, Carpet, Hardwood, Laminate, Tile & Stone.

    Are there any services Shasta Lake Floors does not offer?