Founded 1988 • With Angi since September 2004
Amenities
Free Estimates
No
Warranties
No
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Insured
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Verified Reviews
Showing 1-25 of 91 reviews
Fay V.
09/13/2019
Judith N.
09/07/2019
Sharon C.
07/27/2018
Mr. Appliance did a great job. Very easy to work with. Very responsive in setting up the service call. My only complaint was that it cost me $140 for basically a 5 minute service visit. That said, if I had used Thermador’s service, it would have cost twice as much, so I can’t complain too much.
Description of Work
Cooktop pop-up vent wasn’t popping up
Category
appliance repair
Service Provider Response
Thanks for the review and giving us an "A" Grade MarkAngela S.
07/20/2018
I called to schedule a repair and after talking to the service desk decided it would be better just to buy a new refrigerator. It was the ice maker, after looking online a new ice maker costs about $200 just for the part. Better to buy a new one. When repair tech called to say he was on his way I cancelled. In the future I would use again. They answered phone promptly and were able to send a tech same day who was going to show up on the early end of the window of time. I’d use in the future.
Description of Work
My 17-year-old refrigerator had a burnt plastic smell.
Category
appliance repair
Joanne L.
05/01/2018
Initially it started out OK, but repair person sent I guess claimed to know how to remove a trim kit but this person did not. It took 3.5 hours to remove trim kit and replace water line for ice maker. Also trim kit was not put back together correctly. Company sent out another more experienced person and issue was rectified in 45 minutes.
Description of Work
Water line for Ice had a crack in it and it needed to be replace
Category
appliance repair
Gregory B.
02/13/2018
John P.
02/05/2018
Don R.
01/15/2018
Dan E.
11/21/2017
Booked an appointment online and received confirmation of appointment. I called the day of the appointment 3 hours into a 4 hour window only to be told that they gave me an appointment in error and they did not have availability for 8 days.
Description of Work
Washing Machine Repair
Category
appliance repair
Cyndy A.
10/09/2017
I was very impressed with the quality of the response I got from Mr Appliance of Scottsdale. The information provided on the phone was clear. The technician they sent was on top of things, smart, professional, quick to understand the problems, and not afraid to call Bosch when he ran into a problem he hadn't seen before (unlike a previous technician from a different company who really did not address the issues). The control board was replaced. Bosch indicated that the other problems were considered normal for this machine. I'm happy with the work that was done. There was no charge to me as the work that was done was under warranty. I would definitely call Mr Appliance of Scottsdale again.
Description of Work
I was experiencing some problems with my new Bosch dryer. Bosch customer service recommended a technician have a look. I called Mr Appliance of Scottsdale for help.
Category
appliance repair
Service Provider Response
Hi [Member Name Removed], Thanks for the great review! Let us know if we can help with any future repairs... MarkGuy O.
09/13/2017
The technician was running behind and let us know about it. The problem was correctly diagnosed and the compressor was competently replaced once they got the new compressor in.
Description of Work
The freezer part of our Subzero refrigerator quit. The compressor needed to be replaced
Category
appliance repair
Harold M.
08/23/2017
Laurel B.
07/17/2017
Kae C.
07/11/2017
jerald L.
05/15/2017
Byron B.
05/09/2017
I called for service and they were at my house within 2 hours. The repairman showed up when they said he would. He quickly diagnosed the problem provided me with a quote and made the repairs. Final price was as quoted, and my freezer is operating again. He even left me the replaced part without me having to ask.
Description of Work
The Freezer in my side-by-side refrigerator was not working.
Category
appliance repair, small appliance repair
Julia S.
10/08/2016
Great! After thoroughly checking the machine, the repair man determined that it was a faulty switch which he replaced. Our washing machine is working fine again, saving us from being forced to buy one of those new ones that don't allow you to select the water level. We are happy!
Description of Work
Repair washing machine that would fill with water and then do nothing.
Category
appliance repair
Mary W.
12/15/2015
Devona A.
11/19/2015
It went fine. The problem could have been fixed and not come back unfortunately it came back after the very day warranty period. They did what they said they were going to do, they were on time, they respected the fact that they were in my house, they cleaned up after themselves and tolerated me. I just haven't had the chance to call them back out to take another look at it.
Description of Work
They were able to fix the issues we were having with the dryer.
Category
appliance repair
Judith R.
11/14/2015
The clothes dryer in my rental property stopped working. Mr. Appliance came to check the same day. Due to age of dryer and the cost to repair, tech recommended replacing the dryer rather than repairing it which I agreed made the most sense. He then checked non-working ice maker, replaced motor and ordered a new ice bin. I had to call them back after a few days because ice maker stopped working. They responded promptly and, although there were no technical issues with the work they had done, they explained what had most likely caused the problem (ice had formed and frozen around the mechanism and just needed to be cleared), most likely due to someone having left the door ajar. No charge for follow up call and, I had two different techs for the three visits who were both very professional, knowledgeable and efficient. The price was very fair, especially with the coupon they provided. They will be my appliance repair company of choice for my home and rental property from now on!
Description of Work
Checked dryer that had stopped working and repaired icemaker.
Category
appliance repair
Virginia A.
10/29/2015
The noise was no longer there. It was speculated that a small object had gone through the pump and was no longer there. The machine was pronounced to be functional. If the noise re-occurred I was encouraged to call again. A few days later I was refunded a portion of the payment.
Description of Work
Checked the washing machine for the cause of a strange noise. Removed panels to inspect.Turned on the machine to replicate the noise.
Category
appliance repair
Craig K.
10/23/2015
Initial service call didn't go well based on mis-communication between office and field tech, who was new. Low rating on Angies list prompted manager to call and straighten things out. I expect today's service call to resolve issue.
Description of Work
Checked the refrigeration unit for functionality.
Category
appliance repair, heating & air conditioning/hvac
Ellen R.
10/19/2015
ERIC K.
09/12/2015
Phone
Address
841 W Fairmont Dr Ste 11
Tempe, AZ 85282
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