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Handyman Matters Of Oakland
Founded 2005 • With Angi since April 2006
Business Details
Phone Number
Address
4100 Redwood Rd Ste 191
Oakland, CA 94619
Description
Remodels and additions to small projects that need to get down around the home.
Verified Reviews
A few reviews for this pro...
MAURI W.
02/25/2016
Handyman Matters have come here because they are not too far from where I live. They are expensive. Theresa who is the person in charge has been very fair and I would give her good ratings. She was out here a week ago. I had her look at something, she took a look at it and said it didn't need to be addressed. Everything was okay and she was very straight forward about that. Handyman Matters Of Oakland is very good company. They are fair and honest. She is really close by and there was no charge. I don't know for other people, there might be a charge if she goes a long distance. I would use her again in future. She's pretty honest.
Description of Work
There was a drainage pipe that I thought might have to be removed. She came and looked at it because it is no longer functioning and it is connected to the garage. She said to leave it alone, it is not necessary.
Category
plumbing
ANGIE E.
08/23/2015
My biggest issue is that they overcharged me for something I could've had done for under $300. They unfairly billed me $543 which would've been reasonable if they had to replace the drywall. But the job was a simple patch. Theresa gave me a worst case estimate over the phone of the total cost without actually coming out to see the job. She assured me that the worker, Michael (a supposed drywall expert) would be able to do the work for less than the quote if it is was the job warranted. Michael was a very nice guy and arrived on time, but he took a lot of time to do a very simple job when they are billing me $80/hour. And the quality of his work was average at best. You can still see where the patch was done. I called Theresa assuming that she would keep her word that the job would cost less if it was warranted, and she never returned my call. My advice to you is insist that someone come out in person to see the job that is required and give you a final cost. Do NOT let Theresa give you a quote over the phone.
Description of Work
Patchwork on the ceiling of a 2 x 2 foot area where the plaster was coming down from the ceiling. Michael put a "mud" patch over the area, re-textured, and then painted.
Category
drywall, handyman service
Lisa C.
07/02/2015
Ron W.
06/10/2015
They purchased the material, and then came by to install it themselves. They've come out to help me numerous times, and they always do a great job. I have nothing but good things to say about their work, and I look forward to their visit tomorrow. Theresa and her staff are great, and I would recommend them to anyone. She even comes out herself to do estimates!
Description of Work
They installed a fence posts for me.
Category
fencing
Kathleen R.
06/04/2015
Awesome. Great workmanship and patience by the handyman Jake - dealing with two young dogs who wanted to investigate and 'help' plus a problematic installation - all with humor and professionalism.
Description of Work
Installed a dog door in an exterior wall - an old house in Oakland so nothing was straightforward! Jake did a great job figuring out best way to make it work.
Category
handyman service
DEL A.
03/25/2015
A charming gentleman named James Morris came to our home and did a good job for us - very personable, professional, and thorough. He let us know his goal was to do a good job and he followed through on everything.. It was a small job; but, we were treated with the professionalism and courtesy that would be afforded a larger job. Would definitely be happy to work with him again or other workers at the company.
Description of Work
We had water damage in a small bathroom from a broken skylight. After the water damage was cleared up we contacted Handyman Matters to replace the drywall
Category
drywall, handyman service
Roxie M.
02/18/2015
They were prompt and on time, they arrived fully equipped, and they did good work. Furthermore, I didn't have to supervise them, and they did an excellent job of cleaning up after themselves.
Description of Work
They patched some drywall, and they installed a new plug as well as some new ductwork for a clothes dryer.
Category
drywall, electrician
MAURI W.
12/10/2014
They were wonderful! They're honest, polite and clean.
Description of Work
They repaired some drywall, installed sheet, laminate flooring, repaired framing, removed debris and much more. They also repaired and secured a window after a break in.
Category
drywall, flooring contractor, handyman service, replacement windows
Pamela C.
12/05/2014
The entire process went very well. The owner was generally responsive to my inquiries and the only reason I gave them a B was that there was a couple of times during the job when it took more than a day to get back to me (and I imagine it was because they were busy). However, this was not a problem for me. Theresa came out promptly and gave me an estimate. The person who did the work was on time, was friendly and professional, and did an outstanding job. I had 2 areas of drywall that needed patches and 3 larger areas where the drywall had cracked or had caved in from poor installation and/or water damage. I mentioned my concern about the amount of dust that would be created during sanding but was assured sanding would be minimal. The drywall person did such a good job applying the mud that there was almost no sanding required. Also he put down plastic sheeting in the area to protect my furnishings. Overall, I was very very pleased. My walls look like new and I would gladly do business with them again.
Description of Work
Repaired drywall in 5 damaged areas in my home
Category
drywall, handyman service
Daniel G.
08/12/2014
It went horrible. I wasted a lot of time and nothing was done.
Description of Work
First she didn't show up because supposedly she got a flat tire. The next day she showed up at 8:30am when I asked for 8:45am. This was on a Friday morning. She said she was going out of town and if it were ok to get me the estimate by Tuesday. I said sure that would be fine. She never sent the estimate. I sent a follow up email on Wednesday. No response. Good help is hard to find.
Category
concrete repair, fencing, handyman service, interior painters, doors
Jonathan S.
07/28/2014
. I had scheduled an appointment with Theresa to obtain an estimate on 7/23/14 at 7pm. I also had left work early just to meet her. After not hearing from her by 730pm, I decided to call and find out what was going on. I only got an answering machine, so I left a message asking for them to call me back. It's 7/27/14 and so far nobody has called me back. I don't know what happened, but I consider this really bad business for doing a no show and never giving me a call to explain what happened.
Description of Work
Nothing, since they never showed up for the appointment we scheduled to give me an estimate.
Category
handyman service
Ludi S.
06/23/2014
Gail G.
06/02/2014
I've used Handyman Matters for several projects over the last few years. This time I had them install 2 skylights in my living room. They picked up the skylights I ordered from the lumer company & store them until we could arrange an installation date (so I didn't have to wrestle with picking them up!) installation appointment was at 10 AM. At 955 Michael called me from our driveway. He moved furniture and carefully covered the floor & surrounding items so no dust got into the rest of the house. Jacob arrived with the skylights & by the end of the 2nd day they were installed & the dry wall was nearly completed. Michael came two days later to finish dry wall & painted the entire ceiling so there would be no mismatching of paint. I was very pleased with the whole process.
Description of Work
On time & professional results
Category
drywall, handyman service, interior painters
MAURI W.
03/20/2014
I have not heard from them. I was a little disappointed. I called them a couple of times to do a job. They came out here before, but for some reason they would not respond. I tried calling the manager to find out if I did something that they did not like just to keep in touch with them to find out if I could make amends for it, but they never called me back. For previous jobs, they did come out to give me a bid, and they were very good at what they did. Based on my last experience with them, I think they did very good work. I was very happy with what they did. They were on time.
Description of Work
I used the services of Handyman Matters Of Oakland.
Category
handyman service
Roxie M.
03/11/2014
I had a great experience with them. They were great. They came out on time. They were very prompt. They got to work right away. They came and looked at the job, brought the material that they needed and performed the work in a timely manner and reviewed what they had done with me. They were very courteous. They were very clear about what they were doing and they explained every step in detail what they were doing. I was very happy. I would absolutely use them again, in fact, I am going to use them in a couple of weeks.
Description of Work
I used the services of Handyman Matters Of Oakland. They put in new electrical sockets for the electric dryer and a faucet and one other thing with my dryer.
Category
handyman service
melissa H.
09/08/2013
Both my calls regarding services were never returned. I don't understand why individuals in this type of home services business do not understand they might be great at what they do, but they are first and foremost running a business. Not returning calls even if they are busy to just say they can't accept new business is highly unprofessional and makes me think they might not be reliable. I had my own business (not this type of business) for 20 years and one reason I was successful is I did not blow off potential new customers.
Description of Work
Nothing as both my calls regarding his services was never returned.
Category
handyman service
RIMA K.
03/25/2013
See above. I hate dealing with companies that do not have live people answering the phones during office hours. I realize that lines may become tied up, people need to use the bathroom, etc., but to get a recording again and again and again over time is super frustrating. If a crew is going to be late, they need to let their boss know, and someone (the crew or the boss) MUST call the customer/client to let him/her know. That's what cell phones are for. Especially because I'd let them know in advance that I'd have to be leaving the house for a while and wanted to be sure to talk to the crew before I left. No drinking alcohol on the job. Maybe I was wrong about this, but if I wasn't, it should stop. Using a customer's toilet is something that should be discussed in advance. I'm not unwilling to do it (we're all only human, after all), but generally no one working outside the house ever asks.
Description of Work
I needed to have a gate to close off one end of my driveway to keep deer out of my backyard garden. I was in a hurry, because my fruit trees were in bloom, and in past years, I had lost at least half of my fruit crop to the deer that ate the flowers and the setting fruit. Because my driveway is very narrow, it needed to be one piece that could be swung into the backyard, so I could drive my car in and out of my garage. After I e-mailed, Teresa Mitchell set up an appointment to see the location and get more information. She arrived punctually, was very pleasant and professional, and said they could do the job within about a week. After not hearing from her when she said she'd respond, I e-mailed, then called the office and kept getting a recording. When I finally got a human being, she explained that Teresa had come home from a weekend conference ill and she didn't know when she'd be in. I explained the urgency of my situation, and she promised to get back to me soon. Teresa did e-mail the next day, but all she gave me was the figures for labor and materials (which I thought were a bit high, but I didn't have time to shop around), no description of any kind. I e-mailed back, and got a more complete definition, with more detail as I requested it. When I didn't want redwood treated with chemicals, she was happy to use redwood that was not. We set up Friday, March 8, at 10:30 for her crew to start work. I had a medical appointment and needed to leave the house by 10:45, and no crew arrived had arrived, and no one called to let me know when they would arrive. When I tried to call the office, all I got was a recording. I went to my appointment and called the office from there, but still just got a recording. When I got home around 12:30 or 1, two men were busy working on the gate. They were friendly and pleasant. They finished building the gate around 5. One of them put trash in my compost (green) bin by mistake, but apologized and removed it promptly. One of the men asked to use my toilet at the end of the day, which made me somewhat uncomfortable (normally, I don't allow anyone I don't know into my home -- I'm an elderly woman who lives alone). When he did, I thought I smelled alcohol on his breath. It didn't seem to affect the quality of his work, but I don't think it's a good idea, as a general rule, for anyone working with drills, saws, etc., to drink alcohol. I'm quite pleased with the gate, although there were a few issues that I hadn't anticipated (keeping it open, and only being able to open it from one side), but I never brought these up, so it's not the contractor's responsibility, but mine. So far, no deer, which is all I care about. I think the work itself was done nicely (and efficiently); there are just a few "don'ts" (described below) that I think this company needs to address.
Category
handyman service
Stephen D.
02/06/2013
Installation was difficult, since it was a basement and the workmen had to work around various pipes, wires, etc that normally run thru a basement. They did a great job, patiently solving each problem at they dealt with it. I was impressed by their attention to detail and the fact that they treated the work as if they were doing it in their own home. They left the work area clean each night and were a joy to deal with. I was impressed by the competence of the owner (who came up with a firm price for the job in a few days and then scheduled the work to begin only a week later) and by the competence and positive attitude of the workers.
Description of Work
Installed drywall/insulation in a basement space, including the ceiling. Framed and installed a door, so the space could be separate from the rest of the basement. The drywall was mudded so that it could be painted later.
Category
drywall, handyman service
Chris G.
12/28/2012
I had a technician from this company come out and look at my deck which was in need of repairs. He was a really good guy and took the time to climb down underneath the structure and really show me what needed to be done. The visit was overall a very good experience. He assured me that his boss or someone from the company would get back to me with an estimate within a few days. I left several voicemails but never received any sort of estimate or notification that they could not or would not do the work. The follow-through just didn't happen.
Description of Work
Inspection of deck damage for estimate of repairs.
Category
handyman service
MAURI W.
12/12/2012
They always check back after the work is finished to make sure you are happy and everything is satisfied. They are really good people and did fine work. Theresa is wonderful, honest, and overall a good person.
Description of Work
They fixed my garage and installed a new drain and pulled back some weeds against the side of the structure. The drain that was installed was with all new piping.
Category
handyman service
Gwen F.
11/11/2012
I've used HM Oakland several times before. As always, Jacob was on time, friendly, and professional. He listened to my description, looked at the water heater, then gave me suggestions on how to solve the problem without it costing me an arm and a leg.
Description of Work
I've used HM Oakland several times before. The water heater was leaking slowly from the faucet that releases water. The craftsman (Jacob) drained the heater, and replaced the valve in about an hour.
Category
handyman service
Gail G.
08/03/2012
The work was done by two separate crews. The foundation work got done in two days: one to clear out the broken foundation, build forms, pour concrete. Later the forms were removed. The crew was great, friendly, on time, the work looks really solid. The dry wall took longer because Michael is a perfectionist and put several layers of mud/texturizing on the wall so it matches the original texture. He scraped out the old damaged drywall, repaired the holes and cracks, mudded it, textured. He had to do it over three sessions. I'm very happy with the way both projects turned out. Theresa (the local owner) is prompt to return phone calls and her estimates were right on target.
Description of Work
I requested several projects this time. First of all, we had a small chunk (3 ft x 2 ft) piece of foundation crack and fall off, leaving our crawl space open to critters. Secondly, since we live on a steep hill in earthquake country, there were some cracks in dry wall/old water damage that needed repair.
Category
concrete repair, drywall, handyman service
Jeanette Z.
03/15/2012
Arrival on time. (prior to that I was told the man could most likely take care of all my needs). Very pleasant worker who seemed to know the best solution for each task. Had to go get supplies and finished all that afternoon. I was very pleased.
Description of Work
Had lots of little things to cover. Needed tile stairs' edge glued back on, needed filler around base of bathtub, needed hooks attached in closet. Needed repair/installation of towel bar.
Category
handyman service
Eugenia L.
11/15/2011
They came 3 times to do various things for me. It was all sort of related to one thing. I’m probably not going to call them back. I think they were very friendly and very nice but there were some discrepancies with the bill which was taken care off. The work they did was fine but I think it probably didn’t need to take as long as it did. They actually had to redo something and they did come back and do it at no charge; so that was another good thing.
Description of Work
I used Handyman Matters of Oakland probably in April or May for some handyman work. They did various things; they fixed some dripping faucets, they cleaned up my gutters on the roof and replaced a couple of skylight that I had and they also did a gate repair.
Category
electrician, gutter repair, handyman service, plumbing
Gwen F.
10/23/2011
I called and left a message, and my call was returned promptly. When I said that I was having a problem with my toilet, Penny (?) said that they don't do larger plumbing jobs themselves, but gave me the name of a plumber nearby that she said they worked with often. The repairman was on time, and was very friendly and professional. He first looked at the jobs I had identified and then he worked quickly to make repairs (about an hour). With the shower, he explained that the faucet valve is probably aging, so it partially closes off the hot water after a short time. He made the very sensible suggestion that I just turn the hot water on more when it starts to cool off, rather than making me think it was a plumbing crisis. I thought the price was very fair.
Description of Work
- repaired two outside faucets that were leaking. He tightened the valves so that they stopped dripping. - Checked the shower because the water becomes lukewarm after about 3 minutes.
Category
handyman service
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Service Categories
General Remodeling
Licensing
Bonded
Insured
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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Warranties
Ask for Details
Services Offered
Baths, carpentry, concrete & masonry, doors, drywall, electrical, lighting, fencing, flooring, painting, plumbing, remodel, additions, lawn irrigation, roofing & senior safety
Services Not Offered
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Frequently Asked Questions & Answers about Handyman Matters Of Oakland
How is Handyman Matters Of Oakland overall rated?
Handyman Matters Of Oakland is currently rated 4.4 overall out of 5.
What days are Handyman Matters Of Oakland open?
Handyman Matters Of Oakland is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
What payment options does Handyman Matters Of Oakland provide
Handyman Matters Of Oakland accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Does Handyman Matters Of Oakland offer free estimates?
Yes, Handyman Matters Of Oakland offers free project estimates.
Does Handyman Matters Of Oakland offer eco-friendly accreditations?
Yes, Handyman Matters Of Oakland offers eco-friendly accreditations.
Does Handyman Matters Of Oakland offer a senior discount?
No, Handyman Matters Of Oakland does not offer a senior discount.
Are warranties offered by Handyman Matters Of Oakland?
No, Handyman Matters Of Oakland does not offer warranties.
What services does Handyman Matters Of Oakland offer?
Handyman Matters Of Oakland offers the following services: Baths, carpentry, concrete & masonry, doors, drywall, electrical, lighting, fencing, flooring, painting, plumbing, remodel, additions, lawn irrigation, roofing & senior safety