It was a wonderful experience. They had a large crew because we have a large house with many registers. They were able to finish the job in about an hour. They were clean, efficient, and went out of their way to answer questions. They really did a good job.
Description of Work: I bought a Big Deal for $249 for Air Duct Cleaning PLUS Sanitization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Debra G.
11/2012
5.0
dryer vent cleaning
+ -1 more
Service crew arrived on time. They explained exactly what they would be doing and how long they would take to complete the job. They completed the job as promised and left my laundry room clean and everything back in its place.
Description of Work: Dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Jim D.
10/2012
5.0
air duct cleaning
+ -1 more
They were quick and efficient. Nice group of boys, even though they harassed me about my love for the Denver Broncos... LOL Thanks guys!
Description of Work: They removed and cleaned all vents and ducts throughout the house. It was a team of 4, they were in and out in 1 hour. The house smells clean and fresh, which is why I do this every year, especially since we live in AZ where Dust storms happan all summer long. The amount that builds up in your ducts where your heating and air come from is disgusting. Even changing the filters monthly cannot keep all the nasty AZ dust out of your house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kayley P.
09/2012
4.0
air duct cleaning
+ -1 more
The crew was on time and worked quickly. Shortly after the service I noticed dirt blowing out of the air ducts. I dont believe they did a complete job of cleaning the ducts out.
Description of Work: I had all my duct work cleaned and the air handler.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$250
Douglas V.
09/2012
5.0
dryer vent cleaning
+ -1 more
This was a special Angie's list deal for $59 for dryer vent cleaning. The company was not able to schedule right away because it was overwhelmed in response to the deal. But they scheduled within a reasonable time. They performed as expected and cleaned up well after themselves.
Description of Work: Dryer Vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$59
Graham W.
08/2012
5.0
air duct cleaning
+ -1 more
Quick. They arrived on time and did the work as quoted in a timely manner.
Description of Work: They cleaned and sanitized our air ducts in a short morning visit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
david C.
08/2012
5.0
air duct cleaning
+ -1 more
Our ducts had not been cleaned since new (in 1963), so they were VERY dusty. The team arrived on time with all the equipment required. They cleaned and sanitized the ducts and return, as well as the registers. They made sure that everything was cleaned up before they left. When Squeeky Clean was finished, all the ducts looked like new inside.
Description of Work: Squeeky Clean cleaned/sanitized our air conditioning ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Squeeky Kleen Windows
We are very sorry for this unfortunate incident. As you can see by the hundreds of positive reviews we have this was an unusual event. We have a staff of over 30 service personnel out completing over 80 jobs a day for our 20,000 happy customers but sometimes accidents happen. It is our policy to response quickly to resolve any issues. In this case the customer had eight inch filter behind the air return vent (something that we have never seen before) and when the technician opened the vent it fell out and broke a vase. She called the offices and we immediately refunded her payment for the job and sent a check to replace the vase. It is understandable that she is upset with our poor performance on this job but we responded quickly and did everything she asked. This was a very unique situation and does reflect our normal performance.
amanda A.
07/2012
5.0
glass repair, doors
+ 0 more
So far I have not had the job completed but had to give a rave review for how quickly they have gotten back to me. I called for a quote on a shower door and sliding glass door. Other companies had tried to upsell me but they took their time to actually discover that some could be fixed. Rather than wait at my house for an estimator to come out they allowed me to email pictures (my idea they offered the guy coming out for free) of the job and gave me an estimate over the phone. They came out for free to measure and take a look and the quote was the same, wich by the way was much much less than any other company. I am in the process of scheduling my job now for next week. They have shown up on time and kept in contact with me too. Just wish I wasn't new to AZ so I could refer them to more people. Chris, JR, Steve, and Mario.. so far all awesome!!!!
Description of Work: shower glass broken and sliding glass door glass broken.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
C&H K.
07/2012
5.0
air duct cleaning
+ -1 more
They cleaned the ducts and the vents and were here on time. They completed the job quickly and did a good job. My family and I were very pleased.
Description of Work: They performed a total cleaning of my air ducts and vents; I thought (and it smelled like) something had died in the roof and they came out and cleaned everything. Although they did not physically find anything in my ducts, the smell is gone and things are so much better!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Gary C.
05/2012
4.0
air duct cleaning
+ -1 more
Once they arrived at my home the cleaning went well. However, the appointment had to be changed two different times after the first initial change made by the company. The company called once the original appointment had been made to ask if they could change the time from 10 AM to 8 AM for the purposes of saving gas. I agreed. The day they were suppose to come I waited approximately 1/2 hour before I called asking where they were. I spoke with a gentlemen who informed me that he would check on it and get back to me. 15 minutes later, I called again speaking to another individual who said he was not sure what was going on and would get back to me in 15 minutes. I again called after the 15 minutes to see what was going on. He told me that the crew was within a half hour of being at our home. I told him it was too late because we had another appointment to go to at 10:30. We arranged another appointment which was a week later with the promise that they would be here on time. A day before the appointment, I received a phone asking to reschedule the appointment do to the rain which was predicted for the following day. I thought it was strange that they were canceling the appointment for rain which by the way we ended up with a few sprinkles only that day of the appointment. I agreed to the change however only because they had a piece of equipment which needed to rolled into the home and they did not want to track up our home. I told him that this was the third time this appointment was being changed. He said they would do the job but I agreed to a new scheduled time. The following week they arrived early for the appointment. They completed there task in about an hour to an hour and a half. The individuals did a good job and cleaned up after themselves. Had they not rescheduled this appointment I would have been happy with the work. However, I would not recommend this company to anyone unless you plan on having your appointment changed several times to accommodate them. Each time it was changed no apology was given for the change nor was the reason for the change in my opinion as valid one.
Description of Work: Clean air ducts in the my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$325
Linda K.
02/2012
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
As stated above, they did an excellent job. They arrived on time, kept their work area clean and dealt with all the issues, particularly with the potentially dangerous dryer vent clog. The air ducts don't bother me and there is usually not much in them, but the dryer was a completely different situation. I was very glad they were there; they pulled the dryer out, cleaned out the aluminum flex coil and then went all the way up the pipe to the roof to get all the collected lint cleaned out. It was a seriously dangerous situation that they took in stride and dealt with professionally. We were very satisfied with their cheerful attitude and attention to detail. Well done!
Description of Work: Squeeky Kleen, and in particular "Junior's Team", cleaned out the air ducts and then tackled the dryer vent in our home. They did all this in about 5 hours. The air ducts were easy, but the dryer vent was another matter. It had NEVER been cleaned out from what we could tell, and that means close to 25 years (we have owned the house for about a year)! They had to go up through the full vent to the roof opening and clean out everything. They stayed with it and made sure everything was absolutely clear before they left, and they did not charge us more for the work they had to do. They were professional and friendly and we will use them for anything related to our vents or windows going forward. "Junior's Team" did the job and did it very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Steve M.
01/2012
5.0
air duct cleaning
+ -1 more
I got a special deal in my e-mail. They did a good job. We do plan to use this company again in the future.
Description of Work: We hired this company to clean our air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Donald M.
01/2012
5.0
replacement windows, energy audit
+ 0 more
He told me some good things to do. I'd use him again.
Description of Work: They checked for leakage on the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Becky G.
12/2011
3.0
air duct cleaning
+ -1 more
3 employees came to clean the vents, arrived on time. I asked about the "organic sanitizer" that was on the deal coupon as I use only green products in my home. The guy in charge told me nobody has ever asked him this question before and showed me the bottle. Since when is bleach organic? Plus, it was scented, I have highly allergic pets. The clincher was that they did not put any tarps down, took off the vents, drywall pieces everywhere, they spent more time vacuuming than cleaning vents, were here 50 minutes, I have spent over an hour cleaning drywall as it was also tracked all over my house. I'm wondering if I got duped. Should have done my research but I have been trusting recommendations from Angie's List.
Description of Work: Cleaned air vents throughout the house.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$249
David N.
12/2011
5.0
dryer vent cleaning
+ -1 more
She came in and cleaned dryer ducts. My husband kind of took care of it and I was in the fringes. They were perfect. They were a little earlier than they said. They came in and they got the job done. They gave me some advice about another problem that I needed to take care of to avoid a fire. They were in and out in about 15 minutes. I don’t have anything to compare the price with.
Description of Work: I used the services of Squeeky Kleen Windows three months ago to clean dryer ducts.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
JERRY R.
12/2011
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
I used the big deal for this service. Their knowledge and their friendliness really impressed me. I will use their services again in the future.
Description of Work: I used Squeeky Kleen Windows. I last used their services shortly after I got the big deal. They cleaned the dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanne R.
11/2011
5.0
window cleaning, replacement windows
+ 0 more
Great job. Arrived on time. Worked quickly and efficiently. Very professional.
Description of Work: Cleaned all the windows and screens in our two-story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stanlie J.
11/2011
3.0
dryer vent cleaning
+ -1 more
They were okay. The problem with them was the timing. They were supposed to come at one time and they couldn’t come or they didn’t come and they didn’t tell me, so I had to reschedule the time. I had to call them to find out why they didn’t show up. The quality of their work was fine. I think I purchased a Big Deal with them. I do not know if I will use them again in the future.
Description of Work: I used Squeeky Kleen Windows for dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Brigette D.
11/2011
5.0
air duct cleaning
+ -1 more
They did a good job and they were on time and professional.
Description of Work: I used Squeeky Kleen Windows for a dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine W.
11/2011
4.0
glass repair, replacement windows, doors
+ 1 more
The outer pane of glass shattered from the heat. They came out and gave me a free estimate. Once that was complete, they asked for a small (half) deposit so that they could order the glass. It took about two weeks to come in. Due to my difficult schedule, they completed the work two weeks later. They were really annoyed with the fact that I was hard to reach and that it took two weeks to schedule. I own my own business as well, so I understand the frustration, but sometimes you can't get the free time one would like...isn't the customer always right? I gave them $250.00 towards the work, so it was going to be done. The tech came on time and finished quickly. This is a house I am going to rent out so there is nothing in it. As I went to leave, the door would not line up to lock. I tried to line the latch up myself with no luck. Called the boss of Windows and Glass as I was on my way to work to explain that I had to leave my house open because the door wouldn't lock. He put me on hold, called his tech, and then came on the line to tell me that his tech said he tried it several times and it locked fine. He wanted to send him back within a few minutes and I should wait for him....but I told him was already on my way to work-too late!. The boss said the tech would come out and fix it and lock up behind him. An hour later boss called and said tech did fix the problem and lock and secured the house. "The door was misaligned." If that was the case, then I am sure that the tech did not check it and get it to lock. I am certainly not going to misaligned it by only opening and closing the door....so make your own conclusion. Overall, it did go smoothly, other than the lock. So it was not a bad experience. If I had to use them again in a pinch, I would, however, I will get other quotes too.
Description of Work: The door glass was broken with just one pane, but because it was an e-glass, the glass needed to be replaced between the two panes = more money.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Susan K.
10/2011
5.0
air duct cleaning
+ -1 more
They are absolutely outstanding. I was so impressed. They were very thorough and did a great job. We were very happy with their work.
Description of Work: They cleaned our air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
George S.
10/2011
1.0
air duct cleaning
+ -1 more
I made an appointment between 10-11am. After 11am, I called them because they hadn't showed or called. I spoke to representative that told me that they had a computer problem and lost their information in their database and then told me that someone from my family called and cancelled the appointment. They also told me that they had 5 Smith's on the schedule for the day. I cancelled the service with them and requested a refund.
Description of Work: I purchased a Big Deal for Air Duct Cleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$249
Response from Squeeky Kleen Windows
We are sorry for the misunderstanding with the member and some of what he wrote is true, now you will hear the rest of the story. As proof that his rating is out of line with our performance please visit http://www.squeekykleenwindows.com/ were you will see over 260 verified reviews from recent customers giving us five out of five stars 98% of the time. We have over 60 appointments a day so we keep a dual scheduling system in the computer and on paper to ensure that no one is skipped. The member's appointment was recorded in both systems. At some point in the days before the appointment someone called and cancelled the appointment. In the book it had a line through it with this note: “postponed - will call back to reschedule.” It was also postponed in the computer. These changes only occur when someone calls and speaks with one of our five customer services representatives requesting that the appointment be postponed. The member was very upset when he called at 11:00 and stated that “I have been waiting for over an hour and what were we going to do about it.” He was rude, overbearing, and unreasonable. I tried to explain what may have caused the misunderstanding and he didn’t want to hear about it. He just wanted someone over their immediately and when I explained that the closest air duct cleaning system was 40 miles away and booked for the rest of the day and that we would have to reschedule for another day and he hung up. We do our best to deal with the problems that occur during a typical day but when the customer is unreasonable there is not much you can do about it.
Robert N.
10/2011
5.0
air duct cleaning
+ -1 more
the home was built in 1971 and i don't believe the ducts were ever cleaned. the crew showed up early, completed the work, cleaned up and left. a good experience.
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gloria W.
10/2011
3.0
air duct cleaning
+ -1 more
The crew showed up a half hour early with no notice, which was a bit annoying. The cleaning seemed pretty efficient at the time. They did leave a lot of debris from the ducts all over the place. Not having had this done before, it would have been nice if they had told us beforehand that we might want to move some things or cover them up. For the price, I'm not surprised but that extra communication would have gone a long way. They were fairly courteous but just didn't say much at all to us actually. They didn't seem to speak much English. Afterwards, we asked if they could clean up a few areas that were especially dirty. They cheerfully agreed but then got annoyed partway through. Maybe we were asking too much? We didn't know since this was our first duct cleaning. In any case, it seemed a little unprofessional if the customer is always supposed to be right. The following week, debris blew out from a few of our vents so that we had to vacuum a few times a day. I called the company back and the man I spoke to was very helpful and eager to get the problem corrected. A different crew came out and they were much more forthcoming and kept us informed of everything they were doing. They cleaned up a lot of sand/dirt from the vents and were surprised that the first crew did such a poor job since they were known to be very good. In the two months since then, the debris hasn't stopped blowing out the vents although it has diminished some. We've had an A/C company come out to figure out the problem. They've since inspected all the duct work and removed and capped off an evap cooler that wasn't being used, thinking maybe that was the source of the debris. The vents are still spitting it out, two months later. We have no idea whether the duct cleaning wasn't done well or just uncovered some other problem that we still haven't solved. Although I'm witholding blaming the duct cleaning, all we know is that we feel worse off now than before it was done.
Description of Work: Complete air duct cleaning plus sanitation
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$249
Jan D.
10/2011
5.0
air duct cleaning
+ -1 more
Appointment made easily and the team of three arrived on time and completed the work in a timely fashion. They called prior to coming and asked if they could come earlier than scheduled. I appreciated the call and was happy for an earlier service call. The person in charge (Junior) was very polite and through in his explanation as to what to expect. I would definitely use this company again. (I found them through Angie's List)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Air Duct Cleaning,
Window Cleaning,
Dryer Vent Cleaning,
Windows,
Glass and Mirrors,
Doors,
Energy Efficiency Auditing,
Window Treatments
FAQ
Squeeky Kleen Windows is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Squeeky Kleen Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Squeeky Kleen Windows offers free project estimates.
No, Squeeky Kleen Windows does not offer eco-friendly accreditations.
No, Squeeky Kleen Windows does not offer a senior discount.
No, Squeeky Kleen Windows does not offer emergency services.
Yes, Squeeky Kleen Windows offers warranties.
Squeeky Kleen Windows offers the following services: Windows, Window Cleaning & Treatments, Energy Efficiency Auditing, Glass & Mirrors, Dryer Vent & Air Duct Cleaning.