Universal Floor Covering

Mike was great! Quick install after we went to his showroom to pick out our flooring. The install team was efficient and respectful. Great experience!

Mike is very responsive and had good customer service skills. The install crew were prompt, efficient and courteous. I enjoyed watching their precision.

Mike is exceptional in his customer service and reliability ! during the pandemic , he managed to get us the inventory we need and have our entire home floor installed in less than 2 days! He also is always available for any questions and support and a true pleasure to do business with him!

Mike Sarafian went out of his way to help us pick out our flooring. He was patient and courteous with me throughout the process. His installers Enrique and his assistants were professional and their hard work looks great. I am completely satisfied with my service from this company. I would highly recommend them to my friends and family.

Fast prompt service

They were very nice and went above and beyond our expectations! Our floors are beautiful! I would definitely recommend this company. Mike came every day to check progress and answer our questions.

It was timely and done in one day.

Mike was very easy to talk to. I told him exactly what I wanted, and he was able to provide the labor at a fair price. I reached out to Universal on a Saturday and I was able to get floors done the following Tuesday. This company is very professional. Mike told me it would take two days to finish my floors and it took exactly two days. They are experienced, and the quality of work was beautiful. I highly recommend.

They did an awesome job. Came early and did the job very timely.

We were very surprised at how quickly Mike was able to Give us a quote. Mike stayed on top of everything and got the job started in less than a week. Mike and his crew finish the job in one day. It is beautiful work a great value for the money. I talk to to whether contractors one never made it out for a bid the other wasn't very professional and gave me a bid with a lot of junk fees. Mike and his crew were very professional courteous and fast through the entire job. We highly recommend Mike and universal flooring to anyone who needs Flooring work.

Dealing with Mike was so easy, he made things simple and we found his rates and knowledge of flooring surpassed all we had researched prior to Mike. Mike's crew led by Jose were excellent, on time, no nonsense work ethics and checked with me on condition of under flooring every step of the way. It was obvious this team had great knowledge of product and installation. Our job which consisted of demo, haul away, floor installation and clean up was done in one day. I would like to add, this team also helped relocate my heavy furniture when finished with flooring. Mike is a stand up man, professional and helped us pick a floor plan with his knowledge of flooring and after viewing our home. I am already planning future projects with Mike after this great experience with his company and team. Gary S.

grate price

I would have rated this company a 5 star except that Mike, the owner, produced a molding (separator) that did not match any of the colors of the vinyl flooring. He insisted it was good and that was given to him by his supplier. I told him it was an eyesore, but he still instructed his workers to install it. On the day, Mike picked up his final check, he brought another molding that actually matches the flooring, but he wanted me to do the labor of taking the other one-off and installing the new one. When I told him that I paid him to do a professional job, he instead took $25 off the coast of the job, which to me isn't really enough. Also, the workers did not bring the proper equipment, ie jackhammer to remove the tiles. Instead, they used a sledgehammer that projected small pieces against the wall, which caused small nicks on the wall.

I like your service. I know you're there. I have your app. I just wish you would not constantly email me. I'll call you if I need you thank you. If you keep spamming my email I'll block you and then you'll lose my business.

The work crew were so professional and patient with us that it was refreshing!!

Mike was so helpful and honest to deal with. His team Gerry, Jose and Danny did a wonderful job. Very organized, clean and I would say "quality work"! My place looks so rich & elegant. Such a teamwork.😀😀😀

It is nothing like working with a great person. Mike is such a pleasure to work with. He was always informative and got back to me right away. Jose and Daniel are amazing. I will definitely work with them again. Thanks so much for the referral

The workers are very professional. The work is beautiful and clean. I ll definitely recommend them to my friends and family.

I was very indecisive about what color and product I wanted. Mike Sarafin was extremely patient and offered an objective opinion only if asked. I never felt pushed one way or the other. The workmanship was immaculate! He was so good, I referred him to my mother and she was extremely pleased with her finished product as well. I will definitely use Universal Floors again and I would recommend them to anyone and everyone.

Both Mike and his installers were always on time. The installers did a great job. They finished the installation within 3 days. Even after the job was completed, Mike came over to make sure that everything was done to my satisfaction.

Excellent work, fast response and flexible scheduling. Informative for making choices... good suggestions from Mike

Mike and his crew did a great job . They were on time and finished early.

Mike is very knowledgeable, considerate, and provides great service, and price. The crew were friendly, high skilled, patient on our requests, and stayed on the project to make sure everything was done based on our requests. If the crew were late to arrive in the morning, they made up by staying late to evening to finish the job. They provided good advice on how to take care of our new flooring. We highly recommend them in your flooring projects.

Mike was very prompt to respond and did a great job!