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Ship a Car Direct

Founded 2008 • With Angi since January 2012

3.8

(18) Verified Reviews

Auto Transportation

Description

Home of the Auto Shipping Industry's ONLY "Damage Free Guarantee" When we opened our doors back in 2008 under the name 'Honesty First Auto Transport' we had no idea that we were about to open the floodgates. Customers like you, hungry for an honest, friendly and fair priced Car Shipping Service began to flock to our doors. As you'll see, from our great BBB rating and 5 Star Auto Transport Reviews, we have quickly grown to become the Customers #1 Choice Car Carrier Service. In 2011 it was decided by vote that we had out grown our original 'home-spun' name and that we needed a name that was closer to the point of what keeps customers like you so happy: shipping a car SAFELY and DIRECTLY. We never have and never will use the Terminal to Terminal process of moving vehicles. All of our Car Transports go on one Car Carrier. We pick up right from you and deliver right back to you. Without a scratch....

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Verified Reviews

A few reviews for this pro...
5.0

08/02/2017

I'm about to use them as the broker for the 4th time. I've never had a problem (other than a *carrier* who flaked out), and was amazed at all the negative reviews here. This company has policies that may be unique in the industry: 1. They don't take a deposit until they've found a carrier. 2. You can research the carrier and request another, if you don't like the reviews. 3. In the unlikely event ...

Description of Work
Shipping from CA to IN

Category car transport

1.0

03/14/2017

I'll cut to the chase to save you from reading my rant: DO NOT USE THESE GUYS! This process has been a nightmare. If you wan't to roll the dice; take your chances, but I would highly recommend avoiding these guys at all cost. They will seem perfect up until the point you pay them. Once they get their money, you will not hear from them again. I had my vehicle shipped across the country using Ship a...

Description of Work
Transport vehicle from Maryland to California

Category car transport

Service Provider Response

We are using the same response for all of the reviews that were copied and pasted to different sites. We apologize for the experience you have had and have since refunded your fee towards your damage claim. Since filing the claim with us on 3/13/17 at 7:21pm EST you went ahead and posted reviews on every site you could find without giving us 24 hours to look into and respond to your claim. We have...
1.0

12/20/2016

I, on the other hand, even though I booked 3 weeks before I needed the car shipped from Long Island to California-did not receive even one bid. We spoke with David every few days and sometimes a couple of times a day asking repeatedly for updates. Asking where else we could bring the car and have it picked up and each time we stated other areas we would drive to connect with a carrier-David never ...

Description of Work
I contracted with Ship a Car Direct through a friend's recommendation who used David 2x at Ship a Car Direct and was satisfied both times.

Category car transport

1.0

03/07/2016

Not timely at all. Got an estimate quickly but when it came to the actual pickup I got nothing but "we are working on arranging with a carrier". Finally after 4 days of this I had had enough. Called another carrier and had pickup arranged within two hours. Relocating with an aggressive timeline is stressful enough without having to play games with a car company.

Description of Work
Car transport - NJ to CO.

Category car transport

1.0

01/11/2016

it was a nightmare. Once they had my money, I couldn't get a straight answer from the representative Angela. When I tried to get an appointment, I had to go through hoops. It was horrible. Then they didn't show up when the said they would. They gave me a different date but I didn't want it. They very uncoordinated and treated me shabbily. I tried to speak to a manager but was told there wasn't one...

Description of Work
transport from LA to Alabama

Category car transport

Service Provider Response

[Member Name Removed], Please accept our sincere apologies for your troubles.. We did refund your deposit of $225 when you requested to cancel your order because the carrier that was supposed to pick up your car kept encountering delays on the day of the pickup - and had to push the pickup date out to the next day which didn't work with your schedule. We are also sorry that we didn't have a manage...

    Services Offered

    Auto Transportation

    Services Not Offered

    Towing

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, Discover, American Express, PayPal
    Senior Discount
    No
    Warranties
    Yes