MICROCENTER OCEANSIDE
About us
PICK-UP, DELIVERY, & SET-UP AVAILABLE FOR ENTIRE AREA.
Business highlights
Emergency services offered
30 years of experience
Services we offer
COMPUTER PARTS, COMPUTER REPAIRS, CUSTOM ASSEMBELED COMPUTERS, NETWORK SERVICE, ON SITE SERVICE, VIRUS REMOVAL.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.08 Reviews
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Showing 1-8 of 8 reviews
Brian W.
Oct 2015
unknown
Ronald K.
Sep 2013
My computer did not have any out put, I replaced parts until I could not solve the problem. Took the computer in and within a day I had the answer. Took another couple days to order the parts and then he tested it to make sure I would not have any more problems. Got the perfect part the first time. It would have saved me money to seek professional help first instead of using my own knowledge. Next time I will take it in first. Works from his house but don't let that fool you. Still very professional and well worth it.
Response from MICROCENTER OCEANSIDE
"A difficult call on diagnosis, as user had done a very through job of replacing parts .. It turned out it was his i7 CPU which he had purchased as a bare chip (meaning no Intel Warranty) had he purchased a retail boxed CPU it would have been under Intel Warranty While his fee of 400 sounds high, it was about 320.00 for the new CPU. Had my diagnosis been wrong, I would have owned a CPU I did not need. I also checked with Intel (so far as sending a photo of the CPU) to ensure the presence or lack of warranty as it could have saved him a little more than 300.00"
Karen H.
Jun 2013
Microcenter Oceanside were fine. There were some issues that he had to come back about, but he was very good and prompt about that and didn't charge me for that. He's an older guy but he seemed to be very technically knowledgeable. That's, apparently, what I needed, a new hard drive. Whatever the glitch was, he came and fixed that, as well and at no extra charge. It turned out that it needed to be registered. He thought he had done that but, apparently, it didn't take. So he did that, also. He was able to do that remotely. I've had to call him about a couple of questions that weren't his issue, they were connected with the hard drive. I had to re-install some things. If my calls goes to voice mail, he's very prompt in calling back. I've had a couple of questions and he's able to answer them. He's a sole operator. He doesn't have anybody working for him. He's a little "folksy" around the edges, but that's okay.
Response from MICROCENTER OCEANSIDE
"As always a satisfied customer.. She found me via Angies List and seems satisfied that I performed work at a fair charge and did a good job. Of course that is all anybody wants these days, however all too often we find the repair services charging so much for service we buy replacement items rather than fix things. As always I am happry to fox something of that is what is wanted."
Nancy B.
Feb 2013
He was very professional. He is just very knowledgeable. It is not like he hands it off to other people. I pretty much stood there while he did the work and saw what he did and everything. I really appreciated his effort and he did a great job.
Donald K.
Jun 2012
My parents computer was locked up and would not connect to the internet. Since they have absolutely no computer knowledge and all of the basic trouble shooting and rebooting that could be done over the phone with them was done by a couple of family members with no results, they decided to take it in for repair. Frank fixed whatever had mysteriously locked up the computer . He also ran diagnostics and took the time to discuss the problem with the family over the phone to tell them what had been done and he did this at a very reasonable cost. His honesty is very much appreciated.
Response from MICROCENTER OCEANSIDE
"Here was a case of an older couple with no family in the area who have a computer savy son too far away to help. Ha called me due to being close to hs parents and after a hne "interview" elected to try my services. His review (and my price) reflects compassion for an elderly couple living on a fixed income and the amount of work I had to do. Chalk up another satisfied customer."
NATHALIE D.
Dec 2009
I needed my 2 computers serviced- he gave me some advice over the phone and then sent a guy out that afternoon. Very happy with my service guy and the company. I can't give you details - my laptop and desktop were not working - he fixed them. All's right with the world again :-) The price was reasonable ($100) - I don't have a comparison - but it seemed fair to me, especially to have them come to me and on the day I called - how great is that? They did have to take the desktop CPU in - and that repair was an additional $180 and took several days - but I am happy about it all. It's working great now and I don't have to buy a new one did I say I was happy?
Dave L.
Oct 2007
We had a problem with one of our computers and called them to see if they could fix it. The person who answered the telephone was very informative, so we decided to use them and found their service to be spot-on. I felt they were honest and I enjoyed their helpful attitude. I would recommend them to anyone interested in getting computer work done.
Response from MICROCENTER OCEANSIDE
"Once again we have a documented case of a "mechanic" who knows their stuff and places a fair price on it. Often I am asked my price per hour ... I usually ask why that matters and am often told that te customer is concerned about price. Cost per hour doesn't mean a thing as a correctly priced service hour is based on work able to be typically performed in an hour as well as depth and breadth of knowledge used for diagnosis & repair. As for me I have been professionally employed (or self employed) in technical soft and hardware computer service and support since the early 1990's."
THOMAS E.
Sep 2007
It's a one owner operation, his name is Frank Roche, and he's a really nice guy. When I bought the computer he gave me the instructions and told me he would back me up if I had problems, so whenever something happens we sit on the telephone with him and we fix it. He doesn't charge me for this service, he charged me 689 for the computer.
Response from MICROCENTER OCEANSIDE
"It's a shame it requires an "Angies List" to verify service providers. Time was when you used a service provider no integrity checks were needed and a persons word was their bond. My customers (even the non Angies List ones) all refer me to friends and family alike, kust like the mechanic you found that isn't a crook AND knows their stuff!"
Licensing
State Contractor License Requirements
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FAQ
MICROCENTER OCEANSIDE is currently rated 5.0 overall out of 5.
MICROCENTER OCEANSIDE accepts the following forms of payment: CreditCard
No, MICROCENTER OCEANSIDE does not offer free project estimates.
No, MICROCENTER OCEANSIDE does not offer eco-friendly accreditations.
No, MICROCENTER OCEANSIDE does not offer a senior discount.
Yes, MICROCENTER OCEANSIDE offers emergency services.
No, MICROCENTER OCEANSIDE does not offer warranties.