Viking Garage Doors is your local Full-Service garage door expert specializing only in garage door repairs and new garage door sales/installation. We carry all sizes of garage door springs and are emergency dispatched to replace your garage door spring 24 hours a day, 7 days a week. Viking Garage Doors is your #1 choice for affordable garage doors in Orange County. When you call us you will speak directly to the owner, Vigo (not a call center like many of our outsourced competitors.) We can give you a free estimate over the phone on any new garage door or repair your door/motor needs. We do not use subcontractors. We accept Visa or MC, checks and cash. Additional website: www.OCcustomdoors.com
The experience was okay. The fees were higher than what was originally quoted. So the coupon was just not clearly worded because when they arrived, they indicated that the $75 fee was just for the initial visit and it didn't include some aspects of the fix. So I thought that was a bit of a switch indeed. I wasn't too happy with that. But, the vendor was ultimately able to bring his price back down. So there was a little bit of a confusion about what the coupon included. I think he was able to do everything within $75 coupon.
Description of Work: I think I may have hired him to fix my garage door opener.
Rating Category
Rating out of 5
Lorraine P.
02/2015
4.0
garage doors
 + -1 more
Super prompt, super professional. Checked my other door as well and made sure everything was working fine. As I was filing this receipt away ... I found the receipt for the same repair for my other door. It was cheaper and was performed in 2012. Not sure if pricing overall has just gone up but I took off a star from pricing for that reason. Either way, I would work with this company again in the future. Thank you for your help.
Description of Work: Replace the metal spring that goes above the door.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lacy W.
01/2015
5.0
garage doors
 + -1 more
amazing service and price. very friendly and trustworthy. the reviews were correct. no need to look anywhere else.
Description of Work: fixed sagging garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Larry W.
01/2015
5.0
garage doors
 + -1 more
Our garage has one double and two single doors. The double door had a sagging weather strip, the back single door had a chewed up weatherstrip and the front single door had a damaged panel and rollers from a vehicle. I purchased the $29 deal knowing it would cost more. On the first visit I showed him everything that needed repair. He told me the double door strip didn't need replacing and he could just reattach it to the door. He repaired that, lubricated the door and opener and gave me an estimate for the rest. He gave me 2 options for the damaged panel, replace the one panel or replace the whole door. Even he was surprised how pricy it was to just do one panel so I ended up replacing with a new door. Second visit he came out with another employee and they did the rest quickly and no issues.
Description of Work: Repaired bottom weather strip that was coming loose from a double door. Replaced bottom weather strip on a single door. Replaced side and top weather strip on the single and double door. Replaced a single door with a new door. Checked and lubricated openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Laura M.
01/2015
5.0
garage doors
 + -1 more
I called Vigo, to request a service call. He came out that same day to assess the problem. It was discovered that my old garage door motor was no longer working, so he gave me an estimate for a new belt driven garage door opener. He did not charge me for a service call as there was nothing to do but to replace the garage door opener. He told me he would call to check his inventory, and would be back on Friday if he had one in stock, or at the latest, on Monday. He called on Friday to let me know that he would be there on Monday at 11;30. He was on time both days, and very personable. He replaced the garage door, and offered to link both of my cars to the opener. ( Linking my cars to a garage door opener is always such a hassle for me. I was thrilled when he did it in less than 10 minutes!) I was very happy with the service, and would definitely call him again.
Description of Work: Installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
WENDY W.
12/2014
5.0
garage doors
 + -1 more
service provider arrived on time, completed work timely and within original cost estimate.
Description of Work: routine service on garage door; change code on garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Jamie B.
12/2014
5.0
garage doors
 + -1 more
I got a Big Deal for a garage door service call because my door was starting to stick. Vigo contacted me quickly and set up an appointment a few days later. He showed up exactly on time and did a through inspection of the door, and then explained to me in detail what he saw. He lubricated the track so it's rolling smoothly now. Friendly, professional and no up-sell. Vigo is exactly the reason I use Angie's List to find the best and I would highly recommend him for any garage door work you need done.
Description of Work: Inspected and lubricated garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Brian R.
12/2014
5.0
garage doors
 + -1 more
I called Viking and received a service call within two hours, which was important because I could not get my cars out of the garage. The gentleman from Viking showed up pretty close to the time he specified and reviewed the door situation and presented me with a bid for fixing the primary problem and then also adjusting the rest of the door system. I felt the bid was a little high, but I was in no position to complain. Viking fixed the door quickly and promptly. Then he greatly improved the track for the door, improving the travel path of the door. He adjusted the arm that connects the door to the opener and fine tuned the up and down positions of the door. The service call was less than an hour in total and in the end the price was reasonable.
Description of Work: Addressed a broken cable (sheered from the bracket) and performed an overall performance improvement of my garage door system. While working Viking improved the location of the track, making it level and improving the overall travel of the door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James K.
12/2014
5.0
garage doors
 + -1 more
Everything was fantastic. Called at 8:00am, Vigo said he would be there by 9:30am. He quoted $255 for the replacement, showed up on time and was done within the 30 minute time he quoted.
Description of Work: Replace a garage door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frances J.
11/2014
5.0
garage doors
 + -1 more
.Vigo was a good man. He explained what he was doing and was very courtesy and professional. I would recommend him to my friends and neighbors
Description of Work: Install garage door motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jim L.
11/2014
5.0
garage doors
 + -1 more
I called on a Monday morning. By 11am the same day they were at my house. They quickly found and fixed the issue. Service man was neat clean professional and courteous. Very positive experience
Description of Work: My garage door was not operating properly. They made some adjustments to the door and got it back in perfect running condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Eddy K.
11/2014
5.0
garage doors
 + -1 more
Arrived on time as promised and worked very quickly. Extremely professional and honest. Received three quotes prior to calling Vigo and I wish I just called him first. His pricing is very fair and we were impressed with the quality of his work. Took the extra time to make sure we understood how to use the new equipment and answered all of our questions. Very thorough and was nice enough to program one of our vehicles' garage door openers before he left.
Description of Work: Installed new sliding garage door, motor, tracks, and hauled away old door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
YONG L.
10/2014
5.0
garage doors
 + -1 more
It was for a rental home but couldn't find time to come out to do the work.
Description of Work: I purchased the Big Deal$29 Garage Door Service Call!
Rating Category
Rating out of 5
Yes, I recommend this pro
$29
Derek O.
10/2014
5.0
garage doors
 + -1 more
I purchased the $29 service special from Angie's List. He showed up at the promised time. He pointed out that the opener is known for problems that I was having, but for the age of the opener it was not worth putting in any money into it. He made adjustments to the stops and sensors and lubed the squeaks in the door. The door has been working fine.
Description of Work: I called them to look at why my door opener was not closing some of the time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Debra W.
10/2014
5.0
garage doors
 + -1 more
Installation went VERY smooth. Vigo knows his business is VERY HONEST and experienced. He explained how the opener works and made sure all worked perfectly. I can highly recommend him if you ever need garage door work.
Description of Work: Vigo installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Tereza Z.
10/2014
5.0
garage doors
 + -1 more
This company did all the work under the coupon price. He went above and beyond to save me money and get the job done. VERY HONEST
Description of Work: Garage door weather stripe at the bottom of door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
maria F.
10/2014
5.0
garage doors
 + -1 more
They were very efficient with their communication and following up and calling me back. They were timely. The service they provided was really good. The prices were reasonable.
Description of Work: They did a garage door tuneup and replaced the box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CONNIE M.
09/2014
5.0
garage doors
 + -1 more
Good service. I bought the $29 coupon and it covered the entire cost. All they had to do was put one wheel back on the track. I had a little trouble making contact with them. They did not respond to a couple of emails, so i called and left a message and they got right back to me.
Description of Work: Put garage door back on track
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
RAVI T.
09/2014
5.0
garage doors
 + -1 more
Vigo was professional, called promptly and arrived right on time. He correctly diagnosed the problem & replaced the sensors in minutes and had the door functioning properly. After he left when I attempted to program a remote I accidentally disengaged the garage opener controls. Not wanting to mess with the door & controls I called Vigo the next day, a Friday, & he called back within a few hours & walked me thru the process to get it working smoothly again. I really appreciated this & his professionalism. I would highly recommend him as well as use him again when we need to.
Description of Work: Our garage door sensors were not working properly. The garage door would open remotely but would not close only with the garage switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
John P.
09/2014
5.0
garage doors
 + -1 more
Professional. Very honest. I think other firms would have charged me at least a $100. He fixed it with a simple $29 service call fee. I would HIGHLY recommend.
Description of Work: Repaired the sensors on our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Andrew M.
09/2014
5.0
garage doors
 + -1 more
Great. Second time using Viking and they were wonderful.
Description of Work: Replaced screw. Checked everything else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
christine K.
09/2014
5.0
garage doors
 + -1 more
Fantastic! Arrival was prompt, the tech was able to diagnose the issue with relative ease (it was a bad mother board). He was polite, personable and didn't make me feel like I was a child when he spoke to me about the problem. He also reset our door so it would have a softer close and thus would be easier on the machine overall. I would recommend him again and will use him when we redo our garage doors at our new house in a few months.
Description of Work: Garage Service call purchased via Angie's List deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Edward D.
09/2014
5.0
garage doors
 + -1 more
There price was much better than other estimates I got and everything was excellent. The salesman and the installers were all very good. After they installed the garage door they spent about 30 minutes going over information with me and did not seem to rush through this, told me to let them know if I had any questions. My experience was very good overall.
Description of Work: They installed a new garage door for me and a keyless entry pad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,170
Renee R.
09/2014
5.0
garage doors
 + -1 more
Viking garage door rep was helpful, and clear. He did not make any attempt to sell me any services I didn't need. He adjusted my garage door, which was very loud, under the cost of the coupon deal, and not a penny more. I have already recommended their services to my family and friends. Excellent experience.
Description of Work: Inspected garage door, sprayed some grease on moving parts, adjusted settings on unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Ted E.
08/2014
5.0
garage doors
 + -1 more
It was a door spring that busted and was to small to begin with based on the weight of the door. So they ordered a new spring to support the wight of the all wood door and came out and installed the next day.
Description of Work: Replaced a bad spring on the door
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Service Categories
Garage Doors
FAQ
Viking Garage Doors is currently rated 4.9 overall out of 5.
Viking Garage Doors accepts the following forms of payment: Check,MasterCard,Visa