Dreamstyle Remodeling of Northern California

I intended to rate them 5 on all questions and but your program wouldnâ t let me. Please fix.

We had French doors replaced which I considered a big project. Jon gave us a very reasonable bid that was very detailed so we knew exactly what we were paying for. He did the work all within one day and worked continuously and meticulously until the job was completed. Jon is definitely an expert in his field and I highly recommend him. Our doors look better than when the house was first built.

We were only going to replace the sliding glass doors, but they were so beautiful and the Andersen staff was so professional, we changed out all the windows in the house. With the great warranty, our kids will enjoy them long after we’re gone! ha!

I am very happy with the conversion of my tub/shower to a walk in shower. Dana and Justin arrived on time, were very professional, courteous and competent. They kept me apprised throughout the entire install. The completed project looks great! P. Naylor, Gold Canyon, AZ

Great Customer Services

remodmotle th bathroom

The stucco texture and color looks very good. Unfortunately, when the roof tile was moved to stucco the walls over the entry-way, the ceiling began to leak. The roof is under warranty. The roofing contractor agreed to honor the warranty and will repair the leak.

The installers were excellent! They worked efficiently and knowledgeably to install our new windows. They willingly answered my questions and clearly showed how to operate the windows. They left both the inside and outside clean. However, I recommend that Andersen's representatives be trained to efficiently and effectively display and describe their own product and service, instead of wasting time talking about competitors. The representative also needs to bring a sample of an entire window, possibly a small version, in order for the customer to be able to see how it operates, slides, and locks. We have friends and neighbors with competitors windows and only needed to know about Renewal by Andersen. The first appointment for information about Renewal by Andersen windows and an estimate took way too long; 6 hours! The representative kept stalling my questions by spending too much time describing other window install companies and how they compare to Andersen, instead of showing Andersen's product. Each time I asked to see a Renewal by Andersen window sample or about how they're made, or what styles they provide, the rep kept talking about the problems caused by competitor windows. After 3 hours of my unanswered questions about Renewal by Andersen windows and requesting the price for us, my husband asked why was this taking so long and the rep said I talked too much with my questions! I offered to have the rep measure our windows to be replaced so that he may give us an estimate. Instead, the rep kept talking about how we needed to know that they're much better than any competitor, instead of showing us Andersen's product. The rep spent too much time showing me photos of failing competitor windows and describing why they failed. Each time I asked for an estimate the rep said, Were twice as much as our competitors. When I asked again after he spent more time, without giving a figure he said, already told you we're twice as much as our competitors! When he finally showed us prices for our estimate, he wasted time showing us 2 prices without discount and spent time talking about them until finally showing the price that actually applied to us. Andersen's price is actually 4 times as much as the estimates we received from other window install companies.

Beautiful door, great service!

We fell in love with the door immediately but it took some time looking around at other options to decide it was worth the expense. The door was installed and finished beautifully. I’m so glad we chose Anderson. We are planning for windows next.

Easy to work with, sales and installation crew were excellent, on-time, and communicated through the process.

There is nothing else to add

Excellent customer service, super fast installation, and very friendly staff.

Great job! Very attentive to our needs. Explained everything clearly. Gave us suggestions and recommended the materials that would work well for us. The job they did is exactly what we wanted. Beautiful! High quality. And they did the job in a timely manner.

Absolutely beautiful job! Looks better than it ever did. Very professional and very easy to work with. They went above and beyond to give me accessibility since I'm disabled. They took great pride in their work.

Longer than anticipated.

Other than the appearance of these windows is fantastic I believe my energy bills will show a decrease in use. Lower a/c and heating cost.

The salesperson was very engaged and spent much time explaining all the options. The installer did an excellent job. He was very skillful, respectful, efficient and tidy. Unfortunately, whoever was responsible for ordering materials was not thorough so not all materials were available upon installation. The missed pieces had to be ordered, which meant that we were inconvenienced a second time for the same job. It took about 7 weeks for the missing pieces to be received. During that time, there was absolutely no communication from anybody keeping us informed about a timeline. Attention to ordering details and communication are vital for all excellent business interactions, which is why we rated this company as we did.

Excellent service on planning my patio cover construction of lifetime aluminum-clad posts and a 3" insulated roof with fans. Each person who contacted me during the planning process had a specific job to do and did it with good humor. There were no high-pressure sales pitches for the "deal" because it never went away! I got good information and immediate answerw when I had a question. The price was better than the competition and was penciled out wheneverer I needed to change or add something to the plan. I signed a clear contract and was given a specific window of time in which my patio cover would be constructed on site. We'll see pretty soon how that goes!

Prices are high but I’m looking forward to the final product completion of my remodeled bathrooms...