LOWE'S

I spoke with the flooring manager, ordered carpet, and set up an installation date for the middle of May, way past my target of the end of April. Due to this the painter I had scheduled could only do some of the painting. He can't come back until July, so this sets my project back even further, thanks to Lowe's. On the day the carpet was to be installed I was called and told that there was a defect in the carpet I ordered and I would have to begin all over again. At that point I opted to cancel the entire order and have a refund issued. During this same time, Lowe's installed two ceramic floors in my bathrooms. They did a good job, but only worked from 10-2:30 so it took 3 days. The second bathroom they did has many holes in the grout. It was reported to the store, and someone was supposed to call me to schedule someone to finish the floor properly. That was two weeks ago and I have heard nothing. So I will call the store again. Needless to say, I will never again do business with Lowe's flooring. I have gone back to a store that I have used before who actually employs professionals who know what they are doing. They cost a bit more, and I was trying to save money, but what Lowe's put me through was shameful.

unknown

it went fine, they were a little slow keeping me informed, but once product was in stock they jumped on it and didnt stop until it was finished. the customer was happy and they even cleaned up behind them selves.

We have used them before but this particular time we were not that happy with them. They never completed the job. It was a little sloppy, too many people involved. We will not be using them again in the future.