1 800 Got Junk

They were great. We had a lot of things and they worked to fit as much as they could into their truck. Very polite.

Super-guys were super friendly, showed up on time and did the work quickly

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Went extremely well.. the 3 individuals that came were very professional and courteous. They were great at cleaning up after themselves...... I will hire them again When I need some help getting rid of things.. AAA rating in my book.. !!!!

I was informed on my initial visit that the refrigerator and water softener were too bulky/heavy to remove. I subsequently cut the refrigerator in half and moved the water softener to the front of my house. The service providers returned the following week, and removed them from my house.

It was fine but it's probably a little bit pricey. They're reliable and you need to schedule an appointment. They showed up on time and they're very efficient about it. There's something about their performance that makes me want to use them again.

I got my stuff I needed to get rid of them. They were able to get some things so I was happy about that. They took everything that I had.

They are a little expensive as you pay per lb. But, they were quick and clean.

They were extremely professional and courteous. They took great care to make sure the job was done right and to our satisfaction. And it was done so quickly! We would definitely recommend them to others and will keep them in mind if we need their services in the future. Thanks again Ben and team!

The men arrived on time and were quick, neat, and thorough. I will hire them again in the future.

This went great. I bought the deal on Angie's list and scheduled the appointment soon thereafter. My wife was home and they guys that showed up were courteous and not at all scary which is a big deal. We mainly wanted just a few items removed and we were under the allowed 1 cubic yard of junk. It all went well and was still a good deal. Would definitely use them again with or without a deal.

The people were nice and polite but said they would not honor the coupon for what I wanted. I am pulling up some old dead lawn/turf to put down stone and needed the old turf hauled away. The coupon said they would take a long list of things including "yard waste" but when I called they said that would not include old turf. They also said this was supposed to be listed in the "Fine Print" section but Angie's List failed to list it (and other exclusions). Don't know if they are any good or not but I would call before buying anything from them - which is probably a good idea for most of these coupons as I see a lot of bait and switch on this list.

Everything went fine. It was reasonable. They were very helpful.

There's no perfect answer, but Angie's List needs to insure that all exclusions are up-to-date and included on its Website. With respect to the Website, I don't see a simple means for cancelling the order, but I'm not a frequent user of Angie's List.

We cleaned out our garage over the weekend and realized that there was no way to get the items to the dump easily (a few items like a steel rod were larger than the car was long). We also had several difficult to recycle things like old electronics. I remembered seeing an Angie's List Big Deal coupon for this company and went and bought it quickly. That afternoon I got an inbox response and that evening a call. We set up a time and the next day they came and took it all. They recycle the stuff that can be recycled so there is no worry that it will all end up in a dump. They even swept the area of the driveway where the stuff was and used a handcart so I didn't even have to move my cars off the driveway for them to get to the ites. It was fast, neat, and the right price. I will definitely use them again.

They were professional, on time and this was the second time I used them!

Overall the experience was painless. The appointment was easy and the pickup took only minutes. I'll definitely use them again.

I cannot say enough in praise of their service. This is the second time I have called them, and each time they have been exemplary! In this instance, I called them last week to set up an appointment for this Friday (9/14/12). They would have come sooner (last time they came with in 2 days), however, I needed some time to get things ready for them. They phoned the afternoon before to confirm the appointment, and remind me of the time window I had requested - and in fact I had to slide the window down because of a scheduling conflict, and they were extremely polite and helpful and got me a time that worked better for me. On the day of the appointment (my time slot was from 12:30 - 2:30), the men phoned from their truck at 12:00 to let me know they were on their way and when I could expect them. This is my second time using this company, and as I had the time previously, I walked them around my back yard and pointed out the different piles of junk we had mounded up for removal. The time I used them previously, the items I needed hauled away were more scattered and they were perfectly fine about going around and getting the items from where they were. This time we made piles as it was convenient for us, not because they required it. They gave me an estimate based on how much of the truck my junk would take up and after I approved the estimate they got to work rounding up and hauling out my stuff. Two of the pieces were a metal porch swing and a hammock frame (they had been purchased at Costco many years before) that I had originally earmarked to haul away the first time they came out. At that time, the gentleman told me that they certainly COULD take it for me, but that it really took up a big volume and it would be relatively expensive for what the pieces actually were. He said that it would make more sense for me to pull it apart to some extent so that it was collapsed into sections that took up what was the actual volume of the pieces. (A great financial savings as they would have taken up a whole truck on their own the way they were previously - for the effort of pulling out a dozen or so bolts I saved about $200 on their advice!!!) Especially since I knew I would be having them come a second time it would have been stupid to not take their advice! Within in 1 hour of arrival, they were finished - my junk was packed up, the places it had been were neatly swept, and I was good to go. AND - they came out using less than what they had estimated so it cost me $50 less than I had expected!! During their ENTIRE visit, on an extremely hot day in Penasquitos, they were unfailingly polite and efficient. I really cannot recommend them highly enough. I certainly will continue to use them in the future and have given recommendations to all my friends. I am glad to be able to pass along word of this really wonderful company!

The person I spoke with on the phone (Jason) was extremely knowledgeable. He gave me all the information I needed and offered suggestions on how best to handle this huge job. We had a 3-car garage FULL of junk, including a pool table with a broken slate top, which they had to bust up manually. They sorted everything possible to recycle, loaded the truck for maximum capacity, and were super quick and efficient. I appreciated that they were friendly yet not chatty; just did their work. Jason was training another man, (Russell) and was meticulous and patient, and they both were superb workers. After the garage, they followed me over to the storage facility, where they picked up another pile of junk. They accepted credit card payment (super handy), and left both areas clean and swept. I love that they recycle everything possible. I highly recommend this company and would call them again if I needed hauling services.

First, securing a pick-up date is easily done at their website. I particularly like the discounts available if you are able to schedule a less popular time. For example, I was able to schedule a pick-up for the next day and get a 10% discount. We received two confirmation calls, one earlier in the day with an approximate time and one about 15 minutes before the crew arrived. The crew were cheerful, polite and introduced themselves and shook hands. I showed them what had to be picked up and they went right to it. I was able to give them a credit card, obtain a receipt and they were off. What I particularly like about this company is that I don't have to move anything, downstairs or put the stuff together. I have a broken back so I can't lift anything to one place for pick-up.Once, I simply put post-its throughout the house and they went to it. Also, the company is very professional and I don't have to put up with conversations about other things I could do with the stuff such as selling at a swap meet which I have experienced with other removal companies. Also, they sent an email the next day asking for feedback. I definitely plan to use them again!

They were kind of pricey but they did a really good job of cleaning up after themselves. They showed up on time. It was a good experience working with them and we'd use them again.

They removed the brick and debris and cleaned-up well. A bit more pricey than what I expected.

First day they came out to do an estimate I agreed with the first estimate they proceeded with work. At the end we agreed that probably another truck load would be needed. I had a memorial service that was happening the next day at my home so they still had not cleaned up old junk that was visible so I agreed to one more truck The truck bed is relatively short and I noticed that they had no system for loaded items it was pretty much just toss it in and take off. I was really upset to find that they had not loaded a bed and 2 tires that still needed to be disposed of and were now telling me that they would have to come back a third time. I know that if they would have loaded the items with the bed frame laying flat on the bottom that they could have taken everything. I informed them that I was not happy with the situation. The did not offer to try and make room in the truck so I ended up with a third trip from them and a $15 discount. All and all it cost me $1,100.00 for removal.