Ralph Doore Consulting
About us
Payment is due at time or service on first engagement, after that billing is an option. I'm a one-man shop - so you always see the same person! My business and service is highly personalized, unlike the big-box services, we develop a relationship, often when a customer tells me that they're thinking about an upgrade or a new capability - if we don't get a solution right-away, they often get an email in a few days or so with something that I've come across that I think will suit their needs - you don't get that type of service from the big-box guys.
Business highlights
Services we offer
Information technology & computer consulting, business, hardware & software upgrades, home & personal electronics, home theater & HDTV, spyware & malware detection & removal, troubleshooting & repair, virus
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"I'm sorry that you had a bad experience. It's been a while, but if I remember right, we were able to update your television so that it could get automatic updates and perhaps that would take care of the problem it had (although being so long ago, I don't remember it's specific problem). As for your WiFi, I believe that I suggested using Powerline networking to extend your internet/wireless to the front room. Again, if I recall correctly, your office had poor access to power outlets and the building has good soundproofing, so wireless signals are going to have a problem going through those walls - you can find easy-to-use powerline equipment at Amazon, NewEgg and others, the kit with two modules starts at less than $100 - they do need to plug into the wall and not a surge suppressor (as that will kill the data signal). It is possible with the correct modules to replicate your wireless, so that WiFi in the front room is the same name/password as your wireless in your office. As for my charges, I do not sell anything other than my time, and as such I need to be compensated for it - my rates are in line with others in San Francisco who perform similar services to mine. Should you need additional assistance with the suggestions that I made upon that visit or from the information above, please do call me, you will not be charged for that call. I run my business on a reputation model, if or whenever a client has a problem, I do everything within my power to make it right and satisfy my customer/client."
Licensing
State Contractor License Requirements
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