Direct Service Overhead

garage door company

About us

Best of Home Advisor Award Winner 5 Years Straight. Direct Service Overhead is your premier garage door company in northwest Arkansas. We repair and or replace garage doors and openers 24/7 for NO EXTRA COST. We also offer same day service and the lowest service fee in the business. We're proud of our reliability, great communication, integrity, and quality work. We are experts in our trade and will keep you educated on all aspects of your project. We look forward to earning your business and speaking with you!

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 76-100 of 140 reviews

Karim A.
08/2017
5.0
He was quick to arrive fixed my problem with a smile and even gave me a free rope ..much cheaper than any other garage door repair and most importantly he was honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marita I.
08/2017
5.0
They showed up on time and got the repair work done fast...very pleased with rhis company...will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Will P.
07/2017
5.0
You can count on this team to be very professional and show great care for your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jody M.
07/2017
5.0
I highly recommend using DSO for all your garage door needs. They were very friendly, professional and affordable. I will use them in the future for all my garage door needs and will be recommending them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geoffrey C.
06/2017
4.5
Fast service. Enjoyable experience. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Avi B.
06/2017
5.0
Very fast service. Searched via home advisor on Saturday afternoon, received a call within 10 min, Travis showed up at my place within an hour or two, gave me a quick estimate to replace my existing garage door opener with a connected model I can control with my phone, came back Monday morning and had the new opener installed in 30 min. Quick, reliable, and excellent customer service. Would definitely hire Travis again and absolutely recommend him to any friends or family. Top notch company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa C.
05/2017
5.0
Very good customer service and very detailed with their work. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Stan W.
04/2017
5.0
Very good customer service and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenyon L.
04/2017
5.0
Out of all the garage door companies I called, they had the best price and was on time & prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$473

David W.
02/2017
5.0
I was thoroughly impressed with their promptness and their customer service. we immediately received the call back and a technician came out within a couple hours of contacting the company. we had to have an entire garage door replaced and the price was extremely affordable and the technician very knowledgeable. I highly recommend this company to anyone needing repairs or new installation of garage door and equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacy R.
02/2017
5.0
Incredibly fast response time! Able to provide repair in less than 24 hours. Very friendly & professional. Would definitely recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor W.
02/2017
5.0
On Time,great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randall L.
02/2017
5.0
They came out immediately and did the job they were hired to do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gregory H.
01/2017
5.0
Great company, professions, highly recomend.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia E.
11/2016
5.0
Professional and does excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill W.
10/2016
5.0
Fast response time, awesome service and professional employees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$271

Jennifer B.
10/2016
5.0
Travis was very friendly and professional! He came out to my home the same evening that I called to repair my garage door. He made very good recommendations with extremely reasonable prices. He worked efficiently and rebuilt my garage door in less than an hour. I highly recommend Travis for all of your garage door needs. Thank you Travis for your great customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim G.
09/2016
5.0
Travis was very courteous and made sensible recommendations. Was patient in answering questions. The repair has made a huge difference in operation. Thank you, Travis Ford!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Kaye D.
09/2016
5.0
He was willing to come do the work after hours, came in checked what needed to be done and went right to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

garage door company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Direct Service Overhead accepts the following forms of payment: CreditCard
Yes, Direct Service Overhead offers free project estimates.
No, Direct Service Overhead does not offer eco-friendly accreditations.
No, Direct Service Overhead does not offer a senior discount.
Yes, Direct Service Overhead offers emergency services.
Yes, Direct Service Overhead offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day