Computer Sales, Computer Repair, Computer Training
About us
Computer sales service and support. Complete support and installations for business and residential clients. Specialization in business level computer services.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Complete support of all computer related systems and networks. Small to large business support.
Chris Castle has been servicing our computer system and server for several years. Every morning we can start up our computers with the confidence of knowing our system is working well and secure. We have a regular maitenance program with Chris and call upon his services when one of the computers or the server has a problem.Chris covers it all, from virus problems to new computers to networking our printers to security. Our industry requires strict security systems and Chris has helped us meet all the requirements. Working with Chris is easy, he ALWAYS returns phone calls or emails. Chris speaks computer and knows that some of the staff does not. He is great about working with everyone in the company, from the IT saavy staff to the staff members who lack computer know how. Chris has a great depth of knowledge so we can go to him with new ideas and he is able to help us add everything from smart boards to phone systems. He is willing to work with our other contractors (phone, CRM, etc) to install new product or resolve problems. Chris pretty much makes it easy for us to run our company without an in house IT person. I know all we have to do is pick up the phone or send an email and Chris is there for us.I would highly recommend Castle IT Solutions to any company wanting a great computer system and no hassle.
Description of Work: Castle IT Solutions is on a monthly contract with our company, which includes nightly backup for our server. Castle IT Solutions also provides on an as needed basis:New computer equipmentInstallation of new systemsCoordination with outside vendors in regards to installation or problem resolution for items or services which require computer access.Resolution to various computer problems, including performance issues, virus problems and individual computer maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Janna H.
07/2012
5.0
computer repair, computer sales
 + 0 more
Chris Castle with Castle IT Solutions has been servicing our server and network environment for many, many years. We have a standing appointment every other week and Chris is always prompt. We find his rates to be very reasonable and he stands behind his work. I am always able to reach him by mobile or email and he responds quickly. We love that he can remote into our server and fix many issues without a site visit. He recently helped us change web hosting companies. He sets up new employees on our server, troubleshoots printer problems and all the other and quot;quirkyand quot; things that go on with office computers. He keeps our server and computers protected and keeps us running at an optimum level.
Description of Work: Regular routine site visit to troubleshoot server and network issues.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Sales,
Computer Repair,
Computer Training
FAQ
Castle IT Solutions is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Castle IT Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castle IT Solutions offers free project estimates.
No, Castle IT Solutions does not offer eco-friendly accreditations.
No, Castle IT Solutions does not offer a senior discount.
Yes, Castle IT Solutions offers emergency services.
No, Castle IT Solutions does not offer warranties.
Castle IT Solutions offers the following services: Complete support of all computer related systems and networks. Small to large business support.