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Dan the Tileman

Ceramic Tile

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Victoria H.
06/2014
1.0
ceramic tile
  + -1 more
I hired Dan Gonzalez and Stan Perez of Dan the Tileman (with signed contract) to remodel my guest bathroom. Dan seemed very courteous and offered ideas for design. The day the job was supposed to begin, Dan sent me text that he was finishing up another job and Stan would demo that day. I never heard back from Dan until I requested a walk through for problems and quality of work. Stan brought his brother, Tony to help, who quite honestly, although a genuinely nice guy, shouldn't be allowed to cut tile, install, lay linoleum, etc. (My floor is now uneven thanks to him.) Stan was unable to install the sink or the new shower faucets, which kept leaking and had to call in a plumber to do the work. When it came time to pay, I had to since Stan had no money. I subtracted it from final bill. I was plagued with requesting Stan to redo his work such as making the light fixtures even over the new vanity; re-grout and flatten tile in many areas; make the tiles even ? horizontally & vertically; stop the sink from leaking; straighten and install the fixture covers; install the corner edge for shampoos, etc.; patch and sand the ceilings; he agreed to replace/purchase a new toilet seat cover as he scratched/ruined it; clean up area behind toilet; grout along bullnose near toilet; re-caulk area next to floor/tub and behind toilet/wall; clean the garage; clean the driveway; remove all garbage, etc. When I thought the job was finished, except for some minor details, I paid Stan and accidentally overpaid him by $100. I immediately called this to his attention, which he ignored for 2 weeks. I finally caught up with him 4 weeks later by phone and he said he?d be out that Saturday at 10AM. At 9:56AM, he sent a text saying his fiancé and son had been in a wreck and couldn?t make it. Weeks passed before he finally returned my phone calls, emails, or texts. He sent a text that he would pay me on June 10 and agreed to finish the work on June 10 at 6PM, including fixing the toilet which started to continuously run shortly after he had finished the remodel. On June 10, he did a no show! I sent a text to both Dan and Stan asking where he was ? no answer! I phoned Stan and received no answer! The following is a list that to date has not been completed: $145 still owed me Toilet still runs continuously Vanity was never secured into the studs to prevent shifting ? grout along vanity top and backsplash is now cracked along entire surface Re-grouting the cracked grout along vanity/backsplash Patching and sanding the ceiling (where they removed an overhead light) Installing and grouting glass tiles along top of backsplash WOULD YOU WANT TO USE THESE GUYS? I never thought they would rip me off!
Description of Work: Contracted to demo existing guest bathroom. Installed new soaking tub, all new tile in shower and glass tile trim (not finished). Installed new toilet (still leaking). Installed all new plumbing in vanity sink and tub/shower (had to call in a plumber as he couldn't do it). Installed new tile and glass tile trim around new vanity (never finished). Installed new bath/light fan (didn't finish ceiling sanding), two new sconce lights in place of an old 6-light mirrored fixture (had to redo since they weren't level). Ripped out old medicine cab. Ripped out old floor and installed new linoleum tile floor (seriously uneven). Cut out vanity top to install Mexican Talavera sink.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

    Contact information

    unknown, Santee, CA 92071


    Licensing

    State Contractor License Requirements

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    Service Categories

    Ceramic Tile

    FAQ

    Dan the Tileman is currently rated 1 overall out of 5.
    No, Dan the Tileman does not offer free project estimates.
    No, Dan the Tileman does not offer eco-friendly accreditations.
    No, Dan the Tileman does not offer a senior discount.
    No, Dan the Tileman does not offer emergency services.
    No, Dan the Tileman does not offer warranties.

    Contact information

    unknown, Santee, CA 92071