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Mold Masters Inc

Founded 2000 • With Angi since July 2009

4.7

(82) Verified Reviews

Description

Providing our clients with the best mold and water damage solutions for 15 years! READ OUR REVIEWS! Visit our website at www.moldmastersinc.com for more info on us! We are a long-time local FAMILY-OWNED certified mold and water damage company offering common sense solutions to mold and water damage problems. Special discounts and pricing for Angie's List members - We will match any competitor's lowest price to earn your business! We are an IICRC Certified Firm, EPA Lead Safe Certified Firm, and AAA Rated with the Better Business Bureau. We are California State Licensed, Bonded and Fully Insured Contractors. Lic #894664...

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Verified Reviews

A few reviews for this pro…

5.0

02/05/2019

I am a year late with this review. Mold Masters did a good job. They were thorough in their analysis of the problem and attentive in the follow through for both the remediation and rebuild work. I asked a lot of questions for which they were very patient.

DESCRIPTION OF WORK
Provided mold abatement and reconstruction services

CATEGORY mold removal

1.0

11/07/2018

Mold Masters took several air samples. They provided us with a detailed report that indicated very high levels of mold in one particular space, although there was no visual evidence that said mold existed. Mold Masters, naturally, was happy to remediate the mold for a substantial fee. We immediately called a mold remediation specialist to address the issue. This licensed contractor, who has dozens...

DESCRIPTION OF WORK
Mold Testing

CATEGORY mold removal

SERVICE PROVIDER RESPONSE

Although we appreciate this users review, we feel a modicum of clarity is on order here. To avoid misinformation, we feel it important to clarify the mold inspection process including expectations vs. limitations. A mold inspection and any tests performed are considered a "point in time" event. Air Testing is essentially a "snapshot" of what is happening at the exact time the tests are taken, As s...
5.0

04/04/2018

They were very helpful and explained everything since I had never had to go through this before. Don't know how their prices compared to others but they were highly recommended by the Apartment Association of LA.

DESCRIPTION OF WORK
Mold Remediation

CATEGORY mold removal

SERVICE PROVIDER RESPONSE

Thank you for your positive feedback. We appreciate your business.
5.0

12/19/2017

So far we are satisfied with their services and we plan to continue to use their services.

DESCRIPTION OF WORK
My family owns several apartment units and we have utilized services of Mold Masters for about five years. Recently one of our tenants alerted us to an ongoing mold issue and a strange odor under their unit. We care about the health of our tenant very much, so We contacted Mold Masters to perform a mold investigation. I spoke to their senior manager Austin Reid and they immediately sent out a very knowledgeable mold inspector to take samples and do a full investigation. Although we had dealt with this company before, they still explained the steps and process of the inspection to us patiently and put our tenant at ease. They discovered a rather aggressive sewer pipe leak that was affecting the crawl space and creating mold in the unit. They took air samples, sent them to the lab and gave us a thorough report with their findings and recommendations. The report was not alarmist, but rather informative. The technicians were very nice and professional, which is something that is very rare with any contractors these days. They even went so far as to recommend one of their plumbers to help fix the issue under the unit, which we greatly appreciated. We then hired them to also remove the mold problem and they dried out the structure with fans and dehumidifiers. They worked with us to help get our tenant relocated during this hectic process, and were able to finish the job when they said they would. Overall, everything went well and communication was great.

CATEGORY mold removal

SERVICE PROVIDER RESPONSE

Thank you for your review. We appreciate your business and your feedback
2.0

11/17/2017

Mold remediation of the small entrance way closet was marginally satisfactory. It took two men two days to complete the task. They left an extremely noisy HVAC air cleaner in the closet for three days following remediation. One worker wore a HAZMAT suit while in the closet, removing drywall. His assistant wore neither a mask, nor gloves, nor other protective clothing. At no point did either worker...

DESCRIPTION OF WORK
Needed mold remediation of a small entrance way closet; also, exploratory cutouts from living room and bedroom ceilings from areas where water marks showed water damage from a previously leaking ceiling, to determine any mold intrusion into either ceilings or adjacent drywall.

CATEGORY mold removal

SERVICE PROVIDER RESPONSE

We thank this client for his candid feedback and we are truly sorry he was dissatisfied with our services. As a result, we have provided this client with a full refund. . We make every attempt to ensure 100% satisfaction on every project. In light of this, we encourage other members to see our dozens of many other glowing reviews when making a hiring decision.

Services Offered

Indoor Air Testing, Water & Smoke Damage Reconstruction, Mold Remediation,

Services Not Offered

Air Duct Cleaning Asbestos Removal

General Information
Free Estimates
Ask for Details
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Yes