FixEm Appliance Repair

We had a poor experience with FixEm Appliance Repair ([*** Link removed ***] The technician arrived to check out the F01 error code on our Maytag stacked dryer. The quote sheet priced a service call at $90 for a standalone unit and $140 for a stacked one. The tech took a picture of the bar code and reported that the replacement part was no longer manufactured, which meant we had to get new unit. We decided to call Naqib Sadaat at Safest Appliance Repair (925.577.3676). For $200, he got the failed part to work, saying the fix might last weeks or years, and that he could find a replacement if needed (without charging more labor to install). We called the FixEm office to request they reduce the service call to $90 because their tech didn't do anything other than take a picture of the bar code. They refused.

Ethan did a fantastic job of taking apart the stove and replacing the ceramic top. It was rather complicated but done quickly and efficiently. These people know exactly what they are doing

Nathan was super knowledgable. Exceeded expectations

We had Nathan and Peter come diagnose a grinding sound our Samsung dryer was making. They were professional and knowledgeable from the start. They even had the parts to fix it on the spot, so no more waiting! I highly recommend FixEm! A+++

Great. Gabriel was very thorough and cares a lot about his work.

It went extremely well. Moshe returned my phone call within 10 minutes of me leaving him a message about my request for a repair. The repair was very simple and Moshe gave me instructions over the phone on how to do the work myself. He could have come out and performed the service repair himself and collected a diagnostic fee but instead he gave me the option to get the repair done ASAP at no cost. I really appreciate the customer service of Fixem Appliance Repair.

I couldn't be happier. The response was very fast and the repair technician came within that day. Don't know if I got lucky but same day service is always welcomed. Repair was great and fixed it with no issues and it's been a week. They followed up with a courtesy call which I appreciated.

Perfectly. Jose had researched the problem before arriving, diagnosed the problem very quickly, ordered the parts and installed the day they arrived. Very professional and a pleasure to work with.

Both appliances broke at about the same time. FixEm showed up on time and fixed both the icemaker and oven. They had to order parts for both but it didn't take long to get them and they came back right away. Highly recommended!

Taken care of fast. Took time to explain everything.Stove

My fridge has a lot of problems, and I’ll have to get a new one, but for now it’s running, which gives me some time, so I was happy with the service.

The repair process went smoothly. FixEm was able to do a temporary repair so refrigerator was operable until the new parts arrived 7 days later. Arrived on Labor Day to install Evaporator Cover, Defrost Sensor, Leak repair kit, and door flipper. A preventive maintenance plan was put in place to reduce the chance of repeat part failure. The two appointment labor cost was $285.00. FixEm's integrity was excellent. It is definitely added to my call list for future appliance repair or preventive maitenance.

Terrific ! Nate did a thorough job and was very reasonable ! I'll call them the next time I have a problem.

Arrived on time. Great communication. Good prices. Expected to have to wait for parts to arrive but they were able to complete the job the same day!

Unfortunately the brand an model of my range are no longer made but repairman did everything hey could to find parts will no success. I give them high grades responsiveness, effort and advice. I would definitely higher again. Thanks JH

It went very well. The gentleman who came to fix machine was very informative. Would definitely use again.

It went very well. The gentleman who came to fix machine was very informative. Would definitely use again.

All went well . Found that the belt had broken. They didn’t have the belt part but returned that afternoon with the part and took care of the job. Also cleaned the vent and lint/dust. I had an issue with my fridge door not closing properly and they were able to figure out the issue. Total pros. Really nice guys. Will definitely contact again.

repaired front load washing machine that was leaking water. Asked if I wanted to keep part I said no and he took it with him. Left wash area as he found it. clean

Very well. Nathan explained the approach and was able to diagnose the problem very quickly. He had the replacement motherboard in his truck and installed it without any problems. He showed me the price before he opened the box and estimated labor charges. The only real issue was the labor charge which was $180 for the roughly 30-45 minutes he was here. Pretty steep in my opinion but the fridge was fixed in short order so overall I am happy. I did consider purchasing a new replacement fridge but this was the first service in 14 years so I expect a few more good years of service. Nathan suggested repair rather than replace given no other prior issues even considering its age. Also, we wanted to keep the custom wood panels on the fridge. A replacement fridge most likely would entail replacement wood panels. Big bucks. Happy with the final outcome.

Cooktop repair was just a reset, and there was no charge for that. Oven door hinges needed to be replaced and that was done quickly and efficiently by Nathan. Microwave turned out to be unfixable, and Nathan will return to install a new one for me. I would definitely recommend FixIEm Appliance Repair and use them again.

So professionally, promptly, competently and reasonably priced. I feel so much better having found this company

I may need a new frig, but I definitely have a new appliance repair service! Very responsive, knowledgable, thorough and patient. Best experience I've ever had with a home repair.

The service was perfect, knowledgeable, pleasant, on time,highly recommended.

They were absolutely awesome. A broken refrigerator that needed fixing. Nate came during the specified time. He showed me the burned out part and showed me on internet how much it would cost to place the part. After giving me the total (including labor), we discussed repair versus buying a new refrigerator. I decided to have the part replaced, however, he needed to order the part and it would take several days to come in. In the mean time, he put in a temporary part so that I could still use my refrigerator. I would definitely call them again if I needed something else fixed.