My problem with the company was the poor performance, poor communication and poor time management. We signed the contract on July 21rst. The company finally removed all the tools and what not on November 8th. Even then it was a mess. Every day they left was a mess. They did not seem concerned they were walking on nice a wood floor. Although they had put down runners the runners were regularly a bunched up mess. Residue and garbage floating endlessly. Initially, we were told the job could be finished within a few weeks as it was essentially a clean palate with it having been mostly deconstructed. Each day was a crap shoot to see if anyone was going to show up. The owner of the company and myself the main contact peoples. He would talk to me over the phone or text, or in person and assure me everything was on schedule but it was not. Even when I would ask he would have a well thought out excuse as to why things were the way they were and not as promised. He was a good word dancer and loved hearing himself talk about himself. At one point I said "In these times it is a good problem to have too much work. Now you have to manage your time and employees better." He continually disregarded this project because I was understanding and it was my fault I did not press him. I admit that and ask at the same time...if you have contracted someone why would they put you in the position to micro manage them when that is the last thing they want? He did not like confrontation so when my husband stepped into the picture he crumpled and fled. With little care, his workers finished what was required and they fled too. Leaving a trail of whats....what's this? What happened here? Are they done? He finally called me and said "I'm done with this "sh*t and all your drama." This bathroom was my father's bathroom and it's a fine bathroom though not completely finished as we had discussed. I too, was happy it was over and did not persue any further. We can finish the small stuff.
Description of Work: The bathroom was remodeled. We did most of the deconstruction and the company did the reconstruction. The final product was a remodeled bathroom.
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Service Categories
Kitchen and Bath Remodeling
FAQ
Southwest Green Building is currently rated 2 overall out of 5.
No, Southwest Green Building does not offer free project estimates.
No, Southwest Green Building does not offer eco-friendly accreditations.
No, Southwest Green Building does not offer a senior discount.
No, Southwest Green Building does not offer emergency services.
No, Southwest Green Building does not offer warranties.