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Mason Remodeling & Construction

Handyman Services, Plumbing, Kitchen and Bath Remodeling,

About us

Licensed General Contractor #1003994 We do everything from structural repairs and dry-rot, to remodels to minor "handyman" type repairs. Carpentry, electrical, plumbing, minor concrete work. We do not do new homes or additions. We are experts in pre 1950 homes.

Business highlights

20 years of trusted experience

Services we offer

Handyman Services, General Contractor, Vintage Restoration & Historical Homes, General Remodeling, General Dry-Rot Repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
17%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.5
punctuality
4.5
Showing 1-18 of 18 reviews

Kim Y.
04/2017
1.0
handyman service, remodeling, home remodeling
  + 1 more
I called to get the follow up work scheduled, but he won't call me back. He just delays and says he's busy when I do talk to him. My permits are no longer good for the remodeling work, so I don't know how to get him to fix the problems now. I can't pass city inspection for the remodel without these repairs.
Description of Work: A year ago, I hired him to repair some damage from another contractor. One of the things he was supposed to repair was a motion light in my bathroom that would turn off while I was in the shower. Also, the water pressure wasn't right in the shower. He told me to get a part from Home Depot to fix it. I had to buy a whole set rather than just a part like he said. He also was supposed to fix the front door that let air and bugs in. It is only about half fixed. He said to just shut the door really hard. I have a support beam that has rotted, and the kitchen and bathroom ventilation were not properly done before, and Jake was going to fix that. Jake and I agreed that we were waiting for scaffolding and a permit from the city to fix the beam and the ventilation. Price is what I have paid so far, but he has charged me over $800 to open the wall to try and get to the beam in the wall. Jake opened up the wall, and an engineer later told me it wasn't needed. He said he was licensed for this work and then told me he wasn't and could not do it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from Mason Remodeling & Construction
As there are multiple issues raised, I have addressed each one individually, please see my ~~responses~~ A year ago, I hired him to repair some damage from another contractor. One of the things he was supposed to repair was a motion light in my bathroom that would turn off while I was in the shower. ~~I replaced a defective occupancy sensor light switch. It was an item the inspector wanted repaired. The new switch worked fine. I explained and showed Mrs. [Member Name Removed] how to change the timer if she wanted~~ Also, the water pressure wasn't right in the shower. ~~The other contractor damaged the shower mixing valve~~ He told me to get a part from Home Depot to fix it. I had to buy a whole set rather than just a part like he said. ~~I said that she can order a new part from Home Depot as that is where she originally purchased the valve. She did not want to wait and decided to just buy another valve assembly~~ He also was supposed to fix the front door that let air and bugs in. It is only about half fixed. He said to just shut the door really hard. ~~The other contractor installed an interior door as her entrance door. Rather than installing a new door (not in her budget), I added weather stripping. I explained that until the weather stripping "breaks in" she would need to shut the door a little harder than normal~~ I have a support beam that has rotted, and the kitchen and bathroom ventilation were not properly done before, and Jake was going to fix that. Jake and I agreed that we were waiting for scaffolding and a permit from the city to fix the beam and the ventilation. Price is what I have paid so far, but he has charged me over $800 to open the wall to try and get to the beam in the wall. Jake opened up the wall, and an engineer later told me it wasn't needed. ~~The house overhangs a steep cliff. A steel "I" beam that goes from the foundation to a stilt support has rusted away from the salt air. It was wrapped in stucco which hid the damage. I repelled down the cliff to under the house to remove the stucco covering. Mrs. [Member Name Removed] had a "friend" who claimed to be an engineer say it was not necessary to remove the stucco to expose the damage. This was incorrect and dangerous advice and I told her to seek the advice of a licensed engineer, and gave her several references. She never pursued them. In regards to the $800, that was my initial estimate. However it didn't take as long as expected and I only billed her for $650.~~ He said he was licensed for this work and then told me he wasn't and could not do it. ~~ I did say I could open up the stucco and evaluate the issue for her. I never said that I could do engineering work. That requires a class "A" license, I have a class "B". I explained that a structural engineer will have an engineering contractor available.~~ ~~In conclusion, I was not scheduled to go back until the scaffolding (which she was arranging thru her painter) was up, which never happened. I was asked to go back several times, but again, the scaffolding was not up. I was only paid for work that I actually did and that she pre-approved in writing. In working with Angie's List to resolve her concerns, I offered to go back and and correct any issues that were a direct result of my work and craftsmanship at no cost. However any additional work would be at my normal rates. She respectfully declined.~~

Karen W.
01/2017
5.0
plumbing
  + -1 more
Jake was extremely professional and quick, did an excellent job at a great price. Will definitely keep him mind for future projects/repairs and would recommend him.
Description of Work: I had a faucet replaced and some plumbing done on a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce J.
09/2016
5.0
ceramic tile, electrician, plumbing, home remodeling
  + 2 more
I hired Joe’s team to finish a bathroom remodel. Turns out we had to tear out everything the previous contractor did and start from scratch. I really liked Joe and his team of professional people. I loved their happy disposition and excellent work ethics. Long and short of it, while they were here, I added additional work I wanted to be done. They showed up on time every day with smiles on their faces and if there was a problem or issue that arose, Joe was on hand and a problem solver. This was an excellent experience for me and I would hire them over again. I have had a lot of work done in my home and have had many good and really bad experiences. I would highly recommend them to other people. Joe’s relationship with his crew was really amazing and it flowed over into their work.
Description of Work: Bathroom and washroom remodel. Refurbished washroom cabinets, removed wall heaters, installed recess lighting in dining room, remodeled fireplace and did some exterior cleanup and repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
03/2016
5.0
handyman service
  + -1 more
unknown
Description of Work: re-installed shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$25

Steven A.
01/2016
4.0
decks, handyman service
  + 0 more
unknown
Description of Work: I asked Jake to finish up some wall paneling and trim work. He did it, and it was OK, but I'm giving a B on quality and B overall because the trim was not entirely complete. But, I don't want to be too harsh, because the trim wasn't entirely well fit so he had to chop it up a bit. I just expected him to do the filling in of the cracks, but he told me to do it myself.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

ANNE M.
11/2015
5.0
handyman service
  + -1 more
It went fantastic. He was polite, professional and courteous. He was very easy to work with. I had a hard time hiring someone to do these projects or finding someone who was available, but I was glad to have found Jake, and I would recommend him.
Description of Work: He installed a lazy Susan in the kitchen cabinet. He also adjusted some kitchen cabinet doors. He also repaired a rain gutter near the rear of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

JESSIE M.
11/2015
5.0
handyman service
  + -1 more
Jake did a great job. He knew that I had a doctor's appointment at 1:00 pm and on his arrival he quickly went to work, so it would be completed by lunch time. After he completed his tasks, he cleaned up each area where he had worked. Prior to beginning each repair, Jake gave clear communications on what he needed to do to completed each task. It is always a pleasure working with Jake and I would have no problems calling him again for future home improvements.
Description of Work: This is our second time using Jake to do repairs in our home. Jake helped winterize our home by installing new garage insulation and bottom door insulation to keep drafts out. Then h e replaced an exterior air vent cover.He installed a new sprayer for our kitchen sink and replaced an old garage ceiling light with a brighter LED garage light. He also gave us ideas for preserving our side exterior garage door from the elements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Janice A.
09/2015
5.0
handyman service
  + -1 more
It took a couple tries to get in touch with Jake. He didn't respond until the third call. But once we got in touch he was good with the follow up. He was late to the appointment, but he called and let me know. His work was outstanding, and and the price was great. I will definitely use him again.
Description of Work: Punch list of small maintenance items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$235

ingeborg W.
09/2015
5.0
deck cleaning, decks, handyman service
  + 1 more
unknown
Description of Work: Jake Mason completely rebuild our wooden deck, including a new foundation and painting. The deck looks like new. Jake did a great job, as always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Ilene H.
07/2015
5.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: Jake replaced an old toilet with a energy efficient one and balanced two mirrored medicine cabinet doors. I will be using him again, and I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dorothy S.
07/2015
5.0
handyman service
  + -1 more
Jake is a very competent and caring contractor. He provided excellent service and I would certain enjoy employing him in the future should I need his help.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

gary G.
06/2015
5.0
handyman service
  + -1 more
It went very smooth. He did everything we discussed.
Description of Work: reinforce my front porch landing and replaced my railing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Brian S.
03/2015
4.0
drywall, handyman service, replacement windows
  + 1 more
Overall did a great job on the house. His is very knowledgeable on a wide variety of building topics and willing to spend the time to explain solutions. Price is very reasonable. He was also very reliable in scheduling work and communicating progress. He is a bit slow in responding via email or phone, but when he does return your call, it is very detailed and he follows through on his commitment. Would hire again.
Description of Work: Repaired sveral large patches of drywall on the side of my house. Installed flashing and trim around new windows. The area is very high off the ground and on very steep ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$818

JESSIE M.
01/2015
5.0
handyman service
  + -1 more
Initially Jake asked questions about what repairs he'd be required to make. He gave an estimate stating this was w/o seeing the actually problem. On arrival we looked at the outlet in question, Jake explained what he needed to do and quickly went to work. Jake replaced the broken electrical outlet so our washer and dryer would work! He showed me why the dryer door closing wouldn't work properly and repaired the dryer latch, but due to a broken closure part which the latch hook catches on the main body frame of the dryer, he said I would have to order it from the company to complete the repair. Jake showed me how to fix it once the part arrived. The fix consisted of taking a Philips screw driver and unscrewing two screws, realigning the new part and screwing it into place. Also Jake suggested a new electrical outlet cover and which type to buy. We found Jake. to be a true professional in his dealings with us. He cleaned up after completion of work, his service costs where reasonable and we told him we will be calling him in the near future for other tasks needing completion.
Description of Work: Jake installed a new electrical outlet in our basement for our recently purchased washer and dryer, which the delivery crew damaged during delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

ingeborg W.
10/2014
5.0
handyman service, contractors
  + 0 more
Jake removed dry rot from the siding of our house. He did a beutiful job.The repair is blending in with the rest of the siding and the style of our home perfectly. We just hirerd him again to repair our back patio ( it really needs it badly ).
Description of Work: Jake repaired rotten sidings on our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Deanna B.
03/2014
5.0
handyman service
  + -1 more
We were pleased with the results of the jobs Jake completed. He charges a fair price. The thing we like about Jake is the fact that he has experience and is knowledgeable about many household and construction issues. He has good ideas and takes the time to communicate about his ideas, solutions and project details. He knows how to fix things, what parts are needed and where to purchase the parts. He is careful in the execution of his work. Jake has an assistant who helps him named Cliff. Both are honest, trustworthy, friendly, polite and pleasant to work with. We will definitely by using Jake's services again when needed.
Description of Work: Jake did a variety of small jobs. He repaired cracked tile grout, replaced corking and added a kick plate on our family room door, installed waterproof flooring in the cabinet under our kitchen sink, added a chair rail to the wall in a kitchen area, realigned and repaired two bathroom faucets, tightened up several recessed ceiling can lights, built a small knee wall at the top of a bedroom stairwell, and replaced a wobbly hinge on the piano bench.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Lauren S.
01/2014
4.0
handyman service
  + -1 more
He was not cheap. He did the job right, but was rather expensive. He was effiecient with the job, but it was costly.
Description of Work: He put up some grab bars.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$160

Response from Mason Remodeling & Construction
I gave a quote of $160 over the phone, based upon a verbal description of the project, sight unseen. When I completed the work, I adjusted the cost (based upon the actual work preformed, and without being asked) down to $84.00 and that is what I Invoiced her for. I try to be fair in my billing and would rather reduce a cost rather than increase it.

ingeborg W.
04/2013
5.0
handyman service
  + -1 more
Jake Mason stuck to his schedule and to the price he quoted us. Everything went very well. Inge Warner
Description of Work: We needed a new deck and a new balkony railing, also some rotten wood trim on the outside of our house needed to be replaced and repainted. Two of our toilettes needed to be repaired.The chimney trim needed to be replaced. My husband and I are very pleased with Jake Mason's work and the price he charged. We highly recommend him. Sincerely, Inge Warner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

    Contact information

    PO Box 5158, San Mateo, CA 94402


    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM

    Licensing

    Bonded

    Licensed*

    Trade License Number
    1003994
    Trade License Locale
    California
    Trade License Authority
    State of CA
    Trade License Expiration
    05/01/2017

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Plumbing,
    Kitchen and Bath Remodeling,
    Decks and Porches,
    Deck Maintenance,
    Windows,
    General Remodeling,
    Electrical,
    Drywall,
    Ceramic Tile,
    Unfinished Carpentry,
    Earthquake Retrofitting

    FAQ

    Mason Remodeling & Construction is currently rated 4.6 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Mason Remodeling & Construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Mason Remodeling & Construction offers free project estimates.
    Yes, Mason Remodeling & Construction offers eco-friendly accreditations.
    Yes, Mason Remodeling & Construction offers a 10% senior discount.
    No, Mason Remodeling & Construction does not offer emergency services.
    Yes, Mason Remodeling & Construction offers warranties.
    Mason Remodeling & Construction offers the following services: Handyman Services, General Contractor, Vintage Restoration & Historical Homes, General Remodeling, General Dry-Rot Repairs.

    Contact information

    PO Box 5158, San Mateo, CA 94402


    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM