Additional DBA - Central Automotive Repair Service LLC.
Business highlights
43 years of trusted experience
Services we offer
We are a full service mechanical repair and service facility. Our primary goal is to provide you with the most accurate information on your automobile so you can make the most informed decisions possible. We have all the latest factory diagnostic equipment to diagnose and repair today's vehicles. We never do any work without your approval, there is nothing we can't fix, and we are able to do all your vehicle's factory scheduled maintenance to keep your warranty.
Friendliness and professionalism struck us first. It was necessary to leave the Eclipse for three days due to the amount of work needed. Brent found a replacement dash at a salvage yard, saving us about 75% of the cost of a new one. They replaced the heater core. Plugs and wires were replaced. Valve cover gaskets were replaced. They discovered that a body shop had failed to replug the radio antenna which caused it to stop working. They plugged it in and all is good. They also cleaned the headlights and replaced the battery in the keyless remote. We talked on the phone several times to discuss the repairs, each time was very informative. They key to the service was my wife saying, "It was worth the money. I'm very pleased with the car." Every husband wants to hear those words!
Description of Work: Our Mitsubishi Eclipse needed a new dash, heater core and a few services items.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Suzanne P.
05/2013
5.0
auto repair
+ -1 more
Christian Brothers Automotive is a very clean shop with a waiting area. They let you know up front what the car needs and the cost of the repairs.
Description of Work: For routine vehicle maintenance we use Christian Brothers Automotive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Christian Brothers Automotive Maumelle
Thank you so much (Member name removed) for letting us take care of your vehicles. Have a great week! Sid & Beth Moore Owners
TRACY D.
04/2013
5.0
auto repair
+ -1 more
I've been using them for 25 years and I have always found that company to be really good. They are incredibly serious and they only do the work that they say they are going to do. They provide car shuttle service, so if you need a ride, they can help you with that.
Description of Work: I have used Christian Brothers Automotive Maumelle for oil change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
02/2013
4.0
auto repair
+ -1 more
When they called me with the cost of the repairs to my brakes, I felt that the price was excessive. On the recommendation of a co-worker, I called another company and was given a price of about two-thirds of the estimate here. I think that Cristen Brothers would have done a good job with the repairs because they have certified mechanics. I just felt the price was too much.
Description of Work: I stopped in to ask the price of getting my brakes replaced but was told that I would have to have a brake inspection. The inspection cost was $49.95. I had them do the inspection. When they called me with the cost of correcting my brake problem, I felt the cost was excessive. Upon the recommendation of a co-worker, I called another company and got an estimate that was teo
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Christian Brothers Automotive Maumelle
Thanks Member so much for your input. I apologize if we didn’t communicate properly the reason why the brake inspection could not be performed for free, and why we couldn’t just give a ballpark price on your brakes without looking at the vehicle. We are always happy to do a free routine brake inspection and provide a free estimate for brake service to anyone who comes in. However, your vehicle had a few non-standard issues that needed to be looked at. The ABS (Anti Lock Brake System) warning light was on and the vehicle had also been driven with the emergency brake on which damaged some of the brake components. Due to these issues we couldn't know for sure what price to give you for repairs without properly diagnosing and inspecting the vehicle. I hope you understand our need to do more than just a ballpark estimate or a cursory inspection for this. For diagnostics, we do have a small fee that we charge in order to pay the technicians for their time when inspecting a failed ABS System. We always try to properly diagnose an issue before giving you a price, and in order to have high quality technicians that can fix anything on your car we need to compensate them for their time when it goes beyond a cursory inspection. So in this instance we would not have been able to give an estimate for brake repairs without some testing and in-depth inspection. As always, we did obtain approval prior to doing the diagnosis, but again I am sorry we didn't communicate properly the need to do so. Once we diagnosed the ABS issue we provided an exact estimate to repair the failing brake switch that was causing the ABS Warning light to come on. During the complimentary portion of the brake inspection, the technician found several items in need of repair. Due to the parking/emergency brake being left on while driving, it wore the emergency brake shoes down to being metal on metal and it damaged the rotors. The proper way to repair this was to replace the rear brake pads, shoes, and both the rear rotors. It would have cost a good bit less if we didn't recommend replacing the brake rotors, but our professional opinion was that both rear rotors needed to be replaced to make the safest repair possible for you. I would be happy to review the repair ticket where you had the work performed to see where the differences are. We shouldn't be that far off on pricing so I would be happy to see where the differences are. Thanks and please do not hesitate to call me if you ever need clarification on something. Sincerely, Sid Moore Owner
shativa T.
09/2012
5.0
auto repair
+ -1 more
They have good communication with there customers. The facility is clean. They are also friendly.
Description of Work: I take my car there for oil changes. They have also worked on the air conditioner in my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
kevin T.
06/2012
4.0
auto repair
+ -1 more
They are professional, courteous and do a good job but are very expensive.
Description of Work: I used Christian Brothers Automotive to put new brakes on my car. They also did an alignment and put on new tires.
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*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Glass,
Auto Inspections,
Auto Radiators,
Auto Transmission,
Auto Tires,
Auto Mufflers,
Auto Detailing
FAQ
Christian Brothers Automotive Maumelle is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Christian Brothers Automotive Maumelle accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Christian Brothers Automotive Maumelle does not offer free project estimates.
Yes, Christian Brothers Automotive Maumelle offers eco-friendly accreditations.
No, Christian Brothers Automotive Maumelle does not offer a senior discount.
No, Christian Brothers Automotive Maumelle does not offer emergency services.
Yes, Christian Brothers Automotive Maumelle offers warranties.
Christian Brothers Automotive Maumelle offers the following services: We are a full service mechanical repair and service facility. Our primary goal is to provide you with the most accurate information on your automobile so you can make the most informed decisions possible. We have all the latest factory diagnostic equipment to diagnose and repair today's vehicles. We never do any work without your approval, there is nothing we can't fix, and we are able to do all your vehicle's factory scheduled maintenance to keep your warranty.