Palomares Cleaning Services

House Cleaning, Window Cleaning, Dumpster Service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For more than 20 successful years, Palomares Cleaning Services has been servicing homeowners in and around orange county. We are a family-owned and operated full-service cleaning company that is completely licensed, bonded, and insured. We offer professional house cleaning to individually meet your needs and budget. We guarantee 100% satisfaction. Let us care for all your cleaning needs with our personalized, proficient service that will have your home looking brand new. We are available Monday through Saturday We do Weekly, Bi-Weekly, Monthly, quarterly, Move-In, Move-Out, Deep cleanings and post construction clean Up. References are available upon request. We guarantee in every cleaning to hand wipe and not use dusters.

Business highlights

23 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated

Services we offer

Residential house cleaning, we specialize in deep cleanings, move-in, move-out, rental vacation cleaning, real estate & post-construction clean up.

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.7217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
2%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 201-217 of 217 reviews

James K.
01/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned the house fairly well and were here for 4 hours. There were some things missed and the kitchen wasn't as clean as we would have liked for a "Mega" cleaning. Sincerely JKx2

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Palomares Cleaning Services
Thank you for your comment. I hope your experience with us the this second time we came to your house was a lot better. My apologies for the things we missed the first time and thank you again for continuing business with us.

Michelle P.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Susan M.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: When renters moved out of the house that we owned it was in shambles. The large kitchen had 3 years of grease and filth on the inside and outside of every cabinet, the ovens, etc. Based on the reviews that I read, I gave Martha a call. She came in a few days and with the effort of 3 of her ladies and 2 hours later it looked like a new kitchen. I didn't think that she charged enough for their effort, so I tipped her. Thank you, thank you, thank you, Martha!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

CATHERINE R.
07/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Palomares Cleaning Services
Thank you for your review.

Ruth M.
07/2014
5.0
house cleaning, window cleaning
  + 0 more
Fine
Description of Work: Cleaned kitchen, both bathrooms, vacumed whole house, including furniture, washed hard floors. washed patio window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Palomares Cleaning Services
Thank you for your review.

DOLORES G.
06/2014
5.0
house cleaning
  + -1 more
Sadly, not able to use
Description of Work: I was just quoted, but they were very nice and rmailed me a very descriptive price plan. Even though there was no availability, i look forward to using them un the future.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$200

Robert S.
04/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: they never responded based on several messages and phone calls

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Peter B.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: We needed this service to clean a residence that was going up for sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Palomares Cleaning Services
thank you.

Vanessa F.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: They do a fabulous job each time! Martha is great. She is always quick to get back to me. I an on continuing to use them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Response from Palomares Cleaning Services
Thank you.

Dianne W.
12/2013
1.0
house cleaning
  + -1 more
called many times with no response
Description of Work: never followed up

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


debbie H.
04/2013
5.0
house cleaning
  + -1 more
nt to!!!
Description of Work: WELL HELLO EVERYONE!!! I joined Angie's list for the SOLE purpose of finding long term REPUTABLE house cleaners. I discovered Palomares cleaners as a result. Not only are they worth every penny, BUT if i have a special project i need help with they will do it! Anything i need help with they are game to do- AND DO IT WELL!!!!! MARTHA AND HER CREW ARE MORE LIKE EXTENDED FAMILY THAT HELP ME A COUPLE OF DAYS A WEEK not simply housecleaners. By far way past that. For those who have written a bad review or had a bad experience i would encourage you to call Martha. She and her crew are the most open and available sweet souled people. In short, they do a tremedous job, sincerly care and take great pride in their work. Put on a cup of tea and relax, you have the best of the best coming to your home and take care of all you need. Oh yes... you may want to make a little extra tea... just incase you want to share. deb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Josh N.
02/2013
5.0
house cleaning
  + -1 more
See above
Description of Work: The reviews about Martha don't lie...I just purchased a brand new home and with a short timeframe between the end of construction and moving and Martha was there to save the day. On 3 days notice we were able to setup a time for her and her 4 lady crew to come in and clean the house prior to my move. Martha's crew was fast, through, professional and polite...they didn't waste time chatting as is often the case. Instead, they stuck to schedule and surpassed expectations in all phases. I gave a B for price but please know that with Martha you pay for what you get...she does a great job and deserves/earns the fee she charges! One other thing I liked was that she was very knowledgable about which products to use on which services which made me feel more comfortable. Great job Martha!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Grace M.
12/2012
5.0
house cleaning
  + -1 more
See above.
Description of Work: I have Palomares Cleaning coming every two weeks. The questions above only asked for one specific date. But I am now a permanent customer. Martha is incredible!!!!! I had another company for 6 years who weren't doing a very good job, but I guess you get what you pay for. When I finally fired them and hired Martha, I was so very surprised at how much cleaner my house was. Martha and her crew spend more time just in one bathroom than my last company spent on the entire house! They clean, really clean, everything. They don't just dust around things, they pick them up, dust where they were, put them back again. The floors, couches, chairs are all vacuumed. They dust the tops of my ceiling fan blades -- even if you can't see them. Martha is willing to do extra if you need it. She works with me on scheduling and always lets me know if there will be a delay. I came home while they were here a couple of weeks ago to find them sweeping my front walkway. I didn't even know they did that! I can't say enough good things about them. Although I am paying more than I used to, I am so much happier. I 'm thinking of starting a Palomares Cleaning Fan Club!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John M.
02/2012
1.0
house cleaning
  + -1 more
See above
Description of Work: I have an 1850 sq ft condo and the owner suggested a deep clean on the first cleaning. They were late but did an adequate job and the owner, Martha Palomares, who accompanied the group of 4 was accomodating. I was satisfied. They failed to show up on the second date we set up with Martha's daughter, April, and they didn't call. When I finally spoke with Martha, she told me she was out-of-town and didn't know what happened. Then she called me back and said that the crew went to the wrong house and cleaned it. The house they cleaned, Martha said, belonged to a customer who had the same first name as me and they somehow got confused. I thought that was strange but Martha said some of her people are not too swift. So we set up another date. Martha said that she would be with them this time so not to worry. Again they did not show up or call.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$220

Veronica R.
02/2012
1.0
house cleaning
  + -1 more
NO SHOW NO NOTHING
Description of Work: They quoted me a terrible price of 145.00 for a one bedroom/bath. I decided to go ahead as I had a coupon for 45.00 They were A NO SHOW! NO PHONE CALL NO NOTHING. I CALLED BUT THE CALL WAS NOT RETURNED. FORGET THIS COMPANY

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Palomares Cleaning Services
First of all I would like to apologize before anything. My name is Martha the owner of Palomares Cleaning Services. The person that scheduled your appointment on Saturday FEB. 18th was my daughter April. The date of service my girls got in a severe car accident. I just got back in town today and would like to please go ahead and schedule your cleaning FREE of charge. I would like an opportunity to show you my professionalism you should have received on Saturday. Please give us a call at 623 302 2040. Once again I apologize and hope to her from you soon. Thank you Martha Palomares

Justin G.
06/2011
5.0
house cleaning
  + -1 more
It went well.
Description of Work: My house 2600 sq ft. and they didn't miss a spot. 4 or 5 ladies spent 5 hours cleaning my house. My house looks great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

JUDY I.
03/2011
5.0
house cleaning
  + -1 more
Great
Description of Work: We had a deep cleaning. The crew was very busy and each had a job to complete. We felt the thoroughness and cleaning was very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

Located In, Santa Ana, CA 92704

http://www.palomarescleaningservices.com

Service hours

Sunday:
Closed
Monday:
7:00 PM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Dumpster Service

FAQ

Palomares Cleaning Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 PM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Palomares Cleaning Services accepts the following forms of payment: Check
Yes, Palomares Cleaning Services offers free project estimates.
No, Palomares Cleaning Services does not offer eco-friendly accreditations.
No, Palomares Cleaning Services does not offer a senior discount.
No, Palomares Cleaning Services does not offer emergency services.
No, Palomares Cleaning Services does not offer warranties.
Palomares Cleaning Services offers the following services: Residential house cleaning, we specialize in deep cleanings, move-in, move-out, rental vacation cleaning, real estate & post-construction clean up.
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact information

Located In, Santa Ana, CA 92704

http://www.palomarescleaningservices.com

Service hours

Sunday:
Closed
Monday:
7:00 PM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM