Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

OC Premiere Housecleaning & Concierge

4.4(
206
)

House Cleaning, Home and Garage Organization, Errands,

... +2 more

About us

OrangeCounty Premiere has been serving Orange Counties Finest Homes Since 1986! We specialize in trusted, professional, high quality HOUSECLEANING (vacation rentals, move-in/out too!). The secret to our long time success is the outstanding and consistent housecleaners that arrive on time, and do all the tasks you don't want or have time to do. OC Premiere also has top quality: Organizing Services (closets, kitchen, office, kids spaces) Errands of all types (grocery shopping, pick ups and deliveries, Costco, Ikea) Packing and Light Staging Complete Home Management TRUSTED FOR OVER 30 YEARS!

Business highlights

39 years of trusted experience

Services we offer

House Cleaning, Shopping & Errands, Home Sitting, Organization & Moving, Event & Party Assistance.

Services we don't offer

Garage Organizing.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.4206 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
19%
3
8%
2
3%
1
7%
Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Write a review
Showing 151-175 of 206 reviews
Anjum B.
12/2017
5.0
house cleaning
  + -1 more
decent work
Description of Work: housework
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Scott K.
11/2017
5.0
house cleaning
  + -1 more
Fantastic. Very thorough.
Description of Work: 6 hours of house cleaning. Team of 2 spent 3 hours and did a fantastic job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
We appreciate the opportunity to earn your business, and happy to assist with all future cleaning and organizing needs. Thank you for your confidence in OC Premiere! Mary
JASON B.
06/2017
5.0
house cleaning
  + -1 more
The team did an excellent job
Description of Work: General housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Thank you so much for trying out OC Premiere. It was a pleasure to meet both of you. We hope we can be your cleaning company of choice for a years to come. I always appreciate feedback, so please let me know if you need anything. Thanks!
Carol E.
06/2017
5.0
house cleaning
  + -1 more
Okay. She did a fair job.
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Thank you for the opportunity to earn your business! Our house cleaner worked very hard to make sure everything in your home was overall cleaned, and wished she had just a bit more time than was in the deal that was purchased. Next time we clean, we'll be able to get to the details, and then rotate everything that needs to have extra attention. You were a pleasure to work with!
David & Elizabeth M.
01/2017
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Thanks for purchasing the BigDeal through Angie's List. We appreicate your business, and look forward to being your cleaning company of choice. Let me know if you need anything before your next appointment!
Kathy D.
01/2017
5.0
house cleaning
  + -1 more
Hardworkers!
Description of Work: General Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Denise P.
01/2017
4.0
house cleaning
  + -1 more
It went well.
Description of Work: House cleaned.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Thank you! I hope we get the opportunity to work with you again. We appreciate your review.
Kim M.
12/2016
5.0
house cleaning
  + -1 more
The cleaners were very good
Description of Work: House Cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
We appreciate your business! Thank you!
Wayne M.
09/2016
5.0
house cleaning
  + -1 more
Great as usual.
Description of Work: Routine housecleaning.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cristiano B.
11/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89
K C H.
11/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: They never called me and never received a refund!
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99.99
Response from OC Premiere Housecleaning & Concierge
I'm not sure what happened here, but I'm sorry if I missed your call, I make a point to call everyone back promptly. . I think this was a misunderstanding. The week before Thanksgiving is the busiest week of the year.
Robert S.
10/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: housecleaning
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Larry H.
09/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Wayne M.
07/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Always a pleasure to work with you [Member Name Removed]! Thanks a bunch, Mary
Alice D.
03/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my house with an average cleaning. I requested ahead that the bathrooms and kitchen done by the two workers who came for 2 and a half hours. After starting, I was informed that only one person cleaned and the other dusted. I needed cleaning but only the kitchen plus 1 and a half bathrooms were cleaned. When the time ran out they left the bathroom half done and the bag of trash in the middle of the floor. Everything should have been done if the two people I paid for both cleaned. I am not certain of the date they came.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$150
Response from OC Premiere Housecleaning & Concierge
Thank you for letting me know, I appreciate your review. I looked it up, and that was when that team had decided to leave, and seems they may have not been doing the best job. Sounds like I owe you some time, so please email me, and I'd be happy to make it up to you. I'm sorry for your inconvienence! Thanks, Mary Pruitt Dutchtouch1986@aol.com
coyne J.
02/2015
4.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from OC Premiere Housecleaning & Concierge
Thanks for giving us the opportunity to earn your business. Let me know when you need to be cleaned again, so we and try to get an A rating :) All the best! Mary
Vikki P.
01/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Thanks for your review, younwerengreatmti work with, and hope you will think of us for future cleaning needs:) Mary
Paul N.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep cleaned bathroom tub, sink and toilet. Deep, cleaned kitchen stove and sink. The team (2 persons ) did an excellent job on a much needed cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from OC Premiere Housecleaning & Concierge
Thanks for your review, and we look forward working with you again when needed. We appreciate your business!
Alicia L.
12/2014
4.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$89
Response from OC Premiere Housecleaning & Concierge
Thank you for the opportunity to earn your business! We always appreciate your feedback in order to better service our clients. Mary
Pat C.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did an efficient job cleaning the house.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from OC Premiere Housecleaning & Concierge
Thanks for your review. Hopefully we'll have another chance to service your home again, and get an A rating!
Bernard D.
09/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: The work was performed.The workers were late,and then just went through the motions.The owners are good and well meaning, but execution lacks.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from OC Premiere Housecleaning & Concierge
Hi, This is interesting. After we cleaned over a year and a half ago, I called to ask how everything was, and you raved about how good the housecleaning we did in your home. You even had me come over to your home to meet you and give you an estimate on every other week cleaning. I came out, we went over the house, and had a very nice long conversation. You ended up cancelling because of a health issue, but throughout all this, you indicated to me that we did a great job. I hope all is well with you
Sandra Z.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: They were hired to clean for a total of 8 hrs. Dutch touch told the cleaning lady it would be 6 hrs. The cleaning lady needed to leave after 6 hrs. The owner did show up but I ended up cleaning most of the downstairs. I was not very happy. I would not recommend Dutch touch to my friends or neighbors!!!!!
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$160
Response from OC Premiere Housecleaning & Concierge
I'm Shocked at This!!!! I made the mistake of thinking it was a 6 hour cleaning, but I realized I had made a mistake, so I went to the house myself and cleaned. The house was in Great Neeed of cleaning to say the least, it was obvious that no one had been keeping up the cleaning in the past. My housecleaner was there for 6 hours (very large home) and I stayed for 3.5 hours, giving her a total of 9.5 instead of 8!! I put my heart into cleaning and scrubbing so she would use us again. This review is so far out of the reality, and just goes to show no matter how much you put yourself out to please some people, they will never appreciate hard work and never be happy. We are hard working housecleaners, not miracle workers.
Linda B.
08/2014
4.0
house cleaning
  + -1 more
Average work
Description of Work: Basic housecleaning
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from OC Premiere Housecleaning & Concierge
Thank you for your review, we appreciate the opportunity to earn your business. If there's anything we can do to make your B and A, please let me know. I'm always open to improving:) All the best! Mary
Michael V.
06/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: Took a yogurt from fridge without asking. Found it half empty with spoon still in it when I came home from work at lunch and cleaners were still here. Also took a shower squeegee and returned it after I asked twice. Took our cleaning products. They did not clean one of the bathrooms they did not dust master bedroom furniture. They did not clean a a the kitchen floor. Owner was the face of terrible customer service. Acted like I was the bad guy for calling them out on all their deficiencies. I started with an Angie's list coupon and they did a good job. I called them back for a second time and to start a regular schedule and got the worst cleaning experience of my life.
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$145
Response from OC Premiere Housecleaning & Concierge
Hi Mike, Thanks for using Dutch Touch again, and I'm sorry this past time wasn't as good as your original visit. To call me the "face of terrible customer service" is completely untrue, and very insulting. Our phone call over this matter lasted over 30 minutes. I answered your call immediately, listened to, and handled each of your concerns. As I said, taking a yogurt was very unprofessional. She was sorry, and explained to me that she forgot her tuna sandwich in the hot car, it wasn't edible, and was getting a headache. You and I went over this for quite sometime, you were very upset that she went into your kitchen drawer to get a spoon. I didn't know what to do, but to apologize for her poor judgement. The ladies Did Not take Any of your cleaning liquids, we also spoke about this, and you are incorrect in your accusations. They did accidentally take your squeegi, a common mistake that happens every now and then. You didn't have to tell us twice however, the original day they brought it to your home, you weren't there, and since saw how angry you were, they didn't want to chance leaving it outside. She came back the next day to bring it to you. Through all of this you never mentioned that the cleaning wasn't up to your expectations. I would've sent them back to make sure you were satisfied. This is our policy, and this team rarely gets complaints. All the best, we appreciate the opportunity to earn your business, and hope you'll find someone that will take care of all of your needs perfectly. Thank you, Mary Pruitt
Joanna V.
06/2014
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$89

Contact information

1010 Buena Vis, San Clemente, CA 92672

http://www.orangecountypremiere.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Home and Garage Organization,
Errands,
Animal & House Sitting,
Entertainment/Parties

FAQ

OC Premiere Housecleaning & Concierge is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

OC Premiere Housecleaning & Concierge accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, OC Premiere Housecleaning & Concierge offers free project estimates.
No, OC Premiere Housecleaning & Concierge does not offer eco-friendly accreditations.
No, OC Premiere Housecleaning & Concierge does not offer a senior discount.
No, OC Premiere Housecleaning & Concierge does not offer emergency services.
No, OC Premiere Housecleaning & Concierge does not offer warranties.
OC Premiere Housecleaning & Concierge offers the following services: House Cleaning, Shopping & Errands, Home Sitting, Organization & Moving, Event & Party Assistance.
Garage Organizing.

Contact information

1010 Buena Vis, San Clemente, CA 92672

http://www.orangecountypremiere.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM