United Lock Service, LLC

Locksmiths, Doors, Mailbox Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

United Lock Service is proud to have served the greater Phoenix area, including most surrounding cities, for over 17 years. We strive for 100% customer satisfaction on every job. We will work with you to understand your needs prior to starting any job, and we will complete each job with integrity, honesty, and care. We offer competitive pricing and will often beat competitors' quotes. Contact us today to ensure your home is protected and secure. Angie's List Discount: 10% off of total invoice. Must mention discount when calling. Not valid with any other offers. Valid anytime.

Business highlights

18 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks

Services we don't offer

We do not make keys for vehicles.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

4.9934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 601-625 of 934 reviews

Jill D.
07/2012
5.0
locksmith
  + -1 more
Fabulous service. Extremely professional and personable young man. The appointment was set up solely for removing broken key but when I showed him some security issues that concerned me, he promptly told me the solution and added security bars to my sliding glass doors. He also fixed (at no expense) a lock that was not correctly aligned. Great service. Would definitely recommend and use again.
Description of Work: Had a broken key removed from lock. Had 2 security bars added to sliding doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jane M.
07/2012
5.0
locksmith
  + -1 more
He was very punctual. He was quick and professional.
Description of Work: They rekeyed my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.5

Diane S.
07/2012
5.0
locksmith
  + -1 more
I would HIGHLY recommend Nathan at United Lock Service. He was so professional and fixed both of our doors at a very reasonable price. (It helped that I had an Angies List Coupon!) He also pointed out that the builder had not drilled a very deep hole for the deadbolt to fit into the wall when the door was locked which limited how much the bolt was actually effective. (Hope this makes sense!) We gave our approval for him to drill into the wall to create a deeper trench. I could immediately see how much safer the lock was after he did it. And, of ocurse, he fixed the problems we had originally called him to take care of. Would definitely use this company again. Honest, efficient and a delight to deal with! Plus, he came out the same day I called within 3 hours.
Description of Work: Nathan fixed two dead bolts on two separate doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Brenda V.
07/2012
5.0
locksmith
  + -1 more
Very convenient for me, easy scheduling, professional and prompt service. I think the technician was named Nate--and he was friendly and quick. Thanks, United Lock! I will be a future customer!
Description of Work: Used Angie's List coupon to help bring the costs down. Had 5 keyholes re-keyed, and bought a couple small brass padlocks from the truck's inventory, and had a couple to few extra key copies made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

ANN M.
07/2012
4.0
locksmith
  + -1 more
He was prompt. When he came you had to purchase the security bolt. I had to pay additionally for him to put in the hole for the bolt to go into. I felt that the Big Deal I purchased for his service was misleading as I wasn't expecting to have to pay additional costs. He worked quickly and was very professional.
Description of Work: He came to put in a dead bolt lock for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

Peter H.
07/2012
5.0
locksmith
  + -1 more
It was great experience overall. They were very courteous and explained all our options and then completed the job for a small fee.
Description of Work: A technician came out to our house and re-keyed an old lock on a carport gate. He serviced the lock and made us several keys for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Peter M.
07/2012
5.0
locksmith
  + -1 more
They changed the locks in our new house quickly, inexpensively and with no problems.
Description of Work: They changed the locks in our new house quickly, inexpensively and with no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cheryl P.
07/2012
5.0
locksmith
  + -1 more
Nathan was extremely helpful, professional, and courteous. There was one pool safety lock that I also wanted changed, but they don't provide those services. He was kind enough to provide a recommendation. I applied the coupon provided on this site to the services with no questions asked. I would highly recommend them for your locksmith needs.
Description of Work: I recently purchased a home and wanted to have all the locks changed. He changed the locks on two doors, including deadbolts, and provided me with the number of keys that I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Carol D.
06/2012
5.0
locksmith
  + -1 more
I found a coupon on Angie's List so bought it (gave me a discount). Called the company and figured that it would be at least next week. But to my surprise he was able to come this afternoon! He gave me an hour time frame and he came in that time frame. Looked at the job, gave me a quote and after I approved it...set to work. I ordered extra keys which he provided for a cost. Bottom line....he came quickly, did what I needed and was done and left. I was satisfied with the service. Would call him again!
Description of Work: I needed 5 locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from United Lock Service, LLC
Member, we're so glad you were happy with our our prompt service. Thank you for taking the time to leave nice comments. We appreciate it!

Mercedes W.
06/2012
5.0
locksmith
  + -1 more
Tenants abruptly moved out of our rental property, taking all the keys with them. They had had the front and back doors rekeyed and never gave me a copy of the new keys. There was concern about them re-entering the premises so we wanted the house rekeyed ASAP. I called United Lock and Nick gave me a quote over the phone. He helped me figure out which of his specials I could use and was available that same day for the work. He assured me he could rekey both the locks I had a key for and the ones without. He showed up on time, even a little early, and explained what he was going to do and the charges. He was quick and efficient. He even makes extra keys for me on-site. I ended up changing my mind after he left and wanting a couple more locks done as well as the mailbox. I called him and he was kind enough to come right back and perform the work cheerfully even though it was lunchtime and he probably needed a break from the heat. I agree with a previous review, Nick does indeed rock!
Description of Work: Rekeyed all door locks on house and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from United Lock Service, LLC
Thank you so much for the nice report! We love hearing from our customers, and thank you for trusting our company to handle your lock needs. Thank you for your business, and take care.

Simon L.
06/2012
5.0
locksmith
  + -1 more
Besides a little scheduling problem, the work was done as expected and within the budget.
Description of Work: Company did a rekey in our new house. Nate was responsive and took care of the work in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Response from United Lock Service, LLC
We're sorry for the unexpected scheduling issue, but are glad that Nate did all the work as you wanted. Thank you for your business!

Jose E.
05/2012
5.0
locksmith
  + -1 more
Wow, these guys are good! I called late afternoon one day and they were out the next day. Fix my lock in about 15min. There estimate was right on the money and are very honest. They were even 15min early. I used the coupon from Angies list, paid a total of $57.50 I would hire them again in a second. Highly recomended!!!
Description of Work: repair front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57.5

Response from United Lock Service, LLC
So glad you were happy with our services. Thanks for taking the time to leave a report and for calling us. Take care!

GRANT C.
04/2012
5.0
locksmith
  + -1 more
I needed 5 locks re-keyed on a rental property. I called 4 different locksmiths to check prices. all around $110 for 5 locks including trip charge. I called Nathan and asked him which of his Angies list coupons would work best for me. He told me his 75 for 35 would mean I would owe him $45. We scheduled a time, he showed up when he said he would, he was pleasant and professional. He was about to leave when I asked him to cut off a padlock the sellers had left. He did it happily. Nathan rocks.
Description of Work: 5 locks re-keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from United Lock Service, LLC
Thanks so much for your business and for taking the time to leave such a nice report. We appreciate it!

Mary B.
04/2012
5.0
locksmith
  + -1 more
Nathan showed up a couple minutes early on a Saturday morning. He quietly worked swiftly to replace every lock and dead bolt in the house we purchased. We would recommend him due to his perfection, care and ease.
Description of Work: Booked the appointment directly with Nathan to replace all locks and dead bolts in the new house we just got possession of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Response from United Lock Service, LLC
We're glad you were happy with the service Nathan provided. Thank you for your business, and thanks for taking the time to leave a nice follow-up report for our company.

Kathleen H.
04/2012
5.0
locksmith
  + -1 more
We are pleased with the service (getting an estimate, scheduling the work, and quality of the repairs) and very glad we do not have to replace all our exterior door fixtures. We had an Angie's coupon ( $35 for $75 worth of locksmith services); the total cost was the $35 coupon and an additional $20 at the time of service.
Description of Work: We have very old door knobs/handle fixtures and they were always getting stuck: wouldn't let us open the doors to get inside/outside the house. Nathan Ramirez fixed them in no time at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from United Lock Service, LLC
Thank you for your business and for the nice report!

David G.
04/2012
5.0
locksmith
  + -1 more
Nathan arrived at 12:15 and left at 1:00. He immediately evaluated my locks, even making a suggestion for better protection on one of my back doors. When I told him one of my doors would soon be replaced, he advised me not to add a dead bolt now, but to do so as soon as the door is replaced. He was fast, professional, courteous and well-dressed. It was a totally pleasant experience.
Description of Work: Nathan showed up right on time. He had quoted me exactly the price he charged for his services -- including his service charge, which I got for half price with a coupon on Angie's list. He advised me on the best locks for each of my doors (I just bought the house yesterday), and even cut off a padlock out back and gave me two new padlocks for the price of one. He took away all of his debris and left me with four keys. It was absolutely the perfect service experience. And I really felt his prices were fair and reasonable. I would not hesitate to reocmmend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from United Lock Service, LLC
Thank you for leaving such a nice report. We're happy you were satisfied with our services, and thank you for your business!

Sean B.
04/2012
5.0
locksmith
  + -1 more
Great service and great price. I would use them again.
Description of Work: Rekeyed 4 doors in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from United Lock Service, LLC
We're glad you were happy with our services, and thank you for leaving a positive report!

Jim P.
04/2012
5.0
locksmith
  + -1 more
Excellent service, he did what he said he would do, and gave me a quote over the phone when I hired him. He came out the same day and performed the work.
Description of Work: Nathan re keyed several door locks in a home I just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from United Lock Service, LLC
Thanks for the positive comments. We appreciate your business and are glad you were happy with our company.

Rashad S.
04/2012
5.0
locksmith
  + -1 more
The locksmith I talked to was Nathan. He arrived promptly and provided excellent service. The deal was great with the coupon that was offered. I would definitely use their service again and recommend it to others. :)
Description of Work: Rekeyed six locks for home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Response from United Lock Service, LLC
Thank you! We appreciate your business and are glad you'd recommend us to others.

Gay S.
03/2012
5.0
locksmith
  + -1 more
Arranged service call online before we arrived - repairman arrived promptly as arranged - advised what needed to be done - did work quickly and efficiently - liked the option to rekey so we could use our house keys on lock but also had keys that would open only gate too - service call waived due to Angie's List coupon - repair costs in addition very reasonable.
Description of Work: He rekeyed double-sided gate lock - gave us key that would unlock gate but also lock keyed so could use our regular house keys in addition (gate key not open house tho') - also installed additional strikes to fill too great a space between the frame and the gate so lock would securely hold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from United Lock Service, LLC
Thank you for leaving such a positive report. We appreciate your business!

Michelle B.
03/2012
5.0
locksmith
  + -1 more
Nathan (the owner of the business) did an excellent job. The old locks and deadbolts that were being replaced had been installed incorreclty by Lowe's several years ago when we replaced the doors so it took Nathan a little longer. We are very satisfied with the job. Nathan was very professional. We would certainly would recomment United Lock Service and Nathen.
Description of Work: We had two exterior door locks and deadbolts replaced with ones we had puchased already.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from United Lock Service, LLC
Thanks so much for leaving a review. We appreciate your business and are glad you were happy with our services!

Carol K.
03/2012
3.0
locksmith
  + -1 more
Misrepresentation of cost. We did not understand there was a service call and I paid $75.00 for a prepaid discount of $35.00. Installer made a mistake in his count; we had 8 locks rekeyed at $15.00/ea and not 9. Total cost was way out of line. Good job but won't do this again.
Description of Work: Rekeyed several locks at my home.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$75

Response from United Lock Service, LLC
We're sorry you felt the coupon wasn't clear. All service professionals have a service call (sometimes it's stated, other times it is figured into a flat rate so you don't know you're paying it). We always give free quotes or estimates, in person or over the phone, if asked, prior to performing any work. Our techs write out exactly what service was provided on our invoices, including a break down of cost per item, before you are asked for payment or a signature. Even though you felt the cost/coupon was misrepresented, we are glad you were happy with the work performed, and thank you for your business.

EDWARD M.
03/2012
5.0
locksmith
  + -1 more
Nathan was on time, professional and personable. I had five different locks that were not working properly (hard to turn etc.). He adjusted them all and rekeyed my garage door cylinder. He even did some grinding on one of the latch mechanisms and strike plate. I could not believe that I had lived with my locks operating so difficultly for so long. It is not a chore to open any of the doors. The garage was the worse. I would have to "jiggle" the key for up to 2 minutes to get it to open with a key from the outside. I asked him to install a deadbolt lock between my kitchen and the laundry room that leads out to my garage. I am very happy with the service and would hire Nathan again.
Description of Work: Adjusting locks, rekey and installation of a new deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from United Lock Service, LLC
Thank you for taking the time to review our company. We truly appreciate your business and thank you for using our services.

James H.
03/2012
5.0
locksmith, mailbox repair
  + 0 more
Would easily hire them, or recommend them if/when this type of service is needed.
Description of Work: Would easily hire them, or recommend them if/when this type of service is needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$212.5

Response from United Lock Service, LLC
Thank you for taking the time to review our company and for using our services. We appreciate it!

mark S.
03/2012
5.0
locksmith, mailbox repair
  + 0 more
Excellent, not only rekeyed the locks but lubricated and reset lock position in a timely manner.
Description of Work: Rekeyed locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202.5

Response from United Lock Service, LLC
Thank you for taking the time to review our company. We appreciate your business and are thrilled that you were happy with our service.

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Mailbox Repair

FAQ

United Lock Service, LLC is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

United Lock Service, LLC accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
Yes, United Lock Service, LLC offers free project estimates.
Yes, United Lock Service, LLC offers eco-friendly accreditations.
No, United Lock Service, LLC does not offer a senior discount.
Yes, United Lock Service, LLC offers emergency services.
Yes, United Lock Service, LLC offers warranties.
United Lock Service, LLC offers the following services: Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks
We do not make keys for vehicles.

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM