Clean Up Service

house cleaner

About us

Clean Up Service has a single mission; complete customer satisfaction. We want to be the dominant cleaning company in our market. We offer fast and reliable service and take pride in the work we do.

Business highlights

42 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
7%
3
3%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.5
Showing 26-50 of 102 reviews

Marquis T.
09/2016
5.0
I really enjoyed working with the owner of the company. She is very welcoming and professional. She met me at my place and gave me an estimate. Her and her team was out two days later and did an amazing job. Now I'm a new client and I'm very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sal B.
07/2016
3.5
They came over within 24 hours for a quote, scheduled and completed the job in less than 1 week.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$360

john n.
01/2016
5.0
great people and very hard workers. Thank very much see you in two weeks. This company is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Charlotte K.
10/2015
1.5
I was told they would need to charge more money on the initial visit because they wanted to clean my house top to bottom, then my regular service would maintain this level of clean. Imagine my surprise when I got home and found this not done. Dirt on hanging pictures, door jams, all shelving was left untouched. What a rip off. !!!

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
3.0

$180

GEORGE O.
06/2015
2.5
Poor work on floors.

Rating CategoryRating out of 5
quality
2.5
value
1.5
responsiveness
2.5


samantha B.
06/2015
2.0
The ladies that came to do the cleaning were very friendly, as was Veronica when originally talking with her. We hired her for house cleaning and for our office cleaning. The issue is that the cleaning ladies were often late, especially as it came to doing our office building. I had to inquire multiple times when they would be there up to 45 mins after they were late. Her rates are based on time, but she attempted to charge for the full time even though her cleaners were late. I asked her if the rate would reflect the decrease in time and she said yes, but then the invoice came and it was for the full rate. Often at the house they would be there for only approx 2 hours (9-11) but I always got charged the full rate. The first time they cleaned it looked amazing, but went downhill from there, as many other cleaning services do. I told Veronica the first day we met that it is important to me it be deep cleaning every time, but that is not what we received. Any time I had to tell her something was undone, she argued that it was but that they would redo it. I had picture proof and she just said "well, the customer is always right" in derogatory way. Another time, she argued that it was done, but that my children used it. It was not done as if it was the dishes that were in the sink before they got there wouldn't have been there. You must walk around and check their work every time they do it prior to them leaving. I understand you want to be satisfied prior to paying, but if the ladies have pride and confidence in their work and do a deep cleaning every time, that shouldn't be necessary. I do not recommend this business.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
2.0


Dmitri C.
04/2015
5.0
Very thoughrow detail oriented team of professionals. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francis P.
01/2015
5.0
I believe they are very personable and more into your needs rather than doing a basic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

AL W.
09/2014
2.0
It pains me to have to leave a review like this, but it's for the greater good. Over the 3 months the worked in my home, their cleaning did not improve. In fact, it got worse. There were mistakes, oversights, and just plain inadequate cleaning. They once put a clean sheet over a dirty one. Once, they didn't even MAKE the bed. They wouldn't use the stainless steel cleaner I provided for my high-end appliances unless I was there to remind them. They forgot to empty out at lease 1 trash can each time they visited. There was a different crew each time, which was part of the problem.

Rating CategoryRating out of 5
quality
2.0
value
1.5
responsiveness
2.0


Nishan P.
07/2014
5.0
They were prompt and did an excellent job cleaning.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Harlene J.
07/2014
5.0
Veronica was very accommodating in getting out for an estimate and then in scheduling the work The gals were super pleasant and very professional. Place just sparkles. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Claudia N.
05/2014
5.0
very profesional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy A.
04/2014
5.0
They were very thorough and seemed happy to be doing it. They were singing and having a good time but working very hard at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Rita M.
02/2014
5.0
Friendly and kind and very good didn't miss a spot and did some things I thought were impossible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan M.
01/2014
5.0
Very professional and organized

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie E.
12/2013
4.5
Have tried many services and this has been by far the very best. Walls, ceilings, baseboards, everything was very clean. Veronica and her staff are a pleasure to work with. I can't wait for them to come back! So glad I found them!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$93

Nancy P.
11/2013
4.0
Veronica is such a pleasure to work with. My house looked wonderful when I got home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$175

jane g.
10/2013
5.0
The staff did such a great job I hired them to clean weekly! Happy customer

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

molika s.
10/2013
4.0
My house has never been this clean! I appreciate them working around my schedule (work and dogs). Veronica and the team are a pleasure to deal with. And, Cleaning for a Reason is a great cause.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

molika s.
10/2013
4.0
I support their support of Cleaning for a Reason. Veronica is such a pleasure to deal with. My house has never been this clean. I appreciated that they worked around my schedule.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Carlos U.
07/2013
5.0
Very Happy

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5826 Pageantry Street PO Box 15261, Long Beach, CA 90808

http://www.cleanupservice.org

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
8:00 AM - 12:00 PM

Service Categories

house cleaner

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: 8:00 AM - 12:00 PM

Clean Up Service accepts the following forms of payment: CreditCard
Yes, Clean Up Service offers free project estimates.
No, Clean Up Service does not offer eco-friendly accreditations.
No, Clean Up Service does not offer a senior discount.
No, Clean Up Service does not offer emergency services.
Yes, Clean Up Service offers warranties.

Contact information

5826 Pageantry Street PO Box 15261, Long Beach, CA 90808

http://www.cleanupservice.org

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
8:00 AM - 12:00 PM