CONVOY AUTO REPAIR

Auto Service, Auto Inspections, Auto Painting,

About us

From routine auto maintenance to tune-ups to complex auto repairs, Convoy Auto Repair is a one-stop-shop for fast auto diagnosis, high quality parts and exceptional service. As a full-service auto repair shop, Convoy Auto Repair specializes in both domestic and foreign vehicles, as well as hybrid vehicles. Backed by our 3 Year / 36,000 Mile Nationwide Warranty.

Business highlights

49 years of trusted experience

Services we offer

We offer full service mechanical auto repair for foreign, domestic and hybrid vehicles. Our services include air conditioning, batteries, belts and hoses, brakes, engines, fleet repair, fluids and filters, heating and cooling, lighting and wipers, smog, starting and charging, steering, suspension and alignment, towing, tune ups, and general auto maintenance.

Services we don't offer

Auto painting

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
7%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 26-42 of 42 reviews

Rene L.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Have used Convoy Auto Repair for many years when needing work done to my vehicle. They are pleasant and easy to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

PATRICK M.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Exceptional work done on my engine & transmission, which needed extensive repairs. The work was completed in a cost-effective & timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan T.
01/2016
4.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: I would summarize my experience with Convoy Auto as saying, in the end it all worked out and I appreciated the professionalism and service I received. I was also grateful for their work guarantee. I had several things fixed on my vehicle a few months ago. I have since had to return several times because of problems with the original work. Although I was very frustrated with this process and felt the work and parts should have been better quality from the beginning, the owner accepted responsibility and compensated me for some of the extra costs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Eric T.
10/2015
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: In addition to my oil change, Joe gave me a 38-pt inspection at my request. This unearthed a faulty ignition coil. Sure, it cost me a little more money than I was wanting to spend, but it saved me a ton over what I would have spent in the future. Joe gave me a fair price for good work and earned my loyalty. I expect to take my wife's car there before the year is out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole A C.
08/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: LAST DATE OF SERVICE WAS 8/7/15 SPENT APPROX $900 FOR ANNUAL MAINT.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CONVOY AUTO REPAIR
Thank you so much for being a valued customer. I am glad that the Subaru is in tip top shape. You always keep your car so nice!

Hazel P.
06/2015
3.0
auto repair, car inspections
  + 0 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Linda H.
06/2015
5.0
auto repair
  + -1 more
Great!
Description of Work: replaced rear brakes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CONVOY AUTO REPAIR
Glad we were able to help get those brakes on your Infiniti working. Now they are quiet and no more scraping noise when stopping

Drew R.
03/2015
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: Needed a lot of work done but didn't have the money for all of it so they helped me decide what work should be done first and what could wait. I'll be returning to them to get the rest of the work done soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from CONVOY AUTO REPAIR
Vehicle repairs can mount up quickly. We try when possible to provide a well laid out plan to help budget repairs while still keeping the vehicle on the road.

Stephen M.
06/2013
5.0
auto repair
  + -1 more
Pricy but great work.
Description of Work: Air Suspension compressor, rear air bags, Spark plug boot, (Coil to plug) Spark plug -double platinum, oil change, wiper blades.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Philip B.
02/2011
5.0
auto repair
  + -1 more
They offered a discount and they take appointments. They were pretty fast at repairing the problem. It didn't seem like they were doing unnecessary repairs; they didn't tack on extras. The staff was very helpful and wrote down all the problems I was having with the car. They were knowledgeable. The shop was clean. The price was just about right.
Description of Work: I used Convoy Auto Repair to repair my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jamie & Chris G.
11/2010
5.0
auto repair
  + -1 more
We have used Convoy auto repair several times over the past few years. As our cars age, various things start to wear out - alternators, ignitions, clutches, etc. Most recently, my son's car was towed in (at night) for a fuel pump failure. They responded early the following morning with a plan, followed up with an estimate a short time later, and we had the car back by the afternoon. Really not sure how they compare to other shops on price - I have always been so impressed with their professionalism and rapid response that I have not shopped around. There may be less expensive shops out there, but I would not trust my cars to them.
Description of Work: Replace fuel pump on a 2002 Saturn

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul S.
09/2010
5.0
auto repair
  + -1 more
It went very well. They are very good. They are cheaper than the dealer and probably just as good or better. I would use them again in the future.
Description of Work: Convoy Auto Repair did an oil change and a check-up on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrea S.
09/2008
5.0
auto repair
  + -1 more
I took my car in on a Saturday. They told me that they would call me on Monday. They called me an hour later and told me the problem. They were very professional and up front about what they were doing. We ended up not getting the leak fixed.
Description of Work: I took my vehicle in because I had a oil leak and asked them to find it. They also did a smog check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ALYS M.
09/2006
3.0
auto repair
  + -1 more
They had very poor responsiveness! I was promised a callback for a quote on an alternator but never heard back. (Should have heeded the warning) I took the car in at 10:30, per appointment, but they didn't call me until near closing time with an assessment. At that point, there wasn't enough time to complete the work. They were expensive! The bill was $545 for the catalytic converter (parts & labor). I checked another garage after the fact, and it was less than $200 (parts & labor)!
Description of Work: They diagnosed the ''check engine light.'' They replaced the alternator and catalytic converter.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$800

Larry O.
08/2006
5.0
auto repair
  + -1 more
Convoy auto repair was very professional and explained everything that needed to be done clearly. Since this was a second opinion, I felt confident that the work was really required. They knew that the car was needed on Sunday to be driven up north and they stayed late on Saturday to complete the work with out having to be asked. An unexpected problem occurred when I drove the car home Saturday evening, the radiator pipe broke and coolant was blowing out. I called and they replaced the whole radiator (which was not part of the original work) Saturday evening (after hours) at no charge. Great customer service! Thanks!
Description of Work: Nine year old Altima with 91k miles needed a lot of work to be safely transferred to daughter. All the belts & hoses, fluids, flushing, leaking gaskets, new plugs, tune-up, alternator, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,549.78

Bob L.
06/2005
5.0
auto repair
  + -1 more
EXCELLENT CUSTOMER SERVICE. GOT ME IN QUICKLY AT 7:00 AM, CALLED ME BACK AT 8:30 WITH AN ESTIMATE, AND THEN CALLED AGAIN AT 11:30 TO SAY IT WAS DONE. MOST COMPANIES SEEM TO TAKE ALL DAY AND THEN YOU NEED TO WORRY ABOUT GETTING THERE BEFORE IT CLOSES. NOT THESE GUYS! I DEFINITELY WILL BE BACK!!!
Description of Work: TOOK CAR IN FOR A WINDSHIELD WIPER PROBLEM. ALSO HAD THEM CHANGE TRANSMISSION AND BRAKE FLUIDS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

CHRISTINA T.
09/2004
5.0
auto repair
  + -1 more
MY CAR DIED AND WOULDN'T START, IT WAS TOWED TO CONVOY AUTO REPAIR, WHO FIT ME IN, SO I COULD GET THE CAR BACK THE NEXT DAY. THEY ALSO GAVE ME 10% DISCOUNT BECAUSE I HAVE AAA.
Description of Work: REPLACED A RELAY FOR THE CLUTCH AND AN OIL CHANGE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180
    • 1
    • 2(current)

Contact information

3909 CONVOY ST., San Diego, CA 92111

http://www.convoyautorepair.com

Service hours

Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Painting,
Auto Radiators,
Heating and Air Conditioning,
Auto Transmission,
Auto Body Work

FAQ

CONVOY AUTO REPAIR is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 5:30 AM

Tuesday: 7:30 AM - 5:30 AM

Wednesday: 7:30 AM - 5:30 AM

Thursday: 7:30 AM - 5:30 AM

Friday: 7:30 AM - 5:30 AM

Saturday: 7:30 AM - 5:00 PM

CONVOY AUTO REPAIR accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CONVOY AUTO REPAIR offers free project estimates.
Yes, CONVOY AUTO REPAIR offers eco-friendly accreditations.
Yes, CONVOY AUTO REPAIR offers a 10% senior discount.
No, CONVOY AUTO REPAIR does not offer emergency services.
Yes, CONVOY AUTO REPAIR offers warranties.
CONVOY AUTO REPAIR offers the following services: We offer full service mechanical auto repair for foreign, domestic and hybrid vehicles. Our services include air conditioning, batteries, belts and hoses, brakes, engines, fleet repair, fluids and filters, heating and cooling, lighting and wipers, smog, starting and charging, steering, suspension and alignment, towing, tune ups, and general auto maintenance.
Auto painting

Contact information

3909 CONVOY ST., San Diego, CA 92111

http://www.convoyautorepair.com

Service hours

Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 5:00 PM