United Lock Service, LLC

Locksmiths, Doors, Mailbox Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

United Lock Service is proud to have served the greater Phoenix area, including most surrounding cities, for over 17 years. We strive for 100% customer satisfaction on every job. We will work with you to understand your needs prior to starting any job, and we will complete each job with integrity, honesty, and care. We offer competitive pricing and will often beat competitors' quotes. Contact us today to ensure your home is protected and secure. Angie's List Discount: 10% off of total invoice. Must mention discount when calling. Not valid with any other offers. Valid anytime.

Business highlights

18 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks

Services we don't offer

We do not make keys for vehicles.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

4.9934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 626-650 of 934 reviews

Andrew B.
02/2025
5.0
locksmith
  + -1 more
Great service
Description of Work: Install deadbolt
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

rs J.
01/2025
5.0
locksmith
  + -1 more
Great fast clean
Description of Work: Locksmiths
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter M.
02/2024
5.0
locksmith
  + -1 more
Aaaassssssssss
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from United Lock Service, LLC
Thank you!

Marc H.
01/2024
5.0
locksmith
  + -1 more
Could not have gone better.
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from United Lock Service, LLC
Thank you. We're glad to hear it!

William S.
10/2023
5.0
locksmith
  + -1 more
Issue quickly and easily resolved.
Description of Work: Locksmiths
Rating CategoryRating out of 5
Yes, I recommend this pro

nick W.
01/2023
5.0
locksmith
  + -1 more
Great!!!!!!
Description of Work: Install deadbolt & door handle
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence G.
09/2022
5.0
locksmith
  + -1 more
Great service! Would hire again!
Description of Work: Door locks changed and smart lock installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nik S.
08/2022
5.0
locksmith
  + -1 more
On time and responsive
Description of Work: Locksmiths
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy M.
07/2021
5.0
locksmith
  + -1 more
perfect will hire him again
Description of Work: Locksmiths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathy M.
02/2012
4.0
locksmith
  + -1 more
Bought the coupon $19.99 (which is usually $15 for service call) and did not apply to total bill then spent another $87.50 for work done at the home. Great service; prompt; efficient but overpriced - would feel better if the $19.99 would go towards the total bill.
Description of Work: Re-key 3 locks and installed hardware on door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.5

Response from United Lock Service, LLC
We're sorry that you felt this way. Hopefully we can clarify a few things for you and for those who may wish to use our services in the future. The service call is normally $45, not $15 as you stated in your comment. The Big Deal coupon you purchased was for a $19.99 service call (savings of $25). That was paid to Angie's List in advance, not paid to our company. You were charged only for rekeying all your locks and a lock installation, and your invoice states that the service call was waived (due to purchasing the deal through Angie's List in advance). Without purchasing the coupon, your invoice would have been $45 more. So it was applied to your invoice, just not worded as such. If you would like us to explain the invoice in more detail, we'd be happy to discuss it with you. Please feel free to call us anytime. We do appreciate your business and hope that this has helped clarify some concerns regarding our pricing. We regret that you we're not completely satisfied, and we appreciate the opportunity to clarify and will make changes to how our invoices are worded in the future. Thank you, United Lock

Diana F.
02/2012
3.0
locksmith
  + -1 more
The work was was done. He was professional.
Description of Work: Once he arrived I used his service, but he was over priced from another agency. It was just easie to used his serviced once he was here.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$121

Response from United Lock Service, LLC
We're sorry that you felt our prices were too high. We always offer phone quotes, when possible, or in-person quotes and all pricing is agreed to (and written on our invoices) before any work is performed. We regularly offer Big Deals on Angie's List, coupons on our website, and various deals on other social media sites. We would have been happy to offer those suggestions to help with the pricing if we knew you were unhappy at the time of service. We'll use this information to improve our communication with our clients in the future. Thank you for your business and for taking the time to respond.

Dave L.
02/2012
5.0
locksmith
  + -1 more
.Nathan arrived on time on a 12-2 window. i had a newer electronic deadbolt to install, and after he examined it for a little, began the install. The craftsmanship was top notch and he took the time to explain the basic fundamentals of the lock system and vacuumed the area spotless after he was done. after reading the caveats of the do it yourself installations on Amazon, I let a professional do it and it shows. definitely would use Nate and Universal locksmith again. A+
Description of Work: Had a coupon and called to schedule an appointment to drill and install an electronic deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from United Lock Service, LLC
Thank you very much for leaving such a nice review for our company. We appreciate your business and hope to work with you in the future. Take care!

Lisa D.
02/2012
5.0
locksmith
  + -1 more
Mr. Nathan was prompt, very professional and competent. He finished the job within 45 minutes. I would use him again in a heart beat and recommend to friends.
Description of Work: They keyed 7 lock sets so that they would all use the same key, and made an extra key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from United Lock Service, LLC
Thank you very much for the positive review for our company. We truly appreciate your business. Take care!

Kevin M.
02/2012
5.0
locksmith, mailbox repair
  + 0 more
He showed up on time provide a quick quote and completed the work quickly. They were great to work with.
Description of Work: They re-keyed 7 locks on our new house and replaced the mailbox lock. They arrived on time provided a quick estimate and completed the work quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from United Lock Service, LLC
Thank you very much. We appreciate your business, and that you took the time to review our services, and hope to work with you in the future. Take care!

Betsy E.
02/2012
5.0
locksmith
  + -1 more
Adam showed up before us - very prompt, walked around the house with us to check the job and then went right to work re-keying everything. He also modified a door that wasn't latching properly. We are very pleased with his work and service...highly recommend!
Description of Work: We had all the locks changed the day after our new home closed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from United Lock Service, LLC
Thank you very much. We appreciate your business, that you took the time to review our services, and hope to work with you in the future. Thank you for recommending us. Take care!

Frank R.
02/2012
5.0
locksmith
  + -1 more
Nathan was on-time, explained all the work in detail. Discussed the estimate prior to performing the work. Very professional and respectful of our property and my time. I definitely would use them again.
Description of Work: Re-Key of Locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from United Lock Service, LLC
Thank you very much. We truly appreciate your business, and appreciate your review. Take care!

James B.
02/2012
5.0
locksmith
  + -1 more
I used the special deal for this service. They did a really good job and did everything I wanted. I called them to set up an appointment and they said that they would come over right then, so that was really good. It was nice for somebody to adjust that quickly; it made life a lot easier. I will use them again.
Description of Work: I used United Lock Service to re-key my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from United Lock Service, LLC
Thank you so much for the nice report. We appreciate your business and hope we can be of service in the future. Take care!

Carlo J.
02/2012
5.0
locksmith
  + -1 more
He was quick, congenial and had all the tools to do the job with him on his truck. He is great, did a great job, thorough and easy to get along with. The price was great!
Description of Work: They replaced the lock on the front and back door lock so that I could use only 1 key to fit both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from United Lock Service, LLC
We appreciate your business and thank you for taking the time to leave such a kind comment. Please let us know if we can be of assistance in the future. Take care.

Dominique P.
01/2012
5.0
locksmith
  + -1 more
I called this morning. He came the same afternoon, a little eariler than what he had said, which worked out great for me.
Description of Work: Nathan re-keyed all 7 locks around my house and provided 3 copies of the new key. 2 of my doors we squeaking loudly, nothing related to the locks. He found a way to get rid of the noise, going "above and beyond the call of duty". Thanks!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Response from United Lock Service, LLC
Thank you for choosing us and taking the time to report on the service you received. We truly appreciate your business!

Trish R.
01/2012
5.0
locksmith
  + -1 more
The company answered my call on a Sunday and were able to send out a tech by tues. They came within the time period they said they would and the gentleman was polite, fast and efficient.
Description of Work: Had my house re-keyed with multiple locks and extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from United Lock Service, LLC
Thank you very much for leaving such a nice report for us. We truly appreciate your business and hope that you will refer us to your family and friends. Take care.

Sandy L.
10/2011
5.0
locksmith
  + -1 more
My daughter had purchased a foreclosure, and several locks needed to be rekeyed. The major problem was the lock on the front security door. Unfortunately, the locksmith was unable to rekey the lock because it had been installed incorrectly, so he had to drill out the lock. We later replaced the lock with a new lock. The locksmith was prompt, courteous, and knowledgeable about the various locks. The cost ended up being higher than anticipated due to the improper installation by the previous company and the need to drill the lock.
Description of Work: Attempting to rekey the lock on the security door, and then having to drill out the improperly installed lock on the security door so that we could open the door.. Rekeying 2 locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from United Lock Service, LLC
Thank you for leaving feedback for our company. We truly appreciate your business, and we hope that you will recommend us to others. We know you had many options when deciding who to call, and thank you for choosing us. We're glad we could help. Take care and please let us know if you need us in the future.

be A.
08/2011
5.0
locksmith
  + -1 more
Excellent service. Arrived on time (within a very short timeframe). Got to rekeying and was finished very quickly. Very professional. Would definitely recommend! Thank you very much Nathan!
Description of Work: Rekeyed 4 exterior locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from United Lock Service, LLC
Thank you for taking the time to leave a positive report. We appreciate your business and are glad we could help! Take care.

Sara B.
08/2011
5.0
locksmith
  + -1 more
Nathan arrived on time. I only had to walk him around the house once to explain what i needed. He determined that two door knobs were not working and needed replacement. He explained everything very well. We also asked him for recommendations for two gates that needed locks. He was able to sell us a lock for one gate but couldn't provide one for a side gate. He told us what we had to do first with the side gate before he could set us up with a lock. I will have him back for any other lock needs we might have.
Description of Work: Nathan was scheduled to come to our home on our moving day to change all the locks in our new house as well as replace any locks that weren't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from United Lock Service, LLC
Thank you so much for taking the time to post a report. We're glad you're happy with our service and truly appreciate your business. Please let us know if you need us in the future. Take care!

JUDY S.
06/2011
5.0
locksmith
  + -1 more
They showed up the next morning on time and were quick and professional. He even changed out a new deadbolt and locking door handle for me.
Description of Work: I recently purchased a new home and needed the locks and mailbox rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from United Lock Service, LLC
It was a pleasure doing business with you. We truly appreciate your business, and thank you for taking the time to post a report about your experience with our company. So glad we could help and that you were pleased with our services. Please let us know if you need us in the future. Take care!

Paul L.
11/2010
5.0
locksmith
  + -1 more
He was extremely responsive, very punctual, and he included the use of a coupon that I had found on-line. He was very professional and I would definitely use him again. Thanks Nathan.
Description of Work: I am a new owner in Queen Creek/San Tan Valley. I contacted United Lock Service, LLC and dealt with Nathan Ramirez. I requested that he re-key my home and send me the keys to my address in MN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from United Lock Service, LLC
Thank you for leaving us such a great review! We truly appreciate your business and are glad we could help rekey the locks on your new home. Please let us know if you need us in the future. Happy Holidays!

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Mailbox Repair

FAQ

United Lock Service, LLC is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

United Lock Service, LLC accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
Yes, United Lock Service, LLC offers free project estimates.
Yes, United Lock Service, LLC offers eco-friendly accreditations.
No, United Lock Service, LLC does not offer a senior discount.
Yes, United Lock Service, LLC offers emergency services.
Yes, United Lock Service, LLC offers warranties.
United Lock Service, LLC offers the following services: Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks
We do not make keys for vehicles.

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM