We are in the midst of a THREE bathroom remodel, which we are trying to manage from 3,000 miles away, so you can imagine that the situation gets confusing and frustrating at times. We've been working with Sunol at Siena Tile, and she's been available, creative, flexible, and patient. She has grown to have a feel for what we want to accomplish, and makes valued suggestions in a low-key way. She seems to always have a "Plan B" for any challenges we throw her way, whether in tile selection or design ideas. Again, this review is being written while our project is in-progress. The only issues I can imagine cropping up that might impact a review for Siena is if the tile pricing is way outside of what we're expecting, and/or if the selections are no longer available (note: don't fall in love with a tile selection until you're sure they can get plenty of it).
Description of Work: We are still in-progress on our big remodeling project (I honestly don't have much of a clue as to what our final budget $'s will look like), but so far, in terms of professionalism and selection, Siena Tile has been pretty great.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sterling M.
04/2010
5.0
ceramic tile
 + -1 more
Sales person assisted us with selecting the mural and then the other tiles to more or less match it. Explained that these were hand made tiles and made to order so it would take 3 to 4 weeks. Tiles arrived at approximately the date scheduled. After installation additional pencil liner tiles were needed to complete the project and they put though a rush order for those.
Description of Work: Mural tiles, field tile, medallion tiles, and pencil liner tiles for backsplash in kitchen remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
ED M.
09/2005
4.0
ceramic tile, countertops
 + 0 more
THEY WERE VERY NICE AND QUITE PATIENT WHILE WE PLANNED OUT OUR TILE NEEDS. THEY EVEN ALLOWED US TO BORROW THEIR VERY EXPENSIVE TILE CUTTER AFTER WE HAD TO RETURN OUR RENTAL.
Description of Work: THEY CAME IN AND PLANNED OUR COUNTERTOP AND BACKSPLASH. THEY HELPED TO PLAN THE AMOUNT OF TILE NEEDED.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
$500
Contact information
2172 San Ramon Valley Blvd Ste D, San Ramon, CA 94583
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Service Categories
Ceramic Tile,
Countertops and Backsplashes
FAQ
Siena Tile and Stone is currently rated 4.7 overall out of 5.
No, Siena Tile and Stone does not offer free project estimates.
No, Siena Tile and Stone does not offer eco-friendly accreditations.
No, Siena Tile and Stone does not offer a senior discount.
No, Siena Tile and Stone does not offer emergency services.
No, Siena Tile and Stone does not offer warranties.
Contact information
2172 San Ramon Valley Blvd Ste D, San Ramon, CA 94583