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Mr. Appliance of Scottsdale & East Valley

Founded 1988 • With Angi since September 2004

Mr. Appliance specializes in appliance repair and maintenance to keep your appliances in peak working condition. But repairing your appliances is only part of the job. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. Calling Mr. Appliance ensures - prompt, efficient attention, our "leave no trace" clean-up commitment, a solid quote before the service begins - no surprises, courteous and skilled in-home service professionals, never an over-time charge - we charge by the job, not by the hour, all work & parts guaranteed. Mr appliance is locally owned and operated and is part of the largest and fastest growing full service appliance repair company in the world. When your appliances are in need of repair, contact the appliance repair experts at mr appliance. Additional DBAs - Mr. Appliance of Phoenix/ Scottsdale, Mark 1 Appliances Inc, Mr Appliance of Tempe/East Valley. Additional phones - (480) 774-2501, (480) 774-2539.

Amenities

Free Estimates
No
Warranties
No
Eco-Friendly Accreditations
Yes
Licensed
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(91) Verified Reviews

Showing 1-25 of 91 reviews
Fay V.
5.0
09/13/2019
Mark Komarek, the repairman, was friendly, professional , capable and extremely nice. He fixed the dishwasher and a week later I requested him from the company to fix my refrigerator.
Description of Work
Repair dishwasher and replace ice maker of refrigerator
Category
appliance repair
Judith N.
5.0
09/07/2019
Part was no available on first go-around.
Description of Work
An inside hose replaced on refrigerator
Category
appliance repair, small appliance repair
Sharon C.
5.0
07/27/2018
Mr. Appliance did a great job. Very easy to work with. Very responsive in setting up the service call. My only complaint was that it cost me $140 for basically a 5 minute service visit. That said, if I had used Thermador’s service, it would have cost twice as much, so I can’t complain too much.
Description of Work
Cooktop pop-up vent wasn’t popping up
Category
appliance repair

Service Provider Response

Thanks for the review and giving us an "A" Grade Mark
Angela S.
5.0
07/20/2018
I called to schedule a repair and after talking to the service desk decided it would be better just to buy a new refrigerator. It was the ice maker, after looking online a new ice maker costs about $200 just for the part. Better to buy a new one. When repair tech called to say he was on his way I cancelled. In the future I would use again. They answered phone promptly and were able to send a tech same day who was going to show up on the early end of the window of time. I’d use in the future.
Description of Work
My 17-year-old refrigerator had a burnt plastic smell.
Category
appliance repair
Joanne L.
5.0
05/01/2018
Initially it started out OK, but repair person sent I guess claimed to know how to remove a trim kit but this person did not. It took 3.5 hours to remove trim kit and replace water line for ice maker. Also trim kit was not put back together correctly. Company sent out another more experienced person and issue was rectified in 45 minutes.
Description of Work
Water line for Ice had a crack in it and it needed to be replace
Category
appliance repair
Gregory B.
5.0
02/13/2018
They did a great job, and it was much cheaper than buying a new one.
Description of Work
Repair built in microwave
Category
appliance repair
John P.
5.0
02/05/2018
Great service. I will definitely use them again.
Description of Work
Refrigerator repair
Category
appliance repair
Don R.
5.0
01/15/2018
excellent - repair done quickly and correctly
Description of Work
oven repair
Category
appliance repair
Dan E.
1.0
11/21/2017
Booked an appointment online and received confirmation of appointment. I called the day of the appointment 3 hours into a 4 hour window only to be told that they gave me an appointment in error and they did not have availability for 8 days.
Description of Work
Washing Machine Repair
Category
appliance repair
Cyndy A.
5.0
10/09/2017
I was very impressed with the quality of the response I got from Mr Appliance of Scottsdale. The information provided on the phone was clear. The technician they sent was on top of things, smart, professional, quick to understand the problems, and not afraid to call Bosch when he ran into a problem he hadn't seen before (unlike a previous technician from a different company who really did not address the issues). The control board was replaced. Bosch indicated that the other problems were considered normal for this machine. I'm happy with the work that was done. There was no charge to me as the work that was done was under warranty. I would definitely call Mr Appliance of Scottsdale again.
Description of Work
I was experiencing some problems with my new Bosch dryer. Bosch customer service recommended a technician have a look. I called Mr Appliance of Scottsdale for help.
Category
appliance repair

Service Provider Response

Hi [Member Name Removed], Thanks for the great review! Let us know if we can help with any future repairs... Mark
Guy O.
5.0
09/13/2017
The technician was running behind and let us know about it. The problem was correctly diagnosed and the compressor was competently replaced once they got the new compressor in.
Description of Work
The freezer part of our Subzero refrigerator quit. The compressor needed to be replaced
Category
appliance repair
Harold M.
5.0
08/23/2017
No issues. He had the part on hand and fixed the dryer on the spot.
Description of Work
Dryer repair
Category
appliance repair

Service Provider Response

Hi [Member Name Removed], Thanks for the great review! Mark
Laurel B.
5.0
07/17/2017
Great. Arrived earlier than appointment. Efficient, friendly and cleaned up.
Description of Work
Ice maker line frozen. Thawed and got it working. Ordered parts as the finish was badly worn due to Arizona hard water. Returned week later and installed new ice maker.
Category
appliance repair
Kae C.
5.0
07/11/2017
Well. It really wasn't a big job. I couldn't get it out and he pulled it out. That was all there was to it.
Description of Work
replace my water filter on my refrigerator.
Category
appliance repair
jerald L.
4.0
05/15/2017
they identified the problem and order the part. One possible negative is it was expensive but I would use again
Description of Work
fixed a leaking ice maker
Category
appliance repair
Byron B.
5.0
05/09/2017
I called for service and they were at my house within 2 hours. The repairman showed up when they said he would. He quickly diagnosed the problem provided me with a quote and made the repairs. Final price was as quoted, and my freezer is operating again. He even left me the replaced part without me having to ask.
Description of Work
The Freezer in my side-by-side refrigerator was not working.
Category
appliance repair, small appliance repair
Julia S.
5.0
10/08/2016
Great! After thoroughly checking the machine, the repair man determined that it was a faulty switch which he replaced. Our washing machine is working fine again, saving us from being forced to buy one of those new ones that don't allow you to select the water level. We are happy!
Description of Work
Repair washing machine that would fill with water and then do nothing.
Category
appliance repair
Mary W.
5.0
12/15/2015
He came. He saw. He fixed it.
Description of Work
fix clogged washing machine
Category
appliance repair
Devona A.
4.0
11/19/2015
It went fine. The problem could have been fixed and not come back unfortunately it came back after the very day warranty period. They did what they said they were going to do, they were on time, they respected the fact that they were in my house, they cleaned up after themselves and tolerated me. I just haven't had the chance to call them back out to take another look at it.
Description of Work
They were able to fix the issues we were having with the dryer.
Category
appliance repair
Judith R.
5.0
11/14/2015
The clothes dryer in my rental property stopped working. Mr. Appliance came to check the same day. Due to age of dryer and the cost to repair, tech recommended replacing the dryer rather than repairing it which I agreed made the most sense. He then checked non-working ice maker, replaced motor and ordered a new ice bin. I had to call them back after a few days because ice maker stopped working. They responded promptly and, although there were no technical issues with the work they had done, they explained what had most likely caused the problem (ice had formed and frozen around the mechanism and just needed to be cleared), most likely due to someone having left the door ajar. No charge for follow up call and, I had two different techs for the three visits who were both very professional, knowledgeable and efficient. The price was very fair, especially with the coupon they provided. They will be my appliance repair company of choice for my home and rental property from now on!
Description of Work
Checked dryer that had stopped working and repaired icemaker.
Category
appliance repair
Virginia A.
5.0
10/29/2015
The noise was no longer there. It was speculated that a small object had gone through the pump and was no longer there. The machine was pronounced to be functional. If the noise re-occurred I was encouraged to call again. A few days later I was refunded a portion of the payment.
Description of Work
Checked the washing machine for the cause of a strange noise. Removed panels to inspect.Turned on the machine to replicate the noise.
Category
appliance repair
Craig K.
4.0
10/23/2015
Initial service call didn't go well based on mis-communication between office and field tech, who was new. Low rating on Angies list prompted manager to call and straighten things out. I expect today's service call to resolve issue.
Description of Work
Checked the refrigeration unit for functionality.
Category
appliance repair, heating & air conditioning/hvac
Ellen R.
5.0
10/19/2015
He was very polite and professional. He saw that the problem was a crack in the ice maker, ordered the part, and fixed the ice machine. It is working perfectly now!
Description of Work
The provider diagnosed and repaired the problem.
Category
appliance repair
ERIC K.
5.0
09/12/2015
Excellent ask for James great technician great personality made the fee less painful LOL I will not let anyone other than James work on my appliances
Description of Work
Replaced invertor on GE monogram refrigerator
Category
appliance repair
Joan M.
2.0
09/11/2015
The representative was polite, but my washing machine is "not" fixed.
Description of Work
Came to fix washing machine. Two trips later, still not fixed. Had to call someone for help each time he came to "fix" it.
Category
appliance repair

Phone

Address

841 W Fairmont Dr Ste 11

Tempe, AZ 85282

Other Information

Services offered

Appliance Repairs. Refrigerators, Microwave Ovens, Freezers, Vent Hoods, Washing Machines, Trash Compactors, Garbage Disposals, Dryers, Ice Machines, Ice Makers, Dishwashers, Ovens, Ranges & Stoves, Wine Coolers

Services not offered

Part Sales

Payment options

Visa
MasterCard
American Express
Discover
Check

FAQ

Mr. Appliance of Scottsdale & East Valley is currently rated 4.8 overall out of 5.

Mr. Appliance of Scottsdale & East Valley is open:

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 8:00 AM - 1:00 PM

Mr. Appliance of Scottsdale & East Valley accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

No, Mr. Appliance of Scottsdale & East Valley does not offer free project estimates.

Yes, Mr. Appliance of Scottsdale & East Valley offers eco-friendly accreditations.

No, Mr. Appliance of Scottsdale & East Valley does not offer warranties.

Mr. Appliance of Scottsdale & East Valley offers the following services: Appliance Repairs. Refrigerators, Microwave Ovens, Freezers, Vent Hoods, Washing Machines, Trash Compactors, Garbage Disposals, Dryers, Ice Machines, Ice Makers, Dishwashers, Ovens, Ranges & Stoves, Wine Coolers

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