Evert Automotive

They're very honest. They're always accurate in their diagnosis and they let you know if there's things that need to be done or have to be done and they give you good options. They're very friendly and helpful.

Took care of the periodic maintenance quickly and efficiently. Entered the repair on the CARFAX database in order to protect the warranty on the 2013 lexus.

Honest, straightforward about what they can/can't do.
Make clear the work that needs to be done.
Do great work.

They are pretty good and fast. They tell me exactly what they are going to do and they do it in the time usually that they said they are going to. They are very friendly and they are very fair priced. Generally, they are a lot cheaper than going to the regular auto stores. I've been using them for about 6 years now.

I was getting a groaning noise when turning the steering wheel. The fluid level was good and I had recently replaced the belt so was concerned the power steering pump was going out. They determined that only the power steering fluid needed replacing and the system should be flushed. I never had changed the fluid on this vehicle before. After they completed the work, no more noise! They could have told me the pump needed replacing and I wouldn't have known any different. I've used Evert's a couple of other times and they've provided good honest service!

It went very well. It was a good experience. They have very good customer service as they spend a lot of time with me talking and explaining things.

While the prices are 10% higher than some places I called, it is really a great place to go. Rhonda and her team are honest and straightforward.

I have done business with Evert Automotive for about eight-plus years. Rhonda is friendly and very knowledgeable and her mechanics are great. They let you know what's going on with your truck or car and I feel confident that they are competent and trustworthy. I have had them diagnose a gas smell in the cabin compartment of my Mercury and they found a screw in my gas tank from a GPS installation. I wanted a new tank and they ended up finding another gas tank (very hard to find) and replacing it.
I also had them diagnosed some problems with my shocks and they recommended that I take the truck to a specialist.
I would definitely recommend Evert Automotive to anyone who has trouble finding someone to trust. I would recommend it to my wife.

Priceless!

I had a starting problem with my Jeep Wrangler.. Had to have it towed To Rhonda to find the problem. After they checked it out, it was determined to be the onboard computer. As a result, I had to take the vehicle to the local Jeep dealer as they were the only one in the area that could install/program a new unit. Rhonda did not charge me for the effort that they did to get me up and running, even though they weren't successful. As far as I'm concerned, Rhonda will be my go to for any future problems.

Rhonda and a mechanic both checked out my car. They had had previous experience with this noise on Ford Focuses. Rhonda warned me that the recommended repair was not usually effective in eliminating the noise entirely. Rhonda was right there was still a bit of noise left, but it was reduced to a tolerable degree,The price was a fraction of what others might have charged/

Expensive but quality work

I love Rhonda and her crew. I don't trust mechanics as a rule, but Rhonda has my full trust. If she can't fix a problem, I take my car to the place she recommends. She is my mechanic, period!

It went very well. The were responsive to my needs and honest in their evaluation. The quality of work was top notch and done in a timely manner.

Rhonda, the owner, will always give the best and worst case scenarios when work is being done so there are no surprises. You are given the quotes up front for either. They are efficient and do quality work.

They are very honest and trustworthy. They do good quality auto repair.

I've been going to them for probably about 4 years now. Rhonda is very friendly and very forthright in her estimates. She tells you exactly what she thinks is going on and they're honest with their pricing. If they have to get parts from a regular auto dealer they give you the best price that they can get from them. I think she's been fair all around and pretty rapid about getting turnaround for us. They're a small shop.

The work was well done with attention to detail and explained fully by the representitive. They were prompt in there contact, offered the old parts, and got the job done in a timely manner with no surprises. I'm very happy with the work done and would visit them again.

When I made the appointment I discovered they did not carry the oil I use, so they got some for me. No one has done that before. They started on my car on time, did it very professionally, and found a minor item on my car that would need attention in the future. Some how I left my credit card there, and by the time I got home there was a message waiting for me. Professional and honest, I am very pleased with them and they can count on my business in the future.

I suspected my Fuel Pump was failing. I had done some research regarding the symptoms the car was exhibiting. I had read many positive reports regarding Evert Automotive. At my first appmt, the mechanics there did not feel comfortable with my diagnosis and did not want to perform a costly repair without definite diagnosis but it is very hard to diagnosis a failing Fuel pump. “A fuel pump is either working or its dead or its very noising.” When my car was hot (hours of driving) or it was a hot day, there was a high pitched humming noise that made my teeth ach and my dog howl. It was coming from the area of the back seat (where fuel pump is located.) I had made several appointments with Evert Mechanics but the noise was never loud enough. After several visits the noise was sufficiently apparent to them plus they had been doing some research of their own on my problem. They asked me if I had run out of gas recently or let my gas level get very low? My answer was “Yes, life had been very hectic over the past year and I had been so distracted that I had run out of gas many times.” Fuel pump was replaced at a very reasonable cost and all is well.

My Tacoma had been making a strange noise about turns and over bumps for about a week and was getting worse. I took it to Evert's after reading some reviews on Angie's List. They were really great. They listened to me and took notes on what I told them. I've had a lot of other car places barely listen to me and kind of brush me off before. They said they would check out the problem and give me a call in the afternoon. Rhonda called later to explain the problem and give me an estimate. She was really great about explaining the problem with the tie rods. The estimate seemed reasonable to me and the work was done in a timely manner. The truck is driving perfectly and I am really happy. I've found my new mechanic!

I read the reviews here on Angie's List and decided to use them. I had several things done here and had very different impressions of each part. I originally brought the 1997 Lexus in to get the driver's side seat belt fixed (I assumed the female portion needed replacing), the cigarette lighters fixed since they were unreliable and the interior door handle was coming off. They told me that basically the female portion was gummy and that they cleaned it so it would latch 19/20 insertions. I thought that was OK. They also told me that something had gotten into the cigarette lighters and melted over most of the charging surface and that's why I got unreliable function. They said I could try and clean it or have them replace it which I agreed to. They fixed the door handle. I was very happy at the end of this appointment. Then I made appointments for both cars to have maintenance checks done on them since I hadn't kept them perfectly maintained and wasn't sure what needed doing. Before the maintenance inspection, the Ford broke down. I had it towed there and they told me it was the fuel pump and replacing it and the filter would cost $700. I said to do it. I don't know if it was a good price or not. I have since seen reference for the same work on 2000 Ford Focuses on the web for between $450 and $750. Then they did the maintenance inspection. They came back with a laundry list of things ranging from urgent to needing to be done soon. I believed them, but since the work came to $1300 and the car's worth $2220, I wanted to look into cheaper ways- I talked to my dad about doing things in the driveway, getting cheap, less skilled places to do it, etc. Then the Lexus went in for the inspection and got back another laundry list. But since I'd already balked at doing the work with her with the Ford, she framed it differently saying that I had some time for most of it. They also replaced the cigarette lighters and since the seat belt wasn't working again, I asked them to replace that too. The end result of the work fixing problems was good. At this point I have dealt with or gotten second opinions on most of the things on the maintenance list for the Ford. Some were totally legitimate. Some were completely off base. Two examples of being off base were that my Transmission Fluid needed replacing. But when my father looked at it, it was still pink and almost clear. A mechanic concurred it did not need replacing. When I looked in my maintenance record book, I'd had the transmission serviced just 25,000 miles before. Also, they said I needed new spark wires and plugs. But the wires were also just replaced 25,000 miles ago and should last 100,000 miles. The spark plugs were old, but did not have any black on them indicating needing replacement. They did have white on them which my father said is normal and fine. We did replace them however. Things they were accurate about, but framing in a more time-sensitive way than I feel was warranted, were the front brakes (which I did replace and needed replacement soon, but not immediately as they indicated), the rear brakes which they said could wait a couple of months, and which, upon further questioning, I found out probably had half their meat left on them- although they said the drums were warped. But another mechanic thought I would be OK for another year or two. Things they were right on about included a tire that needed replacement. My basic problem with them (besides the things that were completely inaccurate) is that they think if something needs doing in the next 10-20,000 miles, then it should be done "soon". That is a year or 2 of driving. I think they should frame it in those (mileage) terms. Not doing so, and saying I need things that I don't need at all, makes me feel like they are trying to drum up business through unnecessary work. I haven't yet looked into the Lexus to figure out what needs doing when. But it is very possible that I'll find the exact same thing. Except this time she had told me that I had some time. I think because I had balked at immediately doing the work on the Ford with her, and looked into other ways of getting it done more cheaply. She did give me the web coupon discount for the inspection since I had over $150 worth of work done on each car, although not derived from the maintenance inspection. That was nice of her.

I took my car in for a check engine light and rough running. The last time I had a similar problem with my car, the dealer kept the car for 2 1/2 months before fixing it.

Great experience. My car broke down and being new in town I did not have a mechanic yet. AAA towed me to Evert and my car was fixed the next day. They found a broken linkage on the master cylinder which they replaced. In addition, I had broken a bolt off of the side of the clutch pedal. Evert called and indicated that they could buy a new clutch pedal assembly from Ford (for 3-5 business days wait and $300) or they could try to weld the bolt back that afternoon for about 1/2 hour of labor. I told them to go ahead and try the weld and they called back in about 1 hour to say that it had gone beautifully and that my car was ready for pickup. I would totally recommend Evert to anyone in the area looking for a good, prompt, and honest auto shop.

Great. I will certainly go back when I need help with my car.