Founded 2009 • With Angi since October 2010
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Showing 1-22 of 22 reviews
Rachel T.
06/16/2017
It went smoothly. The guys were really nice and they were pretty efficient. It didn't take too long and they were very helpful. They showed up on time and got the job done on time.
Description of Work
I had mold in my home. It was nasty so they did mold remediation. I got some other estimates with different places and this was the best price.
Category
mold removal
Sasha M.
06/15/2017
Lynn T.
06/08/2017
They were awesome! They were very professional and reassured me that everything was going to be okay.
Description of Work
911 Restoration did the remediation on the water damage and mold at my home.
Category
water damage restoration
Service Provider Response
Thank you very much to allowing us providing you with our service. It was a pleasure working with you.Leon V.
06/08/2017
They are great not only they demo the wall fast to get to problem but the were really clean and professional and even good with kids . They gave a really reasonable price for the amount of work they had to do .
Description of Work
I had a water and mold damage in the basement from a pipe behind drywall .
Category
remodeling, water damage restoration, mold removal
Leon V.
06/08/2017
They are amazing, they were referred to me from a friend and they did a great job and they were and fast and hey are good with kids. Under the circumstance that i would need them i will definitely be calling them.
Description of Work
They did water and mold remediation in the basement.
Category
mold removal
Al M.
05/24/2017
They were very professional, and thorough. They reported on time every day, worked professionally, and did an outstanding job. I would highly recommend them for anyone needing restoration from water damage, leaks, or mold.
Description of Work
We had black mold that had developed in our bar cabinet, they removed all the mold and cabinets
Category
water damage restoration, mold removal
Dale S.
05/23/2017
It went very well. Shawn Diaz came out and got right to work- he was clean, efficient, professional, and oh so polite. He was there for 5+ hours and stayed until the work was done. Never a complaint. Shawn set the bar pretty high. He made this stressful situation less intense.
Description of Work
We came home to find that the So CA rainstorm and wind caused roof damage resulting in some water damage/mold to two of our rooms. We initially called the big well known remediation companies and they were so busy that they were unable to come for 2-3 days. We didn't want to risk having further damage done and a search on he internet lead me to 911 restoration. Within a few hours, they sent someone out to take care of matters so that the mold issues wouldn't get any worse. My insurance carrier could not respond for 4+ days so time mattered.
Category
remodeling, water damage restoration, mold removal
Regina R.
05/23/2017
911 restoration met me immediately and arranged all the tests, unfortunate asbestos abatement, and repairs. After attempting to work with another company that was not moving forward with the job, it was a huge relief to work with organized professionals at 911. The room was repaired in time for the tenant to move in and the price for the work was more than fair.
Description of Work
Due to the heavy rains and winds a small leak formed and turned into a large leak within 24 hours. Due to age of the house, there was the potential for asbestos.
Category
water damage restoration, mold removal
Arnes F.
05/05/2014
I won't go into a bunch of the boring details, but just to say that these guys did a great job making a bad situation at least tolerable. We live in Orange County and a few days ago our hillside behind our house just could not take any more rain and it came inside our home (it was a rainy weekend!) . I called my friend and he recommended 911 Restoration. I called and Rubi told me they were super busy. Lots of people had water issues that weekend. They keep me in the loop by calling to let me know when they would be at my house. Carlos crew came; they moved my furniture, took the baseboards off, pulled back the carpet, took out the wet pad, soaked up the water, placed fans and a dehumidifier in my living room and checked other areas (walls). They came back the next day to check on things. Then a few days later came back and put the house back together. It was not fun having my living room apart, but they were courteous, thoughtful of my things and I would highly recommend them.
Description of Work
helped us restore and dry our house after a water damage
Category
water damage restoration
Ryan R.
04/23/2014
Carla S.
09/12/2013
I had water in the garage, leaking from the bathroom above. I panicked. Cameron Figgin's group promptly responded, and sent Brian that day. They were awesome. I forget their company's name. You definitely want them. They do the job and they do it right.
Description of Work
I asked for information from them through Angie's list and they never called me back. I was happy with the other group I chose, led by Cameron Figgins. His place rocked! I might have name wrong. If Cameron and Brian were from 911 Restoration, they would definitely get all A's and my full recommendation.
Category
water damage restoration
Service Provider Response
Dear [member name removed], We are very sorry about this situation. We have been trying to find your information on our data base and we show no record of you calling our company, so we realize there may be a confusion. We would like to ask for your help in order to resolve this matter, if you can provide us your phone number or get in touch with us to discuss what really happen we would greatly appreciate it. 911 Restoration has different branches in different cities within the United States, and we are thinking maybe you're confusing us with another branch. We are 911 Restoration of Orange County, and our goal within all the Orange County area is to look out for our customer's health and service them in the best way possible, providing them with excellent service and customer's satisfaction. We apologize for this inconvenience, and we would definitely like to speak with you and find out about this matter. We appreciate your understanding, and would like to thank you before hand for your soon response. Please give us a call at your earliest convenience. Thank you,Don R.
08/18/2013
We contacted 911 the morning after our flood incident. Having been through this before we knew the importance of not waiting. They had a crew over within a few hours, pulled back carpeting, cut out wet Sheetrock and baseboard, and installed temporary drying equipment. 48 hrs later they returned and removed everything. I believe we will be able to salvage the carpet. They were professional and responsive.
Description of Work
Dried out a lower floor bath and bedroom that had been flooded by an obstructed sewer line.
Category
water damage restoration, mold removal
Service Provider Response
Thank you [removed member name] for your great feedback. It was a great pleasure for us to help you out with this incident, and we are happy that our goal was accomplished and that you are happy and satisfied with our services. 911 Restoration of Orange County would like to thank you for allowing us the opportunity to serve you.Sheryl F.
06/05/2013
911 Restoration came out and did what they said they were gonna do. I went fine, it just seems that we would cost a lot of money. I didn't think the water damage was that bad. We were going to have our bathroom redone anyway so we decided not to go ahead with it. We had water dripping from the bathroom upstairs to the bathroom downstairs and they said they need to rip open everything. I didn't think it was that bad.
Description of Work
911 Restoration came out and tested our bathroom for mold.
Category
mold removal
Marti H.
01/07/2013
Brian M.
07/13/2012
Douglas S.
06/19/2012
They had offered a coupon with 10% off for Angieslist members. I actually was trying to call Angieslist office because they were trying to negotiate from 10% to only 5%. Eventually they did give me the full 10% discount but they weren’t really forthcoming about it. They did a fairly good job. They were a little inconsistent. I wasn’t unhappy with their service but I felt that they could have done a better job communicating with the person that gave the estimate. They didn’t do the same job that the person that provided the estimate described. They took my refrigerator outside and they cleaned it in the open air which I was very unhappy with. I have two dogs and they jeopardized my dogs’ health. I expressed my concern and they did spend the time to reassure me that even though they did a different job than what they quoted, they were safe but I am not sure about that.
Description of Work
911 Restoration did mold remediation. They built a negative air chamber inside my house and blew the air that was inside that and also any spores that the mold could have become air borne. So they pumped all the air in that chamber outside of the kitchen area.
Category
mold removal
david V.
12/22/2011
Laurie M.
10/19/2011
did not go with this company.
Description of Work
Got a phone estimate on air duct cleaning for my condo. 6 vents and air intake. Was quoted from 300-500$, depending on services. I wanted a more definite response than that so I didn't engage them. Very polite and knowledgeable on the phone. Answered all my questions.
Category
air duct cleaning
John S.
08/18/2011
The experience was pretty good overall. I don’t have any complaints about this company. They were easy to work with and I would certainly use this company again.
Description of Work
They repaired some drywall/stucco, replaced some electrical outlets, and a ceiling fan.
Category
water damage restoration
Joseph S.
08/17/2011
We were happy with the work but they were very expensive. They were very responsive and good at working around our schedule. They were very professional and friendly guys. I probably wouldn’t use this company in the future. I would find somebody that is more affordable.
Description of Work
We had some water damage in our house.
Category
water damage restoration
Donna H.
03/10/2011
I thought they did a great job at a fair price. They were the only company that I called that offered a free estimate, and they acted quickly which was important to me.
Description of Work
They came to my house, removed drywall, removed mold and took it away from the property. This was done with consideration for health and cleanliness of the rest of the house. They taped off and zipped up effected areas so mold would not spread.
Category
water damage restoration, air duct cleaning, mold removal
Dana Edward H.
10/02/2010
Very well. A fellow named Corey came to the house, on time, with one other worker named Sosa. They had everything with them that they needed. They were polite, professional, clean and fast. They accurately described the process (as Guy had over the phone) and proceeded as described- with no surprises. They politely did whatever I asked, such as showing the ingredient list on tbe bottle of chemicals. It seemed they used fairly eco-friendly chemicals. They offered more services such as cleaning the dryer vent but were not pushy when I declined. They cleaned up well after themselves and the very powerful machine they used sucked up all the dust, etc. so it did not go all over the house. They told me the (clean and fresh, with a little perfume) scent would go away in a day and it did. I was very satisfied. A family member is highly allergic to cats, dust, mold, etc. and he immediately felt an obvious improvement in the air quality in the house. We had tried open windows, fans and air fresheners but that had not been enough. We still feel the great improvement.
Description of Work
Clean out years of dust, cat dander, maybe also mold, in all the air ducts in the house.
Category
air duct cleaning
Phone
Address
1020 N. Batavia Street, Suite P
Orange, CA 92867
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