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Brenda's Cleaning Personnel Inc

4.3(
131
)

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

... +3 more

About us

Additional contact: Cristina. Book On-Line Anytime! at www.brendascleaning.com. Our office is automated with state-of-the-art computer scheduling, bookkeeping and client history files which help us to quickly locate client information and process your order. Our housecleaning professionals are active in the community and ready to clean your home. ..............................................At Brenda's we offer you the best price on the market and a full line of housecleaning services. Make an appointment to completely clean you house, apartment, windows, carpets, upholstery, or when you've moved on to your next home and left your dirt behind! You can even get an exterior power wash! We never charge you while traveling because why charge when we haven't arrived yet! ..............................................The cleaners keep our agency informed daily with up-to-date services offered, service areas and available dates all of which guarantee you the fastest access to your favorite cleaner's schedule................................Our mission is to provide a complete range of maintenance services for the home, at an affordable cost. We realize that a fine housecleaning job affects our customers daily lives: basic schedules, numerous obligations or health and physical concerns. With a clean home, our clients have a foundation on which to face the daily demands made in their lives....................................... We welcome your interest in our services, and we hold the principles of integrity, honesty and accountability to be of utmost importance. Founded in 1977, our reputation is secure and we are still in business after 33 years! We are responsive and professional................................ No job is too small or too large. We understand how valuable help is and how personal your home is. We will do what it takes to accommodate your needs now and as they change over time.

Business highlights

48 years of trusted experience

Services we offer

*House Cleaning *Spring Cleaning * Carpet Cleaning * Moving In/Out * Window Cleaning * Light Cleaning * Deep Cleaning * Upholstery .*Construction Clean-Up . * Emergency Clean-Up

Services we don't offer

We offer all cleaning services, we have none that are not offered.

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3131 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
24%
3
12%
2
2%
1
6%
Rating CategoryRating out of 5
quality
4.2
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Write a review
Showing 101-125 of 131 reviews
Judy L.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Linda B.
05/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal for three hours of housecleaning services. There were no additional costs beyond the price of the deal. They provided their own supplies. It was all right.
Rating CategoryRating out of 5
Yes, I recommend this pro
YUKI W.
04/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Monthly cleaning, decent job but the crew keeps changing and some scheduling issues but overall good value service and the owner is very responsive
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Judith L.
02/2014
4.0
house cleaning
  + -1 more
It was wonderful! Nice ladies.
Description of Work: $75 for Four Hours of Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Robert P.
10/2013
4.0
house cleaning
  + -1 more
Ok
Description of Work: Cleaned kitchen, 2 1/2 baths, vacuumed downstairs.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rodney R.
10/2013
5.0
house cleaning
  + -1 more
Very well. Very courteous.
Description of Work: I purchased a Big Deal from Brenda's Cleaning Personnel Inc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy H.
07/2013
5.0
house cleaning
  + -1 more
Great!
Description of Work: Housekeeping services
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Quin M.
07/2013
1.0
house cleaning
  + -1 more
unknown
Description of Work: What a frustrating WASTE OF TIME!
Rating CategoryRating out of 5
Punit S.
06/2013
5.0
house cleaning
  + -1 more
The service went well.
Description of Work: I used Brenda's Cleaning Personnel Inc. for house cleaning services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57
Carol G.
05/2013
3.0
house cleaning
  + -1 more
Nothing more to say.
Description of Work: The service request was answered promptly. The gals who came to do the job were nice and polite. The job was too big for the time allotted (my fault). I paid the promo price so I got what I paid for.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$79
Michelle R.
04/2013
4.0
house cleaning
  + -1 more
unknown
Description of Work: I called to schedule a cleaning. The company called back very quickly. They said they do not service my zip code and that I should contact AL for a refund. They were courteous--no complaints. When I called AL, a staff member named Felicia said she would send a link to the refund form, and she did so immediately. Felicia was helpful.
Rating CategoryRating out of 5
Yes, I recommend this pro
Mark S.
04/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: they called within an hour after I made my online appointment
Rating CategoryRating out of 5
Greg S.
01/2013
5.0
house cleaning
  + -1 more
I would hire again : )
Description of Work: They did an excellent job cleaning the house. It was very detailed and done professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Penelope D.
01/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Geraldo and Maria arrived on time, were thorough, professional and did an excellent job of cleaning my house.
Rating CategoryRating out of 5
Yes, I recommend this pro
Carol M.
12/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: They arrived promptly, were friendly and professional. They worked the whole time, cheerfully did what I asked (even the top of my ceiling fans) and did a more than adequate job.
Rating CategoryRating out of 5
Yes, I recommend this pro
Susan P.
12/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: I recently purchased an Angie's list cleaning coupon for $89 that entitled me to the cleaning services of two people from Brenda's Personel, Inc. for two and a half hours. Once the two workers finished cleaning, my house sparkled. They cleaned everything, even things I would usually skip, such as the top of the refrigerator. I recommend Angie's List to all and Brenda's Cleaning Personnel, Inc. to anyone living in the San Rafael, CA area.
Rating CategoryRating out of 5
Yes, I recommend this pro
Lisa B.
12/2012
5.0
house cleaning
  + -1 more
Very well.
Description of Work: My appointment with another Angie's List grade A contractor cancelled on me at the last minute. I needed help fast and Brenda's was my 2nd choice anyway. They came on literally 30 minutes notice, the cleaning was very good and was up to yhe level I needed. Brenda was friendly, helpful, accomodating and her staff professional. I will use them again and again.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
elaine G.
12/2008
4.0
house cleaning
  + -1 more
MANY AREAS WERE MISSED AND I HAD TO MAKE SURE AREAS WERE SWEPT IE UNDER THE DINING ROOM TABLE.
Description of Work: CLEAN 2 BEDROOM HOME. THE FIRST GROUP OF PEOPLE CLEANED 2 ROOMS IN 4 HOURS INADEQUATELY. THE SECOND GROUP OF PEOPLE CLEANED THE HOUSE FAIRLY WELL. IT WAS ACCEPTABLE BUT NOT AN A.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kathryn L.
08/2008
3.0
house cleaning
  + -1 more
The experience was okay. I thought the price was a little high. I was not too impressed with the quality of the cleaning. I would probably not use them again in the future.
Description of Work: They came once for a general cleaning.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Chaz B.
03/2008
5.0
house cleaning
  + -1 more
I am extremely picky. They provide their own cleaning supplies. I have referred them to friends as well.
Description of Work: They clean once a week for about 3 hours.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Karen R.
11/2007
5.0
house cleaning
  + -1 more
Luis showed up pretty much on time and his wife was with him this time. They said they could do the 3 hour job in 1 1/2, and they did. They were quick, efficient and thorough in their cleaning. I noticed Luis vacuuming the edges of my carpet and his wife wiping down the trim. I am very happy with the work. The cleaners were a nice young couple and they were very pleasant to work with. This was a very good experience. I expect to have a long relationship with Brenda's Cleaning Personnel.
Description of Work: I contacted Angie by phone after there was no response to an email. She gets a lot of junk mail she said. She explained her services cheerfully and fully and was very accommodating of my specific needs. I am impressed with her whole business model and the professional way she executes it. Whatever the customer wants, however you want it. I wanted only floors and baths cleaned and that was no problem. She estimated it would take 3 hours, set up an appointment for Luis and held that same spot for two weeks later if I liked him and wanted him to be regular. She patiently answered all my questions and was exceptionally polite and conscientious about telephone holds and returning phone calls.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
DORINA L.
06/2007
5.0
house cleaning
  + -1 more
The person that they send to my home is very experienced and does tidy work. All the assigned tasks were done when they are supposed to be and I can trust them to be in my home. They seem to have qualified individuals that work for them and I believe them to be outgoing and friendly when they visit my home. The service is very reliable and I can depend on the associate to arrive on time.
Description of Work: Brenda's Cleaning Service sent me someone that performs various cleaning duties that consist of vacuuming, sweeping, mopping and dusting in my three bedroom townhouse. The service is performed every two weeks. The service is paid accordingly to their cleaning schedule.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
MANDY N.
02/2007
5.0
house cleaning
  + -1 more
They were 30 mins. late, but stayed the extra time on the back end. Needed an extra half hour to clean and approached me for approval before they stayed, which I thought was good. The cleaners worked very hard. I noticed sweat on both cleaners' brows and they didn't stop. I thought they did an excellent job and will use them again. The cleaning supplies they brought in were far superior to my own. For example, they have a vacuum cleaner that fits like a backpack on the cleaner and is extremely strong. If I had them use my vacuum, I know I wouldn't see the same level of cleaniness. The difference is only $3 per hour for them to use their own supplies, and I think it's worth the price to get the best clean that you can.
Description of Work: General housecleaning; vacuuming, dusting, cleaning of bathrooms, sweeping floors, polishing stainless steel appliances, dusting picture frames, cleaning off the tops of the door and baseboards, etc.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$130
Response from Brenda's Cleaning Personnel Inc
THANK YOU SO MUCH FOR YOUR BUSINESS AND COMMENTS! WE LOVE YOUR DESCRIPTION BECAUSE THAT IS EXACTLY WHAT WE DO WHEN WE ARRIVE. WE SET TO WORK RIGHT AWAY, WORK HARD AND GET IT DONE! AT OUR COMPANY CLEANERS PROVIDE THEIR OWN SET OF SUPPLIES. THIS MEANS THEY WORK WITH THEIR FAVORITE TRIED AND TRUE MATERIALS, EACH AND EVERY DAY AND THAT MAKES A DIFFERENCE! WE HAVE A GOAL, THAT GOAL IS; NOT TO KEEP YOU WAITING. THEREFORE WE OFFER A VERY NARROW ONE-HOUR ARRIVAL WINDOW. THIS GIVES US BUILT IN FLEXIBILITY THROUGHOUT THE DAY TO MEET CUSTOMER’S NEEDS. SOMETIMES THERE IS JUST A LITTLE MORE TO DO THAN PLANNED ON AND WE WANT TO TAKE THE EXTRA TIME AND BE THERE FOR YOU WHEN THAT HAPPENS. MANY THANKS TO YOU FOR TAKING THE TIME TO NOTICE US, AND POST ABOUT OUR COMPANY.
RIKA C.
12/2006
5.0
house cleaning
  + -1 more
Excellent! They showed up on time, brought their own supplies, were incredibly detailed (moved furniture to vacuum behind big pieces), windows, window sills, etc. They were a fabulous value for their price. Will use them on a regular basis!
Description of Work: Complete housecleaning, including windows, dusting, vacuuming, etc. 2 people for 2400 sq ft house... they worked hard and did a great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Brenda's Cleaning Personnel Inc
OUR CUSTOMERS ARE THE BEST PART OF OUR COMPANY AND WE REALLY APPRECIATE YOUR COMMENTS, THANK YOU! OUR CLEANERS FOCUS ON THEIR WORK AND GO HOME SATISFIED BECAUSE THEY DO THE BEST WORK THEY CAN DO EACH DAY, AT EACH HOUSE. THANK YOU FOR ALLOWING US ENOUGH TIME TO DO THESE KINDS OF DETAILS BECAUSE IT DOES MAKE A DIFFERENCE IN THE MAINTENANCE OF YOUR HOME. IT IS IMPORTANT TO DO DETAILS SUCH AS WINDOWSILLS, AND BEHIND FURNITURE BECAUSE THESE AREAS GET DIRTIER WITH TIME AND THEN EFFECT THE AIR QUALITY OF YOUR HOME. THE EPA DID A STUDY AND DISCOVERED THAT THE CARPET IN YOUR HOME COLLECTS DIRT AND KEEPS IT OUT OF THE AIR TO THE POINT OF SATURATION. THEREFORE IF WE CAN GET IN THERE AND VACUUM AS MUCH CARPETING AS POSSIBLE INCLUDING THOSE LONE PLACES BEHIND THE FURNITURE, IT IMPROVES THE AIR QUALITY OF YOUR HOME. THIS KEEPS YOUR WHOLE HOUSE CLEANER OVER TIME, RIGHT UP UNTIL YOU CALL US BACK TO SHAMPOO THOSE CARPETS!
10/2005
4.0
house cleaning
  + -1 more
THE MOST IMPORTANT POSITIVE FOR THIS COMPANY IS THAT THEY SPEAK ENGLISH AND HAVE GOOD COMMUNICATION SKILLS. ALSO, WHEN I SCHEDULE THE SERVICE IT STAYS SCHEDULED AND THE TIME IS NOT CHANGED BY THE COMPANY.
Description of Work: LIGHT HOUSEKEEPING.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Brenda's Cleaning Personnel Inc
THANK YOU SO MUCH FOR YOUR COMMENTS. WE AGREE WITH YOU! WE DO SPEAK ENGLISH. MANY OF OUR CLEANERS ARE BILINGUAL. WE KNOW THAT THE CUSTOMER DOES NOT HAVE A TRANSLATOR IN THE HOME AS WE DO IN THE OFFICE. THE CUSTOMER NEEDS SOMEONE THEY CAN COMMUNICATE WITH DIRECTLY ON-SITE, IF THEY CHOOSE TO BE HOME. WE APPRECIATE IT WHEN THE CUSTOMER LET’S US KNOW THAT ENGLISH IS IMPORTANT TO HAVE AVAILABLE FOR THEIR APPOINTMENT. WE HAVE CHOICES WHILE BOOKING, AND CAN PICK THE LEVEL OF ENGLISH SPEAKING CLEANER THAT WE SEND TO YOU. ONCE BOOKED WE KEEP THE APPOINTMENT. IF YOU OR THE CLEANER NEED ANY CHANGES, WE ARE MORE THAN HAPPY TO ACCOMMODATE THOSE NEEDS. AFTER ALL, WE SIT BY THE PHONE BOOKING APPOINTMENTS ALL DAY; IT IS A SIMPLE MATTER TO CHANGE ONE FOR YOU IF YOU NEED IT DONE. THANK YOU AGAIN FOR WORKING WITH US!

Contact information

1368 Lincoln Ave Ste #103, San Rafael, CA 94901

www.brendascleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Holiday Decorating,
Window Cleaning,
Upholstery Cleaning

FAQ

Brenda's Cleaning Personnel Inc is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 3:00 PM

Tuesday: 8:30 AM - 3:00 PM

Wednesday: 8:30 AM - 3:00 PM

Thursday: 8:30 AM - 3:00 PM

Friday: 8:30 AM - 3:00 PM

Saturday: Closed

Brenda's Cleaning Personnel Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brenda's Cleaning Personnel Inc offers free project estimates.
No, Brenda's Cleaning Personnel Inc does not offer eco-friendly accreditations.
No, Brenda's Cleaning Personnel Inc does not offer a senior discount.
No, Brenda's Cleaning Personnel Inc does not offer emergency services.
No, Brenda's Cleaning Personnel Inc does not offer warranties.
Brenda's Cleaning Personnel Inc offers the following services: *House Cleaning *Spring Cleaning * Carpet Cleaning * Moving In/Out * Window Cleaning * Light Cleaning * Deep Cleaning * Upholstery .*Construction Clean-Up . * Emergency Clean-Up
We offer all cleaning services, we have none that are not offered.

Contact information

1368 Lincoln Ave Ste #103, San Rafael, CA 94901

www.brendascleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
Closed