MICROCENTER OCEANSIDE

unknown

I will use his services for my newer computers.

My computer did not have any out put, I replaced parts until I could not solve the problem. Took the computer in and within a day I had the answer. Took another couple days to order the parts and then he tested it to make sure I would not have any more problems. Got the perfect part the first time. It would have saved me money to seek professional help first instead of using my own knowledge. Next time I will take it in first. Works from his house but don't let that fool you. Still very professional and well worth it.

See Above I am sorry the owner/employee of Microcenter Oceanside thought I was "badmouthing" him. That was not my intention at all. My intention was to give a honest, straightforward review of my experience with this company. When asked by the gentleman where I was located, I said "in the La Costa area". Most people know where the La Costa area is and this gives a better description of approximately the location of our home. I am fairly certain that ALL of what is known as La Costa is in the Carlsbad city limits...and if it is not all of La Costa, it is certainly the majority of La Costa being in the Carlsbad city limits...(We are fairly new to this area, so am not 100% sure of this). As I stated in my original review, I was not sure how to rate this company because they did not do the work for me. I really (I believe) have a healthy view of the world. I was/am hoping that my review would steer other 92009 residents from calling this company knowing that this company will not serve them. If this Microcenter Oceanside is not going to serve this area, it is a waste of the consumers time to research, call, and explain the services needed, AND it is a waste of time for the business. As I mentioned in my original review, a fairly simple fix to this particular issue is to change their Angie's List "Service Area Description" (another possibility is for Microcenter Oceanside to ask upfront where the potential customer lives). Again, I am sorry for the "less than stellar review," and I am sorry for how Microcenter interpreted my review, but I stand by what I stated. I appreciate Angie's List and the honest reviews of it's members.

Microcenter Oceanside were fine. There were some issues that he had to come back about, but he was very good and prompt about that and didn't charge me for that. He's an older guy but he seemed to be very technically knowledgeable. That's, apparently, what I needed, a new hard drive. Whatever the glitch was, he came and fixed that, as well and at no extra charge. It turned out that it needed to be registered. He thought he had done that but, apparently, it didn't take. So he did that, also. He was able to do that remotely. I've had to call him about a couple of questions that weren't his issue, they were connected with the hard drive. I had to re-install some things. If my calls goes to voice mail, he's very prompt in calling back. I've had a couple of questions and he's able to answer them. He's a sole operator. He doesn't have anybody working for him. He's a little "folksy" around the edges, but that's okay.

He was very professional. He is just very knowledgeable. It is not like he hands it off to other people. I pretty much stood there while he did the work and saw what he did and everything. I really appreciated his effort and he did a great job.

My parents computer was locked up and would not connect to the internet. Since they have absolutely no computer knowledge and all of the basic trouble shooting and rebooting that could be done over the phone with them was done by a couple of family members with no results, they decided to take it in for repair. Frank fixed whatever had mysteriously locked up the computer . He also ran diagnostics and took the time to discuss the problem with the family over the phone to tell them what had been done and he did this at a very reasonable cost. His honesty is very much appreciated.

I needed my 2 computers serviced- he gave me some advice over the phone and then sent a guy out that afternoon. Very happy with my service guy and the company. I can't give you details - my laptop and desktop were not working - he fixed them. All's right with the world again :-) The price was reasonable ($100) - I don't have a comparison - but it seemed fair to me, especially to have them come to me and on the day I called - how great is that? They did have to take the desktop CPU in - and that repair was an additional $180 and took several days - but I am happy about it all. It's working great now and I don't have to buy a new one did I say I was happy?

We had a problem with one of our computers and called them to see if they could fix it. The person who answered the telephone was very informative, so we decided to use them and found their service to be spot-on. I felt they were honest and I enjoyed their helpful attitude. I would recommend them to anyone interested in getting computer work done.

It's a one owner operation, his name is Frank Roche, and he's a really nice guy. When I bought the computer he gave me the instructions and told me he would back me up if I had problems, so whenever something happens we sit on the telephone with him and we fix it. He doesn't charge me for this service, he charged me 689 for the computer.