MORALES EXTERMINATING CO

They are very professional, they came once a year to check if there are signs of termites.

Everything went well. They returned my call, came out and did the inspection at the time that was arranged. Pointed the problem areas and gave an estimate of cost. Decided to tent the house. Procedures were explained and dates arranged. Overall I was happy with the experience.

They assured me that the chemicals were safe and explained everything thoroughly. They also spot sprayed and were in and out very quickly. They were right on time and were a really great crew to work with!

I was renovating my 6 unit apartment building and during the renovation it revealed a lot of termite damage. I did not see any active termites but decided to have the building tented. Robert gave me a very good price because I have a yearly contract with them. All the damage was done before contracting with them. Very flexible with scheduling and all the info I needed. Cleaned up well afterwards. Thanks again.

unknown

Robert Morales performed my Escrow Termite Inspection for a property I'm buying. He was extremely thorough in his inspection, produced a report in a timely fashion, as we had a very quick turn around on our inspection contingencies 10 days. The seller agreed to pay for the Section 1 findings that he highlighted in this report. Saving us a substantial amount of money going forwards. He is going to be the one that completes the work based on this estimate, I will update my review once that work has been completed. Up until now I am extremely satisfied with his work!!

They were responsive on initial phone call.  Great communication.  Excellent customer service all around.  Reasonable price.  Set up tent on house and cleaned up garden/patio very well after tear down of tent.  Very pleased, recommend them.

The inspector came right on time for appointment, did a thorough inspection of house and garage and crawl space under house, marked areas of concern even beyond termite damage -- found dryrot and plumbing leak that we hadn't found yet. And then found no evidence of termites and didn't charge anything. I had one previous termite inspection with a different company and hadn't really trusted them when they said they found some evidence of termites but wanted to charge me $2,000. As for Morales -- Amazing service - extremely honest, super impressed. 

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unknown

UPDATE: May 27, 2015, Morales Exterminating returned and addressed my concerns.  I am very pleased.

On May 14, 2014, Morales Exterminating Co., Inc. (License #PR5232) arrived in timely manner and completed local treatment
for dry wood and sub terrain termites.  Everything went well.  Mr. Morales guaranteed that for one (1) year if evidence of termites appeared in the areas treated he would come and reapply treatment.  Appointment was made in February 2015 and the evidence was left as requested.  Mr. Morales failed to keep the appointment and I have not heard from him unto this date March 21, 2015.
True evidence of character regarding one?s work guarantees is when it is fulfilled ? not just lip service. 
 Update will be posted.

Arrived on time.  Thorough inspection and service.  Crew that came to do the work noticed additional termites in the garage and took care of them also.

unknown

After getting other quotes for the treatment of termites, I chose Morales because their initial inspection was more complete, everything was explained to me, more options were offered, and the price was comparable to other quotes.  The work was done
on time and the professional and courteous crew also treated my attic area, which was not in the original offer, but done as an
extra precaution.  I especially commend David Owens, the initial inspector.  The whole experience, from the careful first inspection to the completed job, was a pleasant surprise.  I would use this company for any future pest problem I might have and certainly recommend it highly to others.

unknown

They ask me if I am ready for the procedure or not. They are incredibly professional and thorough. They have been doing it for several years. They are trustworthy.

unknown

I recently had an estmate from another Termite company. I was shocked when I called Morales. They sent inspectors out the next day The cost was 1/2 of what the other company was going to charge me. Everyone was very professional 



|they took the time to explain things to me. Even after the treatment I was able to call for reassurance that if I came across any more droppings that they would come out again at no additonal charge. If in the future I would need to have it tented that a portion of the money I paid would count towards the job.

I wouldn't hesitate to use them again or recommend them to friends.

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Prior to using Angie's List, we called a few companies and had two provide inspections. Both companies indicated that tenting would not be needed and said they would email us with a quote. However, neither provided us a quote for localized treatment.  Did a search on Angie's List and found Morales Extermination with excellent reviews. I contacted the company and was able to schedule a free inspection  with ease. The inspector (David) came out right on time and got to work going into the attic and inspecting inside and outside the home.  His analysis confirmed that we had both drywood and subterranean termites and that localized treatment would be enough but he also took the time to show me the major areas of concern. He also provided me a quick tutorial on termites and the signs to look for in the future. After the tutorial David gave us a quote for both tenting and localized treatment. Based on the findings we opted to go with the localized treatment which required two different methods; one for drywood termites and one for subterranean termites. We were able to schedule the service right away.
A crew of two came out to apply the treatment on time. They explained to me everything they were going to do and did their job in the most professional manner. They were very knowledgeable and took the time to point out things along the way that I should be aware of for the future.  Overall a great experience with Morales Exterminating.

Robert inspected an area where termite droppings were being kicked from the wall.  He provided me with a quote for local treatment and for tenting. Given that the termite damage seemed pretty localized, we opted for the local treatment but will likely tent next year.  Robert followed up with me a few weeks later and we scheduled a time and day for the treatment.  His team showed up exactly on time and were very professional.  They laid out drop clothes and cleaned up after themselves.  They were very professional.  I will likely use Morales Exterminating again for both localized treatments and for the tenting we plan to do next year.

It went so well. I had a couple of people come out and some other people were telling me that I had more expensive problems. When Morales Exterminating Co. came out, they came out twice just to let me know what kind of service I would need. We went around with the list that I got from the other companies. They had different things on their listings and that I needed other things done. He went through that list very carefully with me and explained that I didn't need those things. He also explained why. His staff was really professional and clean. They picked up after themselves. They were punctual and they did a great job. The price was very reasonable.

I called two exterminators and he gave me the right price.  They checked the garage, outside the home and the attic and set traps all over.  After they left and installed the door, I noticed a rat in the outside shed.  He came back and set traps there too.  They said that they would come every week and monitor the property for 30 days.  I was very pleased and they were prompt and very professional.  I would highly recommend them, especially Joe and Raul.

I called several companies for quotes to get the work done. Robert, the owner picked up the phone right away and was pleasant to deal with. The inspector, David who came out to do the inspection was courteous and punctual. He took the time to conduct a thorough inspections around the house and provided a great detailed inspection report. Also, he was very patient when I asked about the termite damage and symptoms. The house got more serious termite damage than I expected. I'm more than happy with the great service they have provided.