Everything went quickly from my initial phone call (TH 8-13-2020 Kris) to opening the broken manual roll-up door (Fri 8/14 Kris) to installing the new roll-up door with motor opener (Fri 8/21 Kris & Victor). Both Kris & Victor answered my questions and explained things well. Including - what work was required to open broken door, benefits of door with a motor opener, placement/location of motor in garage, how motor opener works (battery back-up, sensors) I am especially pleased with the molding that closes the gap between the door and the garage. The molding will help stop heavy rain from entering at the bottom and will keep dust & wind debris from entering at the top. The almond color of the door matches the garage trim perfectly (Kris suggestion). Victor cleaned up the area well. All this in spite of 100*F and high humidity for the area.