Default business cover photo

RAINBOW INTERNATIONAL RESTORATION AND CLEANING

About us

Business highlights

Emergency services offered
37 years of experience

Services we offer

BOARD UP SERVICE, CARPET CLEANING, CARPET REPAIR, DISASTER CLEANUP, FIRE DAMAGE RESTORATION, GROUT COLOR SEALING, NATURAL STONE POLISHING SEALING REPAIRS RESURFACE., RAPID STRUCTURAL DRYING, RECONSTRUCTION PUT BACK, RESIDENTIAL WATER INTRUSION EVALUATION, RESTORATION SERVICES EMERGENCY WATER REMOVAL, SMOKE DAMAGE, THERMAL CAMERA IMAGING, TILE & GROUT CLEANING, WATER DETECTION INSTRUMENTS,  PAD REPLACE,  STAIN & SPOT/ODOR REMOVAL- UPHOLSTERY & DRAPERY CLEANING

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%
Showing 1-6 of 6 reviews
David C.
Aug 2014
2.0
unknown

Sherlie S.
Jul 2014
5.0
Yes, I recommend this pro
They were extremely thorough and did an outstanding job.  Very trustworthy, honest, professional and I would highly recommend them to others.

Frederick K.
Nov 2011
5.0
Yes, I recommend this pro
$375
Contacted Rainbow International and asked for a quote over the phone after describing the situation and amount of square feet involved.  We scheduled a time to meet them on a Saturday morning and they were there promptly at the agreed upon time.  They spent 6 hours cleaning this townhouse from top to bottom.

RITA F.
Mar 2009
4.0
$220
I talked with Jim, the owner, and expressed my concerns about the timing and the desire to have the carpets cleaned perfectly. Jim was able to schedule the cleaning on the desired date and said his son Sam would be doing the job. Sam showed up on time, verified with me as to what areas needed to be cleaned and went to work on all the steps involved in cleaning a carpet.
Response from RAINBOW INTERNATIONAL RESTORATION AND CLEANING
"THANK YOU AND WE DO WELCOME COMMENTS FROM ALL OF OUR CLIENTS. I AM ALWAYS INTERESTED IN COMMENTS THAT SAY "USE HIM WITH CAUTION" AS THOUGH WE DID NOT DO WHAT WE SAID. I PERSONALLY SPENT ALMOST 30-40 MINUTES WITH THE CLIENT ON THE PHONE WHICH IS 3 TIMES THE USUAL TO BOOK A JOB. GRANTED ONE CAN HAVE A BAD DAY AND EVERYTHING GO WRONG, BUT THIS WAS NO SUCH DAY AS THE BEGINNING COMMENTS RECORD. 1. PRICE WAS EXACTLY KNOWN BEFORE WORK BEGAN, 2. CLIENT FELT SHE PAID TOO MUCH, OF WHICH I'M ALWAYS SURPRISED WHEN SOMEONE FEELS THEY KNOW THE COST OF DOING BUSINESS. TRAINING, UNIFORMS, EQUIPMENT INSURANCES NOT TO MENTION WAGES. NATIONWIDE COSTS SURVEYS TELL US IT COSTS ABOUT $85-$90 JUST TO SHOW UP AT THE DOOR. OF WHICH MANY COMPANIES HAVE ADDED FUEL SURCHARGE, WE HAVE NOT 3. LEAVING BOOTIES IS STRICTLY FORBIDDEN BY OUR CORPORATE POLICY BECAUSE OF THE LIABILITY OF SOMEONE SLIPPING AND BREAKING SOMETHING. WE WERE THE FIRST IN THE INDUSTRY TO USE SHOE COVERS AND NOW FIRST TO REFRAIN. 4. THE CARPET WAS WETTER BECAUSE OF THE PROTECTANT APPLIED AFTER CLEANING. PLUS OUTSIDE HUMIDITY LEVELS WERE VERY HIGH TAKING LONGER TO EVAPORATE. 5. THE TECH WAS AWARE OF THE PROTECTANT TO BE APPLIED BUT BECAUSE THE CLIENT DID NOT WANT THEIR SPOUSE KNOWING WE MIGHT APPLY IT, AND WAS ONLY TO BE ADDED IF CLIENT INSISTED.(WE DO NOT GET IN THE MIDDLE OF DOMESTIC DIFFERENCES). 6.CREW WAS PROVIDED WITH JOB REPORT AND ALL MATERIALS WERE ON THE TRUCK. SOME SERVICES THAT MAY BE ADDED BY CLIENT AFTER ARRIVAL MAY NOT BE PROVIDED AT THAT TIME. 7.CARPET EDGES NEXT TO BASEBOARD CAN'T GET CLEANED (CLEANING TOOL DOES NOT ALLOW US TO GET RIGHT NEXT TO THE BASEBOARD)AND SOMETIMES FILTRATION FROM AIR SYSTEM MAY LEAVE SOOTY UN-CLEANABLE AREAS NEXT TO BASEBOARD. WE RESPECT THE CLIENTS HOME AND TRY NOT TO DING ANY WOODWORK. 7. SCUFF MARKS? COULD OF HAPPENED AFTER WE LEFT IF SOMEONE IS WALKING ON CLEAN CARPETS WITH DIRTY SHOES, COULD HAVE BEEN STAINS THAT TOOK LONGER TO GET UP, I'VE SEEN A LOT OF STUFF IN 20 SOME YEARS. THE MOST DISAPPOINTING THING IN ALL OF THIS IS THAT WE DO OFFER A 30 DAY GUARANTEE TO ALL OUR CLIENTS, IF THEY WOULD HAVE CALLED WE WOULD AND HAVE ALWAYS REMEDIED THE SITUATION. IF THEY DON'T CALL WE NEVER KNOW IF THERE IS A COMPLAINT. ALSO, WE INTERVIEW CLIENTS AND RATE THEM TO SEE IF WE WOULD DESIRE TO HAVE THEM AS A LIFETIME CLIENT. WE GOT NO NEGATIVE FEEDBACK FROM THE CLIENT TO THE TECH, WHICH ASSURES US IN MOST CASES THE JOB WENT WELL. WE DO HAVE A PERSON WHO DOES FOLLOW UP CALLS BUT SHE WAS OUT OF THE OFFICE 2 WEEKS ATTENDING TO HER PARENTS WHO HAD FALLEN ILL. WE WILL STILL BACK OUR GUARANTEE ONLY IF THE CLIENT FEELS IT WILL SOLVE THE SITUATION AND HOPEFULLY RESPOND WITH A MOST FAVORABLE REPORT. A PERSONAL WORD- WE HAVE NEVER BEEN IN BUSINESS TO PROVIDE BAD SERVICE ONLY EXCELLENT AND HONEST HARD WORK SINCE 1988 AND OUR WEBSITE HAS VIDEO TESTIMONIALS FROM REAL LIFE PEOPLE. IF WE ARE BEING COMPARED TO THE DISCOUNT CLEANERS I WILL ADMIT WE ARE NOT THE CHEAPEST NEITHER ARE WE THE HIGHEST. THE TECH ON THE JOB HAS TEN YEARS OF EXPERIENCE AND IS CERTIFIED BY THE IICRC, AS WELL OUR FRANCHISE IS A IICRC CERTIFIED FIRM. THESE CREDENTIALS COME ONLY AFTER EXTENSIVE TRAINING AND TESTING AND SHOULD BE THE FIRST QUESTION EVERY CLIENT ASKS BEFORE HIRING ANY CARPET CLEANING OR PROFESSIONAL SERVICE COMPANY. ARE YOU IICRC CERTIFIED? THANK YOU AGAIN FOR A FORMAT TO OPEN HEARTEDLY RESPOND TO COMMENTS THAT AFFECT A PERSONS BUSINESS AND A ANOTHER PERSONS EMPLOYMENT."

PRISCILLA C.
Sep 2006
5.0
Yes, I recommend this pro
$250
Integrity Carpet Cleaning were awesome! I have never been more comfortable with service technicians in my home with me and my little girls. They were on time and very professional but also personable. Besides doing a great job on my carpets, they gave me a sample of their tile cleaning and also stone counter top sealing. Which in the near future I will call Integrity to have those services completed. I was happy that a friend told me about Angie's list and I was also very happy and satisfied with Integrity Carpet Cleaning. I will continue to use them as my carpet cleaners.

VAN M.
Sep 2004
5.0
Yes, I recommend this pro
$200
THEY ARE COURTEOUS, STAY ON SCHEDULE, AND DO A THOROUGH JOB.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RAINBOW INTERNATIONAL RESTORATION AND CLEANING is currently rated 4.3 overall out of 5.

RAINBOW INTERNATIONAL RESTORATION AND CLEANING accepts the following forms of payment: CreditCard

No, RAINBOW INTERNATIONAL RESTORATION AND CLEANING does not offer free project estimates.

No, RAINBOW INTERNATIONAL RESTORATION AND CLEANING does not offer eco-friendly accreditations.

No, RAINBOW INTERNATIONAL RESTORATION AND CLEANING does not offer a senior discount.

Yes, RAINBOW INTERNATIONAL RESTORATION AND CLEANING offers emergency services.

No, RAINBOW INTERNATIONAL RESTORATION AND CLEANING does not offer warranties.