Founded 1993 • With Angi since October 2008
Service Provider Response
Dear Mr [Member Name Removed], As you know we have only been to your property one time back on September 6th. We just did a minor service and reset the blown motor overload. For a standard service call like that, we offer a 30-day warranty. When you contacted us it was almost 60 days. I can definitely understand your frustration having something go down right after a warranty period has expired. If you give us a call we can set something up to swing by when we are in your neighborhood and make a minor adjustment for you.Service Provider Response
I am sorry that you were unhappy with your repair. The technician was very experianced and was able to troubleshoot and repair all of the corroded and broken wires to get your system working again. You were with him the entire time and he asked you several times if you wanted him to keep going as more issues were uncovered and you said yes. Once all of the wires were repaired and could be tested he suggested a new speaker and microphone, you had said that you were experianced in elictronics and would change them yourself. We spoke to you on the phone several times and explained that you had an old system that was customised outside of facory specs and if you wanted to replace those parts yourself you would have to source them out through an electronics supplier. We did not stock anything like that.Angi Certified
My name is Koby and I am the proud owner of Two Brothers Garage Door & Gates. I have worked as a technician in the garage door and gate business since 2009. My brother and I decided to open up our own family owned business to provide our customers with the best hands on experience. We strive on customer service and satisfaction and promise that each of our customers will be happy from the second they call us to the finished work. We take the time to learn the issues each of our customers are having with their garage door or gate so we can provide the best solution. We take pride in everything we do so you can rest assure the job will get done correctly with no hidden fees.
Angi Certified
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
Call us today for all your garage door needs! Garage Door Replacement, Opener Replacement, Broken Springs Replacement, Weather Seal Replacement, Hinges Replacement, Guide Rollers Replacement, Off Track Repair Call Now! For Service By Our Expert Technicians. Call Us Now!