J & S Steamway is Anchorage's premier residential and commercial carpet and rug cleaning service. Providing excellent service to Alaskans since 1976.
We provide the highest level of service in the industry for Anchorage, Eagle River, and Girdwood residents. We also offer free pick-up and delivery of area rugs in the greater Anchorage area. Whether your needs are residential or commercial our certified technicians will take care of your needs. Call today for a free estimate!
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales
Services we don't offer
auto detail, construction services, remodeling, carpet sales
They have always given me good service. Their price was competitive.
Description of Work: They cleaned the carpets.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Judy M.
10/2014
4.0
carpet cleaners, upholstery cleaning
+ 0 more
They have always done a good job although it has been about a year since we used them. The project was pretty expensive. I think they are probably on the higher end of the price scale, but they do a good job. They have good equipment, good personnel and are clean and neat. They do a quality job, there is no question about it. There were no real issues. The last time I used them I had some deck cushions that needed to be re-cleaned and I was not told that there was a minimum charge so I was quite surprised when I got the bill. It cost me quite a bit more than I was anticipating. That is probably my fault and not theirs. Their quality of service is always good.
Description of Work: They cleaned my household carpet and my sunbrella deck cushions. They did a couple of different things, actually.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Chase P.
10/2014
5.0
carpet cleaners
+ -1 more
They were good and seemed more professional than another company I had shampoo the carpet once before. J & S did a very good job. Nothing else particular stood out.
Description of Work: They shampooed our carpets.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen D.
10/2014
5.0
carpet cleaners
+ -1 more
They did a fab job. We have used them before and everything was pretty dry. We asked for one of their competent guys. They vacuumed and there was no furniture. It was a really good experience. It was quick.
Description of Work: They cleaned our carpet.
Rating Category
Rating out of 5
quality
5.0
Yes, I recommend this pro
Gary T.
10/2014
5.0
carpet cleaners
+ -1 more
We have used them several times and we keep having them come back because they have done well. Their service and work is good. They are efficient and we have been pleased with them. We have lived here for 20 years and we have only used them. Their price is reasonable and their work is good for the price they charge. We have not had problems with them and always have the same person come out.
Description of Work: They cleaned our living room carpet. They also did some spotting in walkways that were used more often.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
douglas L.
10/2014
5.0
oriental rug cleaning, upholstery cleaning
+ 0 more
The work turned out great. It was beautiful. They were here on time, did a good job and everything looked good. I was not actually here when they did it, but my husband was. My husband was real happy with them too. The price was a little bit more than I anticipated.
Description of Work: They cleaned an area rug. They did the rug and then real quickly vacuumed and cleaned up the sofa.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol O.
10/2014
5.0
carpet cleaners
+ -1 more
I have not had anything from them recently, but I have used them in the past and I really love the job they do. They seemed pretty knowledgeable. When they were cleaning the stairs they explained why stairs get dirty in the areas they do, especially with the basement underneath. They were not pushy trying to do a sales job. I have had other carpet cleaning services do that. This company would offer to do my upholstery and say it was one of their services, but they did not tell me I really needed it done, which other companies have done. I just thought they were very polite and courteous of the environment there. They were thoughtful of not letting the dog out. I definitely want to use them again and have used them for at least two years in a row. I have been pretty happy. I have done carpet cleaning cheaper, but the service was not as good. Their pricing could be better, but it is not as bad as some. They were very prompt.
Description of Work: They shampooed my carpets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathryn I.
10/2014
5.0
carpet cleaners
+ -1 more
They did a great job. Everybody liked the deal.
Description of Work: They cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lai Loni K.
10/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
The experience has been great and they have been out three times. I continue to use them because they always do a good job of cleaning. I have already recommended them to a couple of friends.
Description of Work: They have cleaned some of my area rugs including a couple of tribal carpets, mostly wool ones. I also recently had them come in and clean some carpet that is down on the floor of my home including two sets of stairs, a couple of rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marie G.
10/2014
4.0
carpet cleaners, upholstery cleaning
+ 0 more
He never returned my call back when I told him my couches and easy chair they did still had a smell in it. I have not heard back from them. There also was a couple of spots still on the floor and I told the lady when she called. They have not returned my call. The guy who did it was named Nick Terrell. I don't know if they are going to come over and redo it.
Description of Work: They cleaned a 7-foot couch, my easy chair and the carpet in my living room.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
John B.
10/2014
5.0
carpet cleaners
+ -1 more
It went very well. They are very good. We've used them several times and we like them. They came properly. They did the work promptly and well. It was a positive experience. The price was reasonable.
Description of Work: They cleaned the carpet in our hallways and bedrooms. It was 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Candace B.
10/2014
5.0
carpet cleaners
+ -1 more
It was great. What stood out was just the final product, the carpet and the fact that he put the protection coating on for free. The price is too high.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$358
Lisa B.
10/2014
4.0
carpet cleaners
+ -1 more
They were professional and on time. They cleaned up behind themselves and then went on to the next. It was kind of hard to get in touch with them when their phones go to an automatic robot. I haven't called them back.
Description of Work: They shampooed my carpet.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Adrianne P.
10/2014
3.0
carpet cleaners
+ -1 more
I used them once and I was not so impressed so I went back to another company.
Description of Work: It was for carpet cleaning.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
SUSAN P.
10/2014
5.0
carpet cleaners
+ -1 more
I've used them for years. I had them every year for probably 30 years.
Description of Work: I use J & S Steamway Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Zona R.
10/2014
3.0
carpet cleaners
+ -1 more
It turned out to be very good. I think that they are highly respected in this area but they are also very expensive. They do a really good job and they are nice people but you have to be willing to pay their price. You can get your carpets done in the Anchorage area for half the price. They were running a little late at that time.
Description of Work: J & S Steamway performed some services for me. They did the living room, dining room, TV room and stairs.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$300
rae R.
10/2014
4.0
carpet cleaners
+ -1 more
It was alright. It was easy. I would not use them in future because they're in Alaska and I'm in Colorado.
Description of Work: We used those guys probably two years ago. It was probably when we were in Alaska. It was our first year in Alaska. We left in June. So it has been a year and a half since I used them. They cleaned my carpet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
michelle R.
10/2014
5.0
carpet cleaners
+ -1 more
It went well. The people were horrible who were living in our rentals. The carpets were really stained.
Description of Work: The cleaned the carpets for our rentals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn W.
10/2014
5.0
carpet cleaners
+ -1 more
I have used them many times and they do a good job. I have like 700 square feet. They have been there a long time and they do a solid job. I will always use them. They are expensive. They are punctual.
Description of Work: I used them for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Edward H.
10/2014
5.0
carpet cleaners
+ -1 more
They did fine. The have worked for me twice and we have white carpets now. The are more expensive than other carpet cleaners but they do a better job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helen T.
10/2014
5.0
carpet cleaners
+ -1 more
Wonderful! It turned out really great. They were very professional and they did a very good job. We call them every year to come and clean ours. Wouldn't use any other company.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
angie W.
10/2014
4.0
carpet cleaners
+ -1 more
It was fine. They did good. I would recommend that they do a good job. I didn’t have any issues. Their price is a little higher. They were here on time.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna & Chris S.
10/2014
5.0
carpet cleaners
+ -1 more
Fine! They have done a nice job. When we had a problem, they corrected it. The owner came out and inspected it. They were professional and on time.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew P.
10/2014
5.0
carpet cleaners
+ -1 more
The service was outstanding. They provided me a military discount. It turned out very well. They did when I was leaving and I am in Florida now. It was good. I will recommend them.
Description of Work: J & S Steamway had provided service for us. They cleaned the carpets in the house, it was about a 1200 sq feet carpet. They did not just clean it, they also did like a sanitazation. They just did the carpets and no floors and upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Michael R.
10/2014
5.0
carpet cleaners
+ -1 more
We’re very happy with it. They were really good. Their pricing is a value of what their work is. I would use them again and I may have recommended it to others as well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Concrete Driveways,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
J & S Steamway Carpet Cleaning is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
J & S Steamway Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, J & S Steamway Carpet Cleaning offers eco-friendly accreditations.
No, J & S Steamway Carpet Cleaning does not offer a senior discount.
Yes, J & S Steamway Carpet Cleaning offers emergency services.
Yes, J & S Steamway Carpet Cleaning offers warranties.
J & S Steamway Carpet Cleaning offers the following services: Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales
auto detail, construction services, remodeling, carpet sales