Direct Service Overhead Garage Door Company

Founded 2010 • With Angi since January 2015

We specialize in many fields pertaining to garage doors. We have the resources and experience to provide: ​​ Garage Door Service, New Garage Door Installations, New Garage Door Openers, Custom Garage Doors & Multi-Point Safety Inspections. Our company has over 12 years experience in the industry and each technician goes through multiple training courses prior to certification. Our Promise To You: At Direct Service Overhead, our technicians are professionally trained, not only technically, but also extensively in customer service. Our business thrives on customer satisfaction, so we have a traditional mindset, We do exactly what we say we'll do. What We Offer: Our parts are engineered for extended cycle life so our customers get to enjoy problem-free garage doors at a fraction of the cost of what larger garage door companies are charging. We understand that a broken garage door is the last thing you want to be worried about, and usually garage doors break at the most inconvenient times. Our professionally trained technicians service 24 hours a day at no additional cost and our commercial grade products are guaranteed to make a noticeable impact on your garage door without putting a damper on your wallet. We consider it an honor to be your preferred choice for garage door repair and opener repair in Little Rock, Chenal, Maumelle, Benton, Cammack Village, Cabot, Conway and surrounding areas. Don't overpay, choose the company you can trust.

Awards and Badges

Angi Certified

Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

Main LogoA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

5.0

(11) Verified Reviews

Ratings Distribution

5

11

4

0

3

0

2

0

1

0

Rating Details

Price
5.0
Professionalism
5.0
Punctuality
5.0
Quality
5.0
Responsiveness
5.0

Read reviews by category

garage doors (10)garage building (1)
Showing 1-11 of 11 reviews
Joe S.
5.0
10/20/2020
David was outstanding. We needed two garage door openers installed. He was extremely professional throughout the entire process, explaining what needed to be done and how long it would take. He did an excellent job, explained the features and, above all, made sure everything was working properly before he left. I highly recommended Direct Service Overhead!
Description of Work
Replaced 2 garage door openers
Category
garage doors
Hire Again?
Yes
Monica D.
5.0
08/03/2020
Accurate pricing. High sense of urgency. Friendly staff. Would absolutely hire again!
Description of Work
Installed an Opener Reinforcement Bracket
Category
garage doors
Hire Again?
Yes
Katherine H.
5.0
01/28/2020
Travis arrived same day and at the time he said he would. He is super friendly and transparent about issues. He got us taken care of really quickly and super affordable! Definitely recommend!
Description of Work
Garage door repair
Category
garage doors
Hire Again?
Yes
Melissa T.
5.0
12/22/2018
They could not get to me today they were totally booked but he gave me the name of another company to help me so I wouldn't be stuck all day not able to get out of my garage. Now thats what I call customer service!
Description of Work
Garage Door Spring broke
Category
garage doors
Hire Again?
Yes
Vance P.
5.0
11/26/2018
Wonderful experience. Travis has my business for life. Repairs were done rapidly, seamless transaction.
Description of Work
Track on garage door had to be repaired.
Category
garage doors
Cost
$209
Hire Again?
Yes
William R.
5.0
11/12/2018
Found a series of failures on a 15 year old door opener. Ended up having to replace the opener, springs and bearing. All showed extreme wear and/or failure
Description of Work
Garage Door Opener troubleshooting and repair
Category
garage doors
Cost
$1,000
Hire Again?
Yes
jason H.
5.0
06/03/2018
Technician arrived within 45 minutes of my call. He replaced the spring and some other worn out parts, lubed and adjusted the door, and adjusted the opener. Everything works smooth and quite now. He was onsite less than 45 minutes. Great response and great service.
Description of Work
The spring on our garage door broke.
Category
garage doors
Cost
$405
Hire Again?
Yes

Service Provider Response

We are so pleased that you enjoyed our service! We appreciate your feedback!
Megan B.
5.0
10/27/2017
Great! We contacted them at 8pm the night it happened and Travis was out the next afternoon. He had the garage fixed in no longer than 45 minutes and was very friendly and professional! We would definitely call them again if something were to happen again!
Description of Work
Our garage was jammed and had to be re aligned and put back together.
Category
garage doors
Cost
$50
Hire Again?
Yes

Service Provider Response

We appreciate your feedback!
Trent H.
5.0
10/26/2017
Direct Service Overhead came out 30min after my call on a Saturday morning, installed a new circuit board and even adjusted the door when he noticed it wasn't set right. Total expense was very reasonable.
Description of Work
Power surge fried my garage door opener.
Category
garage doors
Hire Again?
Yes

Service Provider Response

Thank you for your feedback!
Larry M.
5.0
05/31/2016
unknown
Description of Work
This company did an awesome job on my garage door. It broke on a Sunday at around noon and they were at my home to fix it within an hour. Fairly priced and reliable.
Category
garage builders
Hire Again?
Yes

Service Provider Response

Thank you for your review [Member Name Removed]!
Gail T.
5.0
11/25/2015
.
Description of Work
.
Category
garage doors
Hire Again?
Yes

Service Provider Response

Thank You For Your Review!

    Phone

    Address

    1007 N Quail Ter

    Rogers, AR 72756

    Sunday
    Open All Day
    Monday
    Open All Day
    Tuesday
    Open All Day
    Wednesday
    Open All Day
    Thursday
    Open All Day
    Friday
    Open All Day
    Saturday
    Open All Day

    Website

    http://www.directserviceoverhead.com

    Other Information

    Services Offered

    Services Not Offered

    None.

    Payment options

    Visa
    MasterCard
    American Express
    Discover
    Check
    Financing Available
    Licensed
    Trade License Number
    344410721
    Trade License Locale
    Arkansas
    Trade License Authority
    Arkansas: Contractors
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    COVID-19 Update
    We are actively performing full services. We are taking additional precautions to protect our customers.

    Health & Safety Measures

    We complete exterior work only (No need to enter home)
    We will wear masks and gloves when we visit your home
    We accept remote payment
    All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

    FAQ

    Direct Service Overhead Garage Door Company is currently rated 5 overall out of 5.

    Direct Service Overhead Garage Door Company is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Direct Service Overhead Garage Door Company accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing Available

    Yes, Direct Service Overhead Garage Door Company offers free project estimates.

    Yes, Direct Service Overhead Garage Door Company offers eco-friendly accreditations.

    Yes, Direct Service Overhead Garage Door Company offers a 5% senior discount.

    Yes, Direct Service Overhead Garage Door Company offers emergency services.

    Yes, Direct Service Overhead Garage Door Company offers warranties.

    Direct Service Overhead Garage Door Company offers the following services: Free Estimates. Residential Garage Door Service Repairs. New Garage Doors Installation and Replacements. Name Brand Garage Door Opener Installation and Repairs.