STEAMEX CARPET-UPHOLSTERY-TILE & GROUT CLEANING

Very well.

They did a nice job

This is the first time I used SteamEx but will certainly not be the last. Before SteamEx came today, I had held off cleaning the carpets for a while since the last cleaning (from another formerly great carpet cleaner) was extremely deficient because the carpet cleaner sent a newly trained associate. Even though that other cleaner came back for a re-do, the carpets looked even worse in traffic areas after the re-do. I learned the hard way that carpet cleaning is an art and a science. I called SteamEx yesterday and they were above and beyond in every regard, starting with the call to schedule an appointment. The carpets look great - I had several tar like spots too that seemed likely impossible to fully get out. Before trying another carpet cleaning company, I had managed expectations and was even at one point considering re-carpeting. SteamEx left me with a new home! SteamEx uses some interesting methods that other carpet cleaners either did not have the equipment and/or did not take the time to do. Their personal standard for working on traffic areas was also above and beyond. They seem dedicated to methods that work and invest in knowing and researching those methods.

It turned out ok. Didn't do traffic areas good enough and carpet took forever to dry. I feel they could have sucked up more of dampness and gone over more times

They did a fantastic job - they were prompt, courteous, helpful - from Florence in the office to the actual cleaners. I will definitely use them again!

Brett arrived right on time. He got right to work. He measured the space I wanted cleaned and went ahead and pre-spotted the bad spots. He also moved a table and a recliner chair in the Den and a Futon in the bedroom. Then he went ahead and steam cleaned everything. Because I just wanted traffic patterns done, my area to be done did not add up to the minimum the company charges. He was very nice and explained this to me and so I had him do some of our living room also. He did an excellent job and my carpet looks like new. I especially appreciated the fact that he could work in the early evening hours since my husband has 24 hr. care and we had to work around his schedule. There were some very bad spots in our Den where my husband spends most of his time and Brett did such a good job that it looks terrific. I would definitely recommend this company and I thought the price was very reasonable.

This was the third time that we used them for carpet cleaning services. We continue to use them because they always do a great job.

The service has always been great. They're always careful, quick, and they have a service to take any stains out that are needed to be taken care of. They've never ruined anything and they always do a good job!

unknown

The service was fine overall. They were very friendly, explained what they were doing and what they were doing. They chatted with my wife too while they were working.

I love them! They're always Johnny-on-the-spot. Once, I had a daughter that got sick in the middle of the night and they came out in the middle of the night to clean it up! I didn't even have to pay an extra fee. They always show up on time and call beforehand. The service is nice, and I've really enjoyed working with them overall!

The service was great overall. Their price seems fair for the quality of the work. They've been here for a long time, and we've been using them since 2000.

They're a good group of guys, and they did a good job overall. They were very punctual, knowledgeable, and courteous!

I had houseguests who brought their dog who wasn't housebroken. I called Steamex after the visit and it took Ted several weeks to return my call--in the meantime, I got busy and forgot about the carpet. When he finally called back, I described my situation and asked if he could handle these types of stains and was assured he could. In addition to my guest room, I decided to have him clean my dining room carpet as well after he said he could remove the stains there as well. He was professional, punctual and rather pricey (charges by the s.f. instead of the # of rooms), but I figured he was worth it if he did what he said he could do. Bottom line: Inasmuch as the carpet needed to dry before I could get into the rooms, it wasn't until the next day that I saw his results were no better or worse than any of the other time I've had my carpets cleaned...just more expensive Stains were lighter but still there.

Our carpets look brand new after having Steamex in our home. The key for us was the fact that we had some ink stains in our carpets that a prior company told us we would never get out. Steamex asked questions about what we thought the stain was - because with that information they would know what to apply in order to have the best chance of removing the stain. We were skeptical because a previous company told us it would never come out. The carpets are now perfect - my wife's jaw dropped when the stains came out. Their prices are very competitive - and based on this experience they just earned our business for annual carpet cleaning.

Ted did a wonderful job. He was on time, measured everything out very quickly, gave us the price (which was good), and got to work. Every single carpet came out beautifully. I would definitely use Ted (Steamex) again. Ted had a great personality too. It was fun to have him at our home.

THEY CLEAN EACH YEAR MY HOME WITH STAIRS. THEY ARE VERY PROFESSIONAL AND DO AN SUPERB JOB. THE CARPETS LOOK BRAND NEW EACH TIME THEY CLEAN THEM. THE CLEANING LASTS UP TO 10-12 MONTH. THEY DO SUCH A GREAT JOB THAT WE ONLY HAVE TO CLEAN THE CARPET ONCE A YEAR, WHICH IS GREAT SINCE WE HAVE 2 KIDS, 3 DOGS, AND A CAT. WE HAVE USED THIS COMPANY FOR THE PAST 5 YEARS. THEY CARPET CLEANING IS BY FAR THE BEST.

THE PEOPLE THAT I HAVE WORKED WITH, ARE ALL VERY FRIENDLY AND HELPFUL. THEY DO A GREAT JOB. I AM ALWAYS VERY PLEASED WITH THE THOROUGH JOB THAT THEY DO. THEY ARE A LITTLE MORE EXPENSIVE THAN OTHERS I HAVE LOOKED INTO, BUT WELL WORTH IT.