Love Dr. Cloonan, she always has a smile and really cares. My husband and I have been seen by her for about 7 years. She reviews your file before coming into the room. She will take the time you need to listen to your concerns. This does however mean that her appointments always run late. We always try to get the first appointment available in the morning or after lunch and take a book to read. The office staff does seem to change, but I am happy with the current staff. My husband has many medical issues. In fact, Dr. Cloonan was referred to us by my husbands cardiologist. We are very happy with Dr. Cloonan.
Description of Work: Refill prescriptions, semi annual check-up.
Rating Category
Rating out of 5
punctuality
3.0
Yes, I recommend this pro
01/2015
4.0
internist
+ -1 more
I have been seeing him for years. My interactions with him have been fine. The facilities are fine. The office is clean. They are up to date. It can be a challenge getting in to see him. He is on time for appointments.
Description of Work: My doctor is Dr. Lieber. I have seen him for general checkups.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
06/2014
5.0
family doctor
+ -1 more
She understands that I have a plan for my health, too. She doesn't try to get me to take a whole lot of medicine nor do things that I don't want to do. If I say that I don't want to take it, it's fine with her. She listens and she pays attention. The staff treats me very well and they're friendly. The office is very clean and they have free water and candies. I don't like the magazines but I can't complain about them. The chairs are comfortable and everything seems to be fine.
Description of Work: Dr. Melanie Cloonan is my physician.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
02/2013
1.0
internist
+ -1 more
I feel a little bad writing this review but it's all true and I felt like I should, if my problem was let's say CANCER, I could have been dead by now. Please don't risk your health or waste your time going to this office. I read the previous review and it made me laugh, it's true, Dr. Lieber rarely (if ever) looks at you, he is always staring at his computer. I've been seeing Dr. James Lieber for approx. 2 years now, maybe a little less. I was with my previous doctor for over 15 years, sadly he retired. I am young and in decent health, I don't go to the doctor often but have recently have been having major abdominal pains. I went to Dr. Lieber December 2, 2012 and had an ultrasound, they were supposed to call me with follow ups and referrals and guess what today February 12, 2013, I got a call back, that's right 2 months later. Christ I could be dead by now. In the mean time, I got the results of my ultrasound and it came back, "unremarkable", yet I was still in pain. Also I had been calling his office to inquire as to the referals, etc. they always told me the referrals person was busy and to leave a message. I think I called 5 times and they just got back to me 2 months later. Really? The person who finally got back with me apologized and said they just learnt there referral person wasn't doing her job, sounds to me Dr. Lieber wasn't doing his job. Another problem I had with their office; back in Feb 2012, I fell down the stairs in my home, I didn't want to go to the hospital, I knew they would just refer me to my primary care who would then refer me a few specialists. I called Dr. Liebers office and said I needed an emergency appt. she said he didn't have an opening for 2 weeks, WHAT? I kept calling back and asking if there was a cancellation, finally I got an appt. the next day and let him know I didn't appreciate being told for an emergency I couldn't get an appt. for 2 weeks, he apologized for his office and said that they should have talked to him. Dr. James Lieber is a nice enough person but does lack a bedside manner, he never looks at you, and he's always in a hurry, not what I'd call a people person. You get the impression from him that he really doesn't enjoy his work, it's just a job. His office staff... they are rude, unfriendly, just horrible, they don't care about their patients, it's just a job to them, I cannot imagine who hired these people not one of them have any business dealing with the public. If you have health problems and need a serious doctor and professional staff, or like me are just looking for a good doctor to continue seeing for the rest of your life, please do not waste your time at this office.
Description of Work: Stomach problems, severe pain.
Rating Category
Rating out of 5
punctuality
4.0
08/2012
2.0
internist
+ -1 more
He never does anything but sit with his computer in his lap, ignores half of what I told him and will focus on a singular problem to address. I tell him I get nauseous, he gives me antacids even though I tell him that my stomach is not what makes me nauseous.I get constant headaches, never once has he ever looked in to what causes them. My neck pain is intolerable and my backpain almost as much. He's never checked me for anything, just sits there with his computer. I've been knocked out three times in my life he has never even suggested that I have someone look at that as possibly being a cause for my headaches.I'm sorry but I could go on ranting forever, what I have written here in just the tip of the iceberg but I think you'll get the point by now.I've never seen such a hands-off approach in my life.I am now out of my Statin medication, pain meds and meds for my nerves which are shot. I will soon be out of several other meds I wonder what happens after I die from lack of treatment?Thanks for listening! .
Description of Work: I've been seeing Dr. Lieber for almost two years now. I have a numerous medical problems including: diabetes, Hepatitis C, tuberculosous, heart disease and severe spinal problems in both the cervical and lumbar spine. I also have internal hemorhoids (which bleed all the time) and prostate problems. I've had cervical spinal fusion, 3 cardiac stents and an angioplasty I get numbness in my feet, legs, arms and hands, pain in my arms, hands, legs and feet. I am under several medications in order to combat these problems which include: blood pressure meds, Lantus and humalog, statins for cholesterol, plavix for my coronary heart disease and anti-depressants. I saw him for an appointment today in order to get refills on some meds. He informed me that I need to see him every three months before he would fill those meds. He has never informed me of that requirment beforehand. The problem is I called these meds in 7 days ago and his office never informed me of this requirement. I also tried to make an appointment with him at the same time and could not get in for a week. In the meantime my meds are running out. No contact of any kind is ever initiated from his office unless I call them. I arrived today for my appointment only to be told that he will not fill my prescription until I had my blood work done. I feel as if this guy is playing games with my health. If he wishes to line his pockets with the money he receives from my appointments DO IT. Just don't mess with my health and my life. BTW, this is not a very busy office so for any of you who my be thinking he doesn't need my business would be wrong.He currently has me seeing him every month for my pain meds on top of every 3 months for a regular checkup.
Rating Category
Rating out of 5
punctuality
4.0
12/2011
5.0
internist
+ -1 more
He is relatively the same age as me so he is easy to talk to. He actually listens to what I have to say about my symptoms. He never seems to be in a rush. He will take the appropriate amount of time needed with me in appointments.
Description of Work: He is my doctor.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
07/2011
2.0
internist
+ -1 more
The office staff complain and talk about each other in front of the patients. Communications are very poor.
Description of Work: I have been with Dr. Cloonan Schulte for over a year as a patient. I have issues with unprofessional conduct by her office staff and did report this to the Dr. Cloonan. However, when I needed to be in contact with her due to having a serious medical illness, calling her answering service four times without any results. I ended up being admitted to the hospital. When I told her about this, her response is oh well and nothing about getting her answering service to be able to reach her. Due to poor customer service and poor communications, I have chosen to move on to a new physician. I believe Dr Cloonan's skills are up-to-date however the interpersonal relationship skills needs improvement.
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Service Categories
Primary Care - Internal Medicine,
Primary Care - Family Medicine,
Pavers and Hardscaping
FAQ
Lieber & Cloonan MDs is currently rated 3.4 overall out of 5.
No, Lieber & Cloonan MDs does not offer free project estimates.
No, Lieber & Cloonan MDs does not offer eco-friendly accreditations.
No, Lieber & Cloonan MDs does not offer a senior discount.
No, Lieber & Cloonan MDs does not offer emergency services.
No, Lieber & Cloonan MDs does not offer warranties.
Lieber & Cloonan MDs offers the following services: Internal Medicine