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The Gatekeeper

Founded 1993 • With Angi since October 2008

The Gatekeeper is a family owned business that has been around since 1993, we are fully licensed, bonded and insured. We offer a 10% discount to first time customers when they mention Angie's List on their initial call. Award winning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(73) Verified Reviews

Showing 1-25 of 73 reviews
Edward B.
5.0
04/09/2019
Excellent! The service technician (John) was very knowledgeable of the equipment and found some lose connections that appeared to cause the problem. I would highly recommend this company for any automated gate issues.
Description of Work
Find reason gates would not close.
Category
driveway gates
Janice N.
5.0
03/28/2019
Very well. Solved my issue with the gate. Very nice and professional
Description of Work
Service old gate system
Category
driveway gates
Ricardo M.
5.0
01/14/2019
Very pleased with this Company and my particular technition. Highly recommended for honesty, professionalism and integrity He performed gate operator repairs with more thorough options not presented or diagnosed by another prior service call and provided tips for maintaining the system in good order. This is my go to company now for all things gates.
Description of Work
Inoperable main sliding remote gate operator
Category
driveway gates
Raquel B.
5.0
11/27/2018
The garage door is only 3 years old and we had problems to close it for the last 2 weeks. My husband tried to fix it during the weekend and it was “mission impossible”. The technician from The Gate keeper arrived in the scheduled window frame. He was professional, personable and friendly. He explained to me what was wrong and what he did. In less than 25 minutes the garage door was properly working. I am planning to continue using this company on regular basis. Simply an excellent experience!!
Description of Work
Service, maintenance garage door
Category
garage doors, driveway gates
Elaine H.
5.0
09/18/2018
Sergio was prompt, friendly and very responsive. He solved the issue quickly and then spent some additional time making sure the gate motor was in good shape. Very professional and genuine.
Description of Work
Gate motor was off track and needed an adjustment to the belt/chain
Category
driveway gates
Pat G.
5.0
09/13/2018
The quiet garage operator works perfectly. The technician sent us text notification of his exact arrival time. He answered all our questions. We would use Gatekeeper again if the need arises.
Description of Work
Installed new garage door operator and automatic lock.
Category
garage doors, driveway gates
Suzi W.
5.0
07/02/2018
Always excellent work. Very honest. Pleasure to work with.
Description of Work
Garage gate.
Category
garage doors, driveway gates
Jim B.
5.0
04/26/2018
Excellent experience. Automated text to confirm the appointment. Another automated text to inform me that the technician was on their way (so I didn't need to stay at the house for the entire 3hr appointment window). Technician was knowledgeable and friendly. He even helped with programming an extra gate opener and the HomeLink opener in our new car. Thank you for your help!
Description of Work
Annual service of our driveway gate.
Category
driveway gates
Jered G.
5.0
01/18/2018
Our automatic garage door wasn’t working at all, using remotes or the wall panel. After I called to schedule an appointment, I received an automatic text from The Gatekeeper the day before our appointment with the estimated arrival time and a text the day of when Al, the technician, was en route. This type of communication was really helpful and helped us plan ahead. The Gatekeeper arrived, identified the problem, installed a new wall panel and re-activated the remotes all within 15 minutes!! After the service I got a text requesting feedback, which I could text directly to the company or post on a number of review sites like Angie’s List. Excellent job and highly recommended.
Description of Work
Repair Automatic Garage Door
Category
garage doors, driveway gates
Marron K S.
5.0
11/13/2017
This is the second time we've used The Gatekeeper. Their work was excellent, as it was the first time. Would definitely call them again.
Description of Work
Replace battery in electric gate
Category
driveway gates
Felix W.
2.0
11/02/2017
Poor service and guarantee of work.
Description of Work
Gate repair and service. Failed after 45 days. Wanted to charge to reinspect.
Category
driveway gates

Service Provider Response

Dear Mr [Member Name Removed], As you know we have only been to your property one time back on September 6th. We just did a minor service and reset the blown motor overload. For a standard service call like that, we offer a 30-day warranty. When you contacted us it was almost 60 days. I can definitely understand your frustration having something go down right after a warranty period has expired. If you give us a call we can set something up to swing by when we are in your neighborhood and make a minor adjustment for you.
Bridget O.
5.0
08/23/2017
They provide really great service. Great for servicing. Great service techs.
Description of Work
They did all the repairs. They worked really hard to save my last gate opener.
Category
driveway gates
Alan K.
5.0
06/21/2017
I hate dealing with garage door problems! Benji from The GateKeeper was able to fix the cable that jumped the spool and tuned up our other doors. Great guy and great company. Very much appreciate the help!
Description of Work
Garage door cable jumped the spool.
Category
garage doors
Dennis L.
5.0
06/05/2017
Excellent. I called first for a free estimate, Someone came the next day and took photos. Next day, received a written estimate, much lower than the overpriced misguided 'other vendor.' Approved quote online and the next day, bright and early, the repairs were done. Benji replaced my bent, rusted, and weld challenged tail piece on my electric gate. It now looks better than new.
Description of Work
Replaced tail piece on my electric gate,
Category
driveway gates
Robyn O.
5.0
04/12/2017
Great, very professional and knowledgeable
Description of Work
Repair and tune up our electric gate
Category
driveway gates
Heather B.
4.0
03/21/2017
They have good customer service. The last time they had to come out a couple of times to get it fixed because it was not fixed the first time, but that was okay because the people they sent out were very nice so I would hire them again. I know their rates recently went up so they are more expensive than usual. I know I wasn't too thrilled about their prices going up. Regarding their punctuality, I think they give you a range of time. One guy comes out each time so we saw two different guys because one other guy had to come out and do something else. The actual work took less than an hour each time. The best aspect of their work is that my gate now works.
Description of Work
They did do work for us. They had to fix our front driveway gate, it wasn't closing or opening properly.
Category
driveway gates
Ron K.
5.0
03/11/2017
Please hire the professionals at The Gatekeeper for all of your garage door and gate needs! These folks are terrific! Professional, on-time, courteous and priced right. My technician, Benji was awesome! Not only did he service the garage door opener, but took the time to properly adjust the garage door so that it opened and closed properly, smoothly, with less drag - making the door opener work less and last longer. He was one of the most professional technicians that I've dealt with in some time. And, if that's not enough, he's a very nice gentleman. The owners of this business know how to take care of their customers by providing excellent quality service at a great price served-up by professional, friendly technicians.
Description of Work
Garage door opener service and garage door repair and alignment.
Category
driveway gates
Lewis R.
5.0
02/01/2017
At the first visit, the technician couldn't get the cover off of the motor box, as ours had an odd configuration. I set up a follow up appointment after figuring out how to get cover off, and the technician promptly fixed the problem. A day later, the gate started acting up again, and they agreed to send the technician out again. However, the problems went away so another trip was not necessary. The technician was timely, polite, and very knowledgeable. Would hire again.
Description of Work
service on electric gage
Category
driveway gates
Richard L.
1.0
01/31/2017
When I called in for service and the serviceman did not explain to me that they charge by the hour. They work and charge like lawyers. I knew that they charge minimum $125 just to come for an estimate. I thought that the serviceman will check and give me an estimate like I had worked with other gate repair companies in the past. The guy worked at a snail's pace. He walked back and forth about 100 times very very slowly between the gate and inside my house where the switch board is located. The service man called to say he was on his way. I noticed that his cell phone was a restricted number which I thought was odd. Now I know why he has a restricted number. He must have gotten too many complaints on his cell phone. It took 4.5 hours and $625 just to get the key pad and the call button to work. The microphone, speaker and the codes were not done. I told him to stop working as I had enough. There is no way to tell if another serviceman who is more knowledgeable and experienced (or honest for that matter) could have done the job in less time. They have a very nice gig (or scam) going. As for the mic and the speaker, the serviceman said he had the mic in his truck and will have to order the speaker. He also said I can buy these myself at an electronic store and told me where to go and what to buy if I wanted to install them myself. I asked for his phone number but he would not give it to me. He said to call the office and he will call me back. But, the store he recommended was permanently closed and I could not find the mic and the speaker in any of the local electronic stores or in the internet. . I called the office and asked to speak with the serviceman. They said I cannot speak with him but I need to speak with the service manager. When they put me through, he did not answer and I left a voicemail. He did not return my call. I called the next day and verified he was in the office. They put me through to him but he did not answer my call again. I left a message again and waited an hour. I called back and this time a lady came on and said they don't have the microphone and they don't know where to order the speaker. The service manager was in a hurry to leave and will call me back next day. It has been 3 days and he still has not called. I guess they are only interest in billing for work and not getting things fixed for the customer. You are at their mercy on what they will charge you. Since the serviceman seems to get paid by the billing (like lawyers) the serviceman will try to bill as much as possible. I will never use this company again.
Description of Work
The key pad and the call button did not work. The microphone and the speaker sound was very low. I also wanted to change the key pad code and the code to open the gate from the phone inside the house.
Category
driveway gates

Service Provider Response

I am sorry that you were unhappy with your repair. The technician was very experianced and was able to troubleshoot and repair all of the corroded and broken wires to get your system working again. You were with him the entire time and he asked you several times if you wanted him to keep going as more issues were uncovered and you said yes. Once all of the wires were repaired and could be tested he suggested a new speaker and microphone, you had said that you were experianced in elictronics and would change them yourself. We spoke to you on the phone several times and explained that you had an old system that was customised outside of facory specs and if you wanted to replace those parts yourself you would have to source them out through an electronics supplier. We did not stock anything like that.
Paul C.
5.0
01/16/2017
The Gatekeepr has been providing service for me for the last 20+ years. I started using them when I was president of the HOA at the 40 unit condo complex where we lived. For the last 15 years we've owned our own home and I continue to call upon them. Our driveway gate is somewhat old and will be replaced at some point but they keep servicing it and keep it functioning therefore saving us quite a bit of money. And when the time comes, there's no doubt who will do the work. All services performed were done professionally, on time and on budget. Every individual service provider who I've dealt with over the years has been great to work with. Obviuosly, I can't recommend the highly enough...
Description of Work
Various types of wrought iron gate repair, building, consultation, etc. A big assortment of sizes were worked on as I was HOA president for a 40 unit condo complex. They provided a regularly schedule maintenace service.
Category
garage doors, welding, wrought iron, driveway gates
Richard S.
5.0
12/05/2016
On time and managed the work efficiently.
Description of Work
Repair automatic driveway gate
Category
driveway gates
Heather B.
5.0
08/25/2016
Everything went superbly. The gentleman was very professional and fixed everythign we needed including one other gate that was sticking.
Description of Work
Fix the front driveway gate.
Category
driveway gates
Sterling R.
5.0
08/04/2016
I got an estimate for a mechanical swing door for my wood gate. A little rocky in the beginning as my appointment was overlooked and I had to reschedule. The guy who came to do the estimate was very nice and knowledgeable about the process. They responded with my estimate in a timely manner and even delivered a hard copy. would use them for future jobs, I just need more estimates for a better point of reference.
Description of Work
Mechanical Gate
Category
fencing, driveway gates
Beth H.
5.0
06/11/2016
Arrived on time, installation went smoothly, technician very helpful in set up of smart phone app. They did a great job. I would highly recommend them. Received a 10% discount for Angie's List use.
Description of Work
Removed old garage door opener and installed new Liftmaster 8550w opener.
Category
garage doors
mark M.
5.0
04/13/2016
John at The Gatekeeper came out and looked at the switch that was not working properly and determined that a simple replacement of the hose and switch would fix the problem. We scheduled the repair for the following week. The company emailed me with a time window that they would arrive and then I was called when they were on their way. The replacement went smoothly and my switch was fixed up in about 15 minutes. I am really glad I found this company as I now have a service provider that I feel I can trust and rely upon to: 1. Not try to sell me something I don't need 2. Charge a fair price for the necessary work 3. Provide me with additional information about my gate, possible upgrades and potential solutions to future problems.
Description of Work
Replaced an air switch and hose that opened a gate in an apartment building carport.
Category
driveway gates

Phone

Address

9800 Topanga Canyon Blvd

Chatsworth, CA 91311

Other Information

Services offered

Electric gate repair and installation, expert troubleshooting & garage door maintenance and repair.

Payment options

Visa
MasterCard
American Express
Discover
Check

FAQ

The Gatekeeper is currently rated 4.8 overall out of 5.

The Gatekeeper is open:

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Gatekeeper accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, The Gatekeeper offers free project estimates.

No, The Gatekeeper does not offer eco-friendly accreditations.

No, The Gatekeeper does not offer a senior discount.

Yes, The Gatekeeper offers warranties.

The Gatekeeper offers the following services: Electric gate repair and installation, expert troubleshooting & garage door maintenance and repair.

Other Local Pros In Your Area

My name is Koby and I am the proud owner of Two Brothers Garage Door & Gates. I have worked as a technician in the garage door and gate business since 2009. My brother and I decided to open up our own family owned business to provide our customers with the best hands on experience. We strive on customer service and satisfaction and promise that each of our customers will be happy from the second they call us to the finished work. We take the time to learn the issues each of our customers are having with their garage door or gate so we can provide the best solution. We take pride in everything we do so you can rest assure the job will get done correctly with no hidden fees.  

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!  

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Garage Door World

Call us today for all your garage door needs! Garage Door Replacement, Opener Replacement, Broken Springs Replacement, Weather Seal Replacement, Hinges Replacement, Guide Rollers Replacement, Off Track Repair Call Now! For Service By Our Expert Technicians. Call Us Now!