24 7 Water Conditioning & Plumbing

There should be a disclaimer on these "deals" that certain types of systems may be excluded. It cost us $59 to find out.

He was late. He said he had trouble finding my house even though house has been here for 18 years. This young kid new nothing about water softeners except how to check for water hardness and dropping off 2 bags of salt. He couldn't help me adjust setting that said I needed salt even though tank was full. He said everything was working fine but my Kenmore water softener still continually overflows out the back drain. All he wanted was to get out to his next call. The service call was a complete waste of my $49 and I have not used Angies List since which was 6 months ago!!!!

Two people arrived at the house: one technician and the owner. The technician inspected the water softener and left two bags of salt as contracted for because none needed to be added at the time. The owner answered questions about the softener operation and the operation of my reverse-osmosis water filter. He also pitched his plumbing services. I was disappointed that the water softener service was not more thorough, such as to cycle through the operation and check valves.

Loved this plumber! He was punctual, clean, neat and went over everything he was going to do BEFORE he did it. His assistant was just as wonderful and they had our toilet fixed and reset in a manner that was even better than what we had. I also called him to fix my garbage disposal. Again, another GREAT experience! The plumber he sent was knowledgable, prompt, and friendly. I have already referred this company to others and will continue to do so. I will also be using them for future plumbing needs.

When the provider responded to me they gave me an incorrect phone number. Who doesn't know their own business number? When they sent me the incorrect phone number, they also asked for the exact same information that was on the purchase. I had given them three dates and times I was available. They asked for exactly the same information aqain. So, I asked for a cancellation and refund. Instead of calling me to ask thaat I not do that, they sent another email asking ME to call them. I did not. I never heard from them again, and I still do not have my refund after almost a month. It is now a month later and I do not have my refund that way requesfed in May AND June.

The job was a little harder than I thought and it went well.

Perfect. Done in record time.

24/ 7 Water Conditioning and Plumbing called me and scheduled the appointment in a short amount of time. They sent their plumber, Orlando, who was excellent. I had already purchased the new faucet to be installed and cleaned out the bottom of the kitchen cabinet. Since everything was ready for him he told me that he should be able to do the work within the hour time of the deal, unless he ran into difficulties and then might need an extra half hour, which would be at an additional $55 cost. He removed the leaky faucet and installed the new one without any delay, (except he gave me time to remove the calcium buildup around the opening of my counter and helped me to do that so the area looked clean for the new faucet). He finished up and cleaned up within the hour. He was courteous and friendly and obviously knew what he was doing without any unnecessarily delay. My new kitchen faucet looks great and works great. If all of their plumbers are like Orlando, I would definitely recommend 24/7!

It went great - they sent a man out by the name of Orlanda and he was terrific! He had great customer service, he did the best job explaining the problem and this is the first time I actually understood plumbing from how he explained it. He was very professional and warm-hearted, and he gave me a fair, good deal.

Firstly, the serviceman Orlando should get an AAA+++ for courtesy, demeanor and professionalism! Service was prompt and on time. The deal was for one hour of service and all was completed in the time frame. I supplied all parts.

Arrived on time and work was completed without any additional charges. Very happy with purchase and would use this company again.

This plumbing company is not a company of its word. They set up an appointment between 10am-Noon. At 1:05, they called saying that their plumber was still at another job. I asked Anthony how long it would be before the plumber would be at my home. He said that he did not know and that he would call in 10 minutes with the answer. Well, no one called. I called at 1:51pm canceling the appointment. This is a company that cannot be trusted. One's word in business is very important. Obviously, they do not think so!!

He did a great job.. No complaints..

at first there was a missed communication several weeks earlier, so they did not charge me extra for the extra parts they needed.

Orlando showed up 20 minutes early for the 11 am appointment. He was professional and competent and had no difficulty with the work. I would use him again.

I would call this company again if there was a problem Company arrived on time, He had parts needed, and removed old parts immediately. Installer was very knowledgeble and courteous, He recommended replacing wall attachments and then replaced necessary parts immediately after. I was very pleased with the professionalism I observed! Blair J

No contact made from vendor. Was Purchase made?

The service provided remedied the issues we'd been having.

Orlando was the technician and arrived promptly and was extremely professional & courteous. He walked me through the whole process and answered all questions I had. He is extremely knowledgeable and was a pleasure to work with. The company is very professional in all aspects and I would definitely recommend them.

took almost 2 hours but he did a good job, but was slow.

They didn’t do some of the things that I wanted done. It seemed like he just wanted to sell me something to make it into a major job. The scheduling was good. He was at my house for no more than an hour.

Great! Couldn't be more pleased!

Good service. Showed up on time and did what was needed.

Very nice. Did a great job. They did everything they said they would do.

They were supposed to show 3 days ago. When they werent here I called and they told me they were running 2 hours behind. However I had already scheduled my day. So we rescheduled for today 3-4p. I called to confirm at 2:30 and he said they would call to confirm. He never did , I called back at 3:30 and Mark got on the phone and said they made a mistake and blamed the new guy "Anthony" double booked. I was not a priority. Mark was rude on the phone and wouldnt answer my question as to why I had been stood up twice. I will never do service with them again and I want my money back. He argued with me and was a disgrace.