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NWA Garage Door

Founded 2015 • With Angi since August 2015

4.6

(17) Verified Reviews

Business Details

Phone Number

Address

1353 C E Henri De Tonti Blvd

Springdale, AR 72762

Description

Welcome home to the unsurpassed beauty, value, and performance of Quality Garage Doors. Whether you need a stylish residential garage door to grace an elegant home or a hard-working commercial garage door for a commercial or industrial facility, we offer SafeWay, CHI and Haas manufactured doors,

Verified Reviews

A few reviews for this pro...
Hamp M.
5.0
05/22/2018
NWA Garage Door did an excellent job! They came out the same day that I called them. Installed a new opener with some nice features that I requested and fixed our door that had loud squeaks. Now you can't even hear the door opening. I would definitely recommend using NWA Garage Door!!
Description of Work
Replaced Opener and fixed bearings that were squeaking
Category
garage doors
Barbara B.
5.0
03/17/2017
The garage door wouldn't close this morning when I left the house. I called, Jeremy was available and was able to come to the house less than 2 hours after my call. He had the door fixed within 45 minutes. Very professional and prompt. We will definitely be using them again when we replace the garage doors!
Description of Work
Garage door repair
Category
garage doors
Mike C.
5.0
12/22/2016
I called 4:14, he showed up at 5:ooand what I screwed up fixed in 15 minutes, I then asked about them coming out and fixing the electric door closer. He said let me take a look, and 20 minutes later it was fixed too.(had not worked since we bought the house 4 months ago) Couldn't get anyone to return calls before. The guy was good, professional...
Description of Work
At 3:30 I screwed up the garage door, by 4 pm I had destroyed it, in my mind any way,
Category
garage doors
russell A.
5.0
09/11/2016
unknown
Description of Work
Perry came out and fixed the garage door no problem. I was missing pieces of things and he made it work. I would recommend for any garage door problem repair.
Category
garage doors
Sheryl D.
5.0
09/07/2016
The technician was very polite and knowledgeable. He made several suggestions as to what we could do as far as repairing the old unit or doing a replacement. It was determined that the repairs would be almost as much as a new unit and so we went with a new higher grade product. We have had a different local company come to the house three times in the last 8 years and was not satisfied. First of all, this is a fairly new house and I was questioning why we kept having problems with a newer unit. NWA garage doors came to our house the morning after we called. He quickly assessed the situation and had us back up and running within an hour. We will be calling them in the future for any of our Garage Door needs and will be suggesting them to our friends and family.
Description of Work
The provider came to fix our garage door opener. It was determined that the unit was worn out and needed to be replaced. He gave us several options and prices to choose from. He had us fixed up with a new door opener and two remotes is about an hour!! IMPRESSIVE!!
Category
garage doors
Kristin C.
5.0
08/23/2016
Scheduling was fast and easy. When I called, Brandy asked if I needed work done the same day as I couldn't open my garage door. Due to my timing, I asked to wait till the following morning. Perry called 20 min ahead of arriving and was on time. He replaced the spring & made the necessary adjustments (which he explained thoroughly) quick & efficiently. He also showed me the items to watch out for on our aging garage door openers and talked through a few options for future reference and answered all my questions. I plan to call NWA Garage door to replace those when we are ready to do so. Thanks!
Description of Work
Replace broken garage door spring.
Category
garage doors
Doris R.
5.0
06/29/2016
He came within 2 hours after call. He had all the parts needed for the repair in his truck. He explained what was needed to repair very well. The price was very reasonable. The repair is guaranteed for 1 year.
Description of Work
repaired Garage Door opener
Category
garage doors
Max W.
5.0
05/18/2016
unknown
Description of Work
Good
Category
garage doors
Tina B.
5.0
05/18/2016
unknown
Category
garage doors
Natalie W.
5.0
04/29/2016
Our experience with NWA Garage Door couldn't have gone better. I was able to get same day service that was delivered in the time frame that was given when I made the appointment. The technician called me when he was about 20 minutes from my home to let me know he had left his last service call and was on his way. He was cordial, patient as I asked numerous questions, and performed his work quickly and efficiently. He took the broken springs with him so we wouldn't have to dispose of them. I would highly recommend this company for their professionalism and quality of the work that was performed and will call them again if we have need of their services. Thank you, Perry, and NWA Garage Door!
Description of Work
The technician identified the cause of the malfunction - a broken spring - and showed me while explaining what had caused it to break. He told me what needed to be done and shared options and the cost associated with each. He did not push me to choose the more expensive option, nor did he act displeased when I chose the one that cost less. He also identified a problem we have been experiencing with the exterior key pad and corrected it as well.
Category
garage doors
Michael C.
5.0
04/26/2016
.
Description of Work
.
Category
garage doors
Colleen C.
5.0
01/27/2016
I called Tuesday morning, about 8:15ish. The owner was driving, but he pulled over so he could take down my information and make note of the issue I was having. He asked a few questions to make sure he had all the information he needed. He then let me know that he would see what he had available when he got into the office. He called me about 9:15 stating the work truck would be at my house in 45 minutes to an hour. The gentleman showed up on time, as promised. I explained the issue we were having. He promptly looked my the garage door motor and noticed the gear was stripped and needed replacing. He explained all the options - just replacing the gear or replacing the whole motor. He also let me know during his quick look over of the garage door parts he noticed a few other things. He let me know that replacing just the gear might not fix all of those items, but was NOT pushy or trying to talk me into spending more money. Just making me aware of potential future issues, which I appreciate. After I had all my options, I needed to speak with my husband. The gentleman was patient and understood this. He chatted with me for a few minutes while I tried to reach my husband. He stayed close by to answer any additional questions me or my husband had, but not overly close as to where I felt he was invading my phone conversation. Once my husband and I made our decision, he was quick to get to work and replace the motor. (He had numerous options with him, which I thought was smart and time saving, so he wouldn't have to go to the shop and return at a later date/time) He was efficient while doing so. When it came time to enter the passcode on the new keypad, he respected my privacy and didn't even look in my direction while I was entering the number. Once everything was set up, he showed me all the new features we had available. Also, he reminded me to enter the warranty information online so we would be covered. I reviewed the invoice, which was exactly the price he quoted me, NO extra fees. He took all his trash, even the old garage door mechanisms, and returned any item he had to move to it's original location (I don't think he had to move anything, but if he did, I didn't notice it out of place)
Description of Work
NWA Garage Doors replaced the motor to my garage door.
Category
garage doors
Mary O.
5.0
08/31/2015
Wonderful people to work with from the beginning to the end! My first conversation with Scott when initially calling around for prices was so pleasant that NWA Metal Buildings quickly moved to the top of my list as our potential contractor. Then when Scott took the time to not just give me an estimate but email me information regarding what to expect from them throughout the process I knew NWA Metal Buildings and Garage Door was the contractor I wanted to deal with. All the guys that came onto our property during the building process were kind, considerate and hard working. I really appreciated T J's attention to detail and his keeping us informed about his progress including when he would return etc. And the quality of our building (that will last us for many, many years) is top notch! I HIGHLY recommend NWA Metal Buildings and Garage Door! They really do come through during the building process with promises they make at the beginning.
Description of Work
The came and installed a garage door.
Category
garage doors

Service Provider Response

Thank you for the review, we appreciate your business
Mary O.
5.0
08/19/2015
Wonderful people to work with from the beginning to the end! My first conversation with Scott when initially calling around for prices was so pleasant that NWA Metal Buildings quickly moved to the top of my list as our potential contractor. Then when Scott took the time to not just give me an estimate but email me information regarding what to expect from them throughout the process I knew NWA Metal Buildings was the contractor I wanted to deal with. All the guys that came onto our property during the building process were kind, considerate & hard working. I really appreciated T J's attention to detail and his keeping us informed about his progress including when he would return etc. And the quality of our building (that will last us for many, many years) is top notch! I HIGHLY recommend NWA Metal Buildings! They really do come through during the building process with promises they make at the beginning.
Description of Work
Built a 400 sq ft metal workshop/storage building for us. They also installed a garage door as well as the roofing.
Category
garage doors, roofing, garage builders
Angela T.
1.0
05/14/2014
On 01/23/14 Perry Chupp with NWA Metal Buildings was contracted to build a metal building; contract was signed & deposit made ($16,638). On 03/20/14 Perry was in our office demanding the second payment on the project; another $16,638, yet no work had been done. He made it clear, his contract stated the deposit was non-fundable & he wouldn?t move forward with the project without the second payment! The concrete slab should?ve been poured & the building kit delivered to our site by this point, as promised. We pushed back on his demand until the promised work was done. He then became extremely angry & loud, so we ended the conversation by saying it wasn?t going anywhere, he wasn?t giving us any choice, but to hand over another check or lose our deposit. The check was written & he left. On 03/22/14 the concrete slab was poured. The concrete crew suggested to Perry that he wait until the weather improved before pouring (it was cold and raining); he said, ?No, pour it!? Additive wasn?t added to the concrete & the temps dropped to freezing that night. The crew & my husband stayed overnight, waiting for the concrete to cure; however, an area of roughly 1000 sq ft didn?t cure properly. When the issue was brought to Perry?s attention he again became angry & stated the slab was ?exceptional, especially for a warehouse??! Although you could clearly see the damage, we decided to wait until the project was completed before pressing the issue ~ We knew it was going to be a fight; he will argue all of his work is ?exceptional? & will not accept responsibility for anything less. On 03/26/14 the building was erected & everyday after that we had water pouring into our building when it rained! The roof was poorly constructed; the pitch was off allowing the water to drain outside the valley pan & leak into the building! More problems! On 04/09/14 we received our final invoice. Not only were we charged the full balance; we were charged for work we didn?t approve! Communicating with Perry in-person & via phone was a complete waste of time; he would talk over us, yell, scream and/or hang up on us. He kept stating the slab was ?exceptional?, his work was done & final payment was due immediately. He was so angry at one point, he threatened physical harm to my husband the next time he saw him! Clearly a verbal conversation was impossible so we attempted to address the issues via text & email. He refused to communicate in writing stating we needed to call his office to schedule a meeting. We cont'd to pursue communication via email, in hopes of a resolution, so he blocked our email address!? When we refused payment until the issues were corrected or a resolution was agreed upon, he responded with a NEW invoice with additional charges & threatened to file a lien on our property if payment wasn?t received! We now had an invoice for $12,706 for attempted repair work on the concrete slab & an estimate for a temporary fix for the leaks in the roof for $800+. The only permanent repair for the roof was to start over! Leaving us with repairs work every 1?3 yrs. We were also alerted of ?ripples or waves? in the slab when the attempted repair work was done! This was caused by an uneven grade that was done by Perry himself & a friend of his (according to the concrete crew). The crew alerted him of the issue, but again, he refused to acknowledge his poor workmanship & moved the project forward. Frustrated with the additional & unexpected expenses for repair work along with Perry?s unwillingness to accept responsibility for the issues & work towards a resolution, we stood our ground. Within days papers were served indicating his intent to file a lien on our property if payment wasn?t received within 10 days. Again, with a NEW invoice & additional charges?! We immediately contacted our attorney. We would NEVER recommend Perry Chupp! It?s our hope others will avoid the risk of doing business with Perry by us sharing our experience!
Description of Work
Perry is best summarized as an unprofessional bully! He doesn’t care about the quality of his work & leaves you to clean up his mess; at your expense!
Category
Dale W.
2.0
04/02/2014
Contractor did not complete the job on time ( a week late). Stated that reason for delays were sub-contractors, weather, etc. and did not take accountability for own actions. Undisclosed fees in the contract that were made "known" until final payment. Job site was left in "sloppy" condition and owner having to clean up. Would not recommend this contractor. Call me at 479-283-8395 for more details.
Description of Work
Construct an RV Gargage on owners property.
Category
roofing
Robin G.
5.0
11/30/2011
They were awesome! They can do so much more than Metal Buildings, can do all kinds of home repair/construction. Very dependable, reasonable, and very easy to work with and very professional. Our gutters look amazing!
Description of Work
Installed 216 feet of guttering around house all with black screens installed, and 281 feet of downspouts. The guttering was matched in brown with our house color.
Category
gutter repair

Service Provider Response

Of coarse this was an awesome customer, easy to work with, polite and courteous.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Garage Doors, Garage door repair, broken springs, spring replacement, install new openers, fix broken openers, repair opener, broken cables, service garage doors, service commercial overhead doors, replace commercial overhead doors, rolling steel doors, can doors, sheet doors, and high speed doors.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about NWA Garage Door

    How is NWA Garage Door overall rated?

    NWA Garage Door is currently rated 4.6 overall out of 5.

    What days are NWA Garage Door open?

    NWA Garage Door is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does NWA Garage Door provide

    NWA Garage Door accepts the following forms of payment: Check, Visa, MasterCard

    Does NWA Garage Door offer free estimates?

    Ask NWA Garage Door for details on free project estimates.

    Does NWA Garage Door offer eco-friendly accreditations?

    No, NWA Garage Door does not offer eco-friendly accreditations.

    Does NWA Garage Door offer a senior discount?

    No, NWA Garage Door does not offer a senior discount.

    Does NWA Garage Door offer emergency services?

    Yes, NWA Garage Door offers emergency services.

    Are warranties offered by NWA Garage Door?

    Yes, NWA Garage Door offers warranties.

    What services does NWA Garage Door offer?

    NWA Garage Door offers the following services: Garage Doors, Garage door repair, broken springs, spring replacement, install new openers, fix broken openers, repair opener, broken cables, service garage doors, service commercial overhead doors, replace commercial overhead doors, rolling steel doors, can doors, sheet doors, and high speed doors.