Adriana's House Cleaning

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

Adriana’s House Cleaning is located in the Bay Area of San Francisco, serving the surrounding area with the highest quality residential and commercial cleaning services at affordable and competitive prices. Established in 2003, we have a full staff of qualified, bonded, and insured people hand-picked professionals that treat your property as if it was their own. At Adriana’s House Cleaning, we provide premier standard house cleaning, deep cleaning, move in/move out cleaning, post-construction cleaning, spring cleaning (kitchen, bathrooms, bedrooms, living areas), and commercial cleaning services. Our professional crew is well-trained to clean your space in a detailed manner with careful attention to the safety of your property. It’s because of this commitment that we enjoy an enviable word-of-mouth reputation throughout San Francisco, Berkeley, Oakland, Burlingame, Daly City, and the area.

Business highlights

22 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Apartments, houses, condos, vacation rentals moving in and out situations as well as commercial projects including current and post construction jobs. Whether it is your living room, bedroom, bathroom, children’s room, a play room, den, patio or a specialized cleaning requiring cleaning expertise for areas such as stairs high ceiling fixtures and general “hard-to-get-to-places” we can get the job done in an efficient manner.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
14%
3
6%
2
11%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.4
punctuality
4.5

Filter reviews by category

Showing 26-50 of 83 reviews

William G.
11/2013
2.0
house cleaning
  + -1 more
It didn't turn out very well. They offered a coupon in the beginning and they said they would give me a call and they didn't call. I had to get two guys involved in order to get them to give me a call back. So I decided not to use them. But I did use them the one time. They didn't respond in a proper time as they said they would. I was not happy with the cleaning.
Description of Work: I have used a Big Deal for Adriana's Cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$80

Response from Adriana's House Cleaning
Hi [Member name removed], Thank you for your comments. By our records, you didn't make any complaints about our services. So, we made you a call after the job, on the same week, to check about our services then you didn't let us know about any minor issues. So, there's something in your review that is not translating what happened. Best Regards, A'S Cleaning

R G.
11/2013
5.0
house cleaning
  + -1 more
Great, professional and fast.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Adriana's House Cleaning
Hi [removed members name], I am happy to know we were able to satisfy you in the cleaning of your home. I would love for you to share your thoughts on Yelp as well. It would be very much appreciated! If you decide you like to I've included the link below. Thank you you for your support of Adriana's Cleaning. [removed hyperlink]

Michael T.
09/2013
2.0
house cleaning
  + -1 more
I spoke to a man who answered the phone at Adriana's Cleaning. I provided him with all information he needed and he agreed to provide housekeeping services and that he would confirmation later in the day. We agreed on the date for the first visit to my home. When I didn't receive his confirmation call I called Adriana's again, got answering machine, left a message with my name phone # and requested a call-back. Still no reply from Adriana's Cleaning. Angie's List shows that Adriana's has a special deal.
Description of Work: No service was provided.....only a telephone agreement that Adriana's would provide cleaning at my home. Yet no communication after the first discussion.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Adriana's House Cleaning
Hi (Member name removed), Thank you for your review. So, we don't have records about your purchasing, even an email from Angie's list letting us know about it. we take pretty serious all our customers and return calls in a short time. Best Regards, A'S Cleaning

matt R.
07/2013
3.0
house cleaning
  + -1 more
It took a few phone calls back and forth to get in touch with the provider at which point we quickly settled on a date for the cleaning and discussed what I wanted clean. However, when the cleaners arrived it was apparent they did not speak much english. So that right there is a problem for me, since I wasn't comfortable with trying to communicate and go over what I wanted done, I simply relied on the previous phone conversation. The two person team split up between the bathroom and the kitchen, and both were cleaned very well. However, I had said over the phone that I was looking for more surface cleaning and not a deep cleaning of these two rooms. However it was apparent after I returned that the inside of the oven and fridge had been cleaned (quite nicely), but this was not what I wanted them to be spending all of their time on, which I had indicated in our phone conversation. So they did a nice job, but the communication issue is a deal breaker for long term service.
Description of Work: The provider was there to clean our apartment as a test case for whether or not we would like them to hire them for more routine cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$80

Susan H.
06/2013
1.0
house cleaning
  + -1 more
I called him three times and they never answered or returned my phone call.
Description of Work: Very unprofessional

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Response from Adriana's House Cleaning
Hi [removed member name], Thanks for your review. We left Angie's list to take care its refund because the area where you live it's outside our service area. Sorry if they took longer to send you a refund. Best Regards, Adriana's House Cleaning

DAVE D.
06/2013
2.0
house cleaning
  + -1 more
I emailed the vendor to schedule the cleaning, but they refused to honor the promotion because the home is currently vacant. There is no such mention of this in the "fine print" on the promotion, but the vendor says they will only do the work at $28/hr. Now I need to contact Angies List for a refund. What a waste of time.
Description of Work: I purchased the "Angies List" Big Deal for 4 hours of cleaning service.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0

$80

Response from Adriana's House Cleaning
(deleted member name), The deal we offer through Angie's List it's for 4 hours of a basic cleaning for a cleaner or 2 hours for 2 cleaners. That's not suitable for empty places for move-ins, move-outs and post-construction jobs. Sorry for disappoint you but that's the deal we have to offer. We never try to cheat customers offering a deal we can't deliver. Best Regards, Adriana's House Cleaning

Juan E.
06/2013
5.0
house cleaning
  + -1 more
Well, they did an excellent job.
Description of Work: They clean my appartment. They did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Adriana's House Cleaning
[removed members name], I am happy to know we were able to satisfy you in the cleaning of your home. I would love for you to share your thoughts on Yelp as well. It would be very much appreciated! If you decide you like to I've included the link below. Thank you you for your support of Adriana's Cleaning. [removed hyperlink]

Melissa W.
05/2013
3.0
house cleaning
  + -1 more
The couple that came, English was not their first language. When my brother tried to explain what he wanted, he could not understand. They kind of ran the clock, when my brother was watching the clock. It was suppose to be one for 4 hours or two people for 2 hours. The house was ok as far as cleanliness but would not use the service again. The owner kept pushing the two people and there was really a language barrier. The price was great. There was a lot of confusion because the kept looking at my home address. Although he explained to them he was in their service area they kept not telling him no.
Description of Work: My brother used Adriana's Cleaning for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0

$80

Response from Adriana's House Cleaning
Thank you for your comments. They are pretty much appreciated to improve our services. So, mostly of the directions provided by your brother were met, but 2 hours for 2 people were not enough to perform all he requested to and he didn't want to pay for additional time. So, our cleaners did their best to accomodate most of the tasks in a 2 hours time frame. Best Regards, Adriana's House Cleaning

Georgia W.
05/2013
5.0
house cleaning
  + -1 more
They're really good. I'm going to call them again. They're more efficient and better than anyone else.
Description of Work: I bought a Big Deal from them and they cleaned the inside of my house for four hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Adriana's House Cleaning
[removed members name], I am happy to know we were able to satisfy you in the cleaning of your home and that you will be calling us again. I would love for you to share your thoughts on Yelp as well. It would be very much appreciated! If you decide you like to I've included the link below. Thank you you for your support of Adriana's Cleaning. [removed hyperlink]

Juan E.
05/2013
5.0
house cleaning
  + -1 more
Well, they divided the work in dry cleaning and water cleaning. This means that while the man clean the bathroom the lady polish the furniture. Then, she took care od the kitchen and her partner took care of the windowa and the vacuum. The result produced a very happy owner. A job well done.
Description of Work: They cleaned the apartment and left it spotless. I can only say that his couple were very good and I would like them to keep cleaning my place.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

William J.
03/2013
5.0
house cleaning
  + -1 more
The did a great job cleaning my flat. It looked like I never lived in it. I got my full deposit back! I plan on using them on a regular basis.
Description of Work: Clean the entire flat to prepare for an inspection (was leaving my apartment).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lisa F.
02/2013
2.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
This was a condo cleaning between tenants- so a move out move in clean, It also included large windows to be cleaned and carpet cleaning. I chose this service due to good reviews and original mid-range estimate. Eduardo gave an estimate online and then, at my request, came out in person to see the condo. We spoke at length about specific cleaning products and methods necessary due to things like a self-cleaning oven (which did not clean itself at all), a refinished bath tub requiring only soft scrub products, and indoor/outdoor window cleaning. When the day arrived, Eduardo does not do the work, nor had he passed along any of my specific needs. Easy off was sprayed in my oven - something that Educardo himself had said they would not do, comet used on the bath tub (against all recommendations of refinisher) and the cleaning people had not been told they were doing the outside of the patio windows. There ensued angry phone calls, the outside of the windows were cleaned, albeit for "free" according the the cleaners. $300 dollars for three hours of work including windows and carpets- but too many problems caused by the poor communication between agent and workers. Also- he is obviously getting a fee and it would be a lot better to contract directly with the people doing the work! I wont use again.
Description of Work: Not so much
Rating CategoryRating out of 5
$300

Response from Adriana's House Cleaning
Hi , Thank you for your comments. They are so much appreciated and valuable to improve our quality service. We would like to comment that our cleaners are well experienced and they were oriented by us previously the job. They were recommended by us to use the specific products in each area were it was designated to. For example, in the oven which was greased the only way to clean it is using an oven cleaner. The final price we charged translated all we had to do in your place. We apologize about any inconvenience. At the end your place was cleaned perfectly and spotless. Best Regards, Adriana's House Cleaning

Jaso H.
01/2013
5.0
house cleaning
  + -1 more
Very professional and efficient. If there was an area we needed more attention, they would take care of it.
Description of Work: Great service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Juliette K.
12/2012
5.0
house cleaning
  + -1 more
The couple did a very professional job cleaning an apartment I rent to vacationers.
Description of Work: I have used Adriana's several times for apartment cleaning and found them to be very professional; I intend to keep using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Geoffrey L.
12/2012
5.0
house cleaning
  + -1 more
We've been using Adriana's Cleaning for several years now to clean our home every other week. It's always a pleasure to come home and see the place so clean. Eduardo, who manages the service for us, is very responsive and is very good with knowing how to clean our place despite our kids best efforts to make it impossible! They are very trustworthy and dependable. A great service!
Description of Work: Adraiana's Cleaning cleans our two story from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sarah P.
12/2012
5.0
house cleaning
  + -1 more
They arrived promptly at the set time and got to work. The house had been spot cleaned by us, but really needed to have things pulled out, and CLEANED, and the two who came did a really good job of that. They wiped, dusted, vacuumed, cleaned and left the house looking and feeling genuinely clean. They paid attention to details like ceilings, picture frames, window sills, kitchen cabinets and walls. They might have missed an outlet or two, but overall we were very happy to come home:)
Description of Work: Deep Cleaning-2 bathrooms, living room, dining room, kitchen and office

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

michelle N.
12/2012
5.0
house cleaning
  + -1 more
I pick up around the house and do all of my dishes prior to the cleaners arrival. Overall, they do a great job of maintenance cleaning. Eduardo has been very easy to work with and his cleaners are professional. Sometimes their cleaning is slightly better than other times, but overall I am happy with the service. I will continue to use and recommend them to my neighbors.
Description of Work: I've been utilizing Adrianna's cleaning services for approximately 6 months now. They clean my apartment every other week and I am very happy with their service. The cleaners are friendly, professional, and perform all basic cleaning without any instruction. The types of services completed are: wiping down of all surfaces in bathroom and kitchen, vacuuming of all floors, dusting, make the bed, and refrigerator/freezer clean up once in a while). For any additional items (vacuuming under couch cushions, dusting blinds, etc) I leave a note and they are completed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

elaine G.
11/2012
1.0
carpet cleaners, house cleaning
  + 0 more
My husband and I cleaned with them while they were here. Their service was really inadequate and unprofessional. I had to keep saying that this isnt clean. We supplied our own cleaning material because they did not bring anything. Just a terrible experience. We dont have a big place but they would clean and after there would still be dust and grime around those areas. I paid them for this terrible job regrettably.
Description of Work: We had signed up for a deep clean and really it was just a "regular" clean.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Response from Adriana's House Cleaning
Hi Customer, Thank you so much for your feedback. It's so appreciated as a way to better serve our customers. Since the beginning of your job we did our best. By the way, the cleaners had all our supplies available with them. It is not true you say we had no supplies. Also our cleaners said you were yelling on them for no reason despite they were doing their best. So, we're a cleaning business who takes seriously every single job and respect all of our prospect and regular customers. Our reputation is backed by our guarantee but we can't satisfy all. We hope you revise your comments, because we don't play games with our customers, just respect them no matter what. Best Regards, A'S Cleaning

Shannon L.
11/2012
5.0
house cleaning
  + -1 more
Adriana's Cleaning has done a great job for us. Their cleaners come twice a month and are very thorough and professional. Eduardo, the owner, is very responsive by both phone and email.
Description of Work: Housecleaning for a 2 br 2 ba apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Larry R.
11/2012
5.0
house cleaning
  + -1 more
I've been very pleased with Adrianna's Cleaning. Eduardo, one of the owners, met me at my house shortly after I contacted him and did an assessment. Lovely, kind, responsive guy! I have a 12 month old rescue dog with some fear aggression issues that we're working through, so Eduardo and his team were super accommodating about setting up a time midday for cleaning when I knew the dog would usually be out. They've been at my house weekly for several months now, and I'm very happy. Its always a pleasure to come home on cleaning day. When I need something specific concentrated on (i.e., time to clean the kitchen/bathroom wood cabinet trim, baseboards, what have you), I leave a note and it's always done. I've tried a few other services before Adrianna's - one group was quite busy and scheduling was too difficult, and the other group did a suboptimal job especially with the floors which are really important to me. Now, the floors literally shine. Adrianna's group is reliable, nice, accommodating, and does a great job!
Description of Work: Weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

julia F.
07/2012
2.0
house cleaning
  + -1 more
They never performed the work. No one returned my calls.
Description of Work: I called them twice and emailed from their website and never received a response. I was surprised by this as they have great reviews. Unless the phone number is listed incorrectly....

Rating CategoryRating out of 5
responsiveness
2.0


Response from Adriana's House Cleaning
Hi Member, There's another Company with a similar name in the SF Bay Area. You probably tried to contact them and they didn't get back to you. You should make sure who's you're writing a review for before you place a negative review online because you could disturb a service provider which works professionally and take care seriously every single job. So, You never contact us before because we track all our phone calls and emails. Best Regards, Adriana's House Cleaning

Adam O.
03/2012
5.0
house cleaning
  + -1 more
Eduardo, the owner, has been very accommodating. They do great work.
Description of Work: They clean the office every week and clean the apartment every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sharon C.
10/2011
5.0
house cleaning
  + -1 more
They are wonderful. I just love them. I wish I could hire them myself. They go out of their way to complete any extra services I ask them to do.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lauren L.
07/2011
5.0
house cleaning
  + -1 more
From start to finish, over many years of service- excellent!
Description of Work: I've been using Adriana's for about 5 or 6 years and LOVE them. I've recommended them to friends who are equally thrilled, which makes me look like a total rockstar for having hooked them up with a great service. Eduardo, the owner, is awesome. I text message him with questions (which is especially convenient for me), and I'm always pleasantly surprised by his prompt replies. Very friendly. Very professional. The two people who clean for me are fabulous. My home is SPOTLESS. I've never had a single problem, and I trust them entirely. I can't say that about a lot of contractors I let into my apartment, but I feel completely confident with Adriana's. I'm a big fan. You will be, too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jaye S.
02/2011
5.0
house cleaning
  + -1 more
The owner of the company responded promptly to my request for an estimate. He was also very flexible in accommodating my requests. The cleaning team arrived on time, was polite, communicated clearly, and did an excellent job in a timely and professional manner. Reasonably priced.
Description of Work: Cleaned my house very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

5235 Diamond Heights Blvd, San Francisco, CA 94131

https://www.adrianacleaning.com/

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing

FAQ

Adriana's House Cleaning is currently rated 4.4 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Adriana's House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Adriana's House Cleaning offers free project estimates.
No, Adriana's House Cleaning does not offer eco-friendly accreditations.
No, Adriana's House Cleaning does not offer a senior discount.
No, Adriana's House Cleaning does not offer emergency services.
No, Adriana's House Cleaning does not offer warranties.
Adriana's House Cleaning offers the following services: Apartments, houses, condos, vacation rentals moving in and out situations as well as commercial projects including current and post construction jobs. Whether it is your living room, bedroom, bathroom, children’s room, a play room, den, patio or a specialized cleaning requiring cleaning expertise for areas such as stairs high ceiling fixtures and general “hard-to-get-to-places” we can get the job done in an efficient manner.
Ask for details.

Contact information

5235 Diamond Heights Blvd, San Francisco, CA 94131

https://www.adrianacleaning.com/

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM