VISTA FLOOD RESTORATION INC

They billed me for a dump truck I never needed or used. They ripped me off. They were using false advertising with the BBB. They double-charged me for a lot of things. He charged me for two guys, when only one came out. They charged for 6 hours of labor for only 2 hours. He charged me $150 for supplies/material for a little bit of drywall for something that was $12. I asked him to supply me receipts, which he didn't. The guy that came out was even an hour late. He said he would be gone for an hour to go to Home Depot to pick up some supplies, when he was gone for 2 hours and charged me for that whole time.

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Thank you Vista Flood Restoration, Inc. for the water damage clean up. I was very happy with your services. I was more than impressed with there professionalism, work ethic and attention to detail were exceptional. Al (owner) was very good at staying in contact with me on a regular basis throughout the process of my claim. They always showed up on time and were very polite to me and my wife. You have great technicians and I felt comfortable leaving a key in your lock box. I will recommend you to all my family and friends. Thanks again for a great job!! Peter Lee

Contacted company. Employees came to my home on Dec 4, 07, surveyed damage, asked about my insurance company and started the work. I was told no payment was due-they would contact my insurance company. I asked for a written estimate, but was told to contact the owner. Tried contacting the owner over a several week period, but could not get a written estimate. Finally reached him and was given a verbal estimate of $1187. On Feb 4, received a bill for $4700.90. Many charges not performed in home. Discussed with insurance company and concluded I'd pay $3408.53. Sent letter with my check on Mar 28, 07. Contractor has not acknowledged receipt of correspondence, nor has he cashed my check. Check remains outstanding in my checking account. Do not know how to proceed. Need your help.