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J & S Steamway Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

J & S Steamway is Anchorage's premier residential and commercial carpet and rug cleaning service. Providing excellent service to Alaskans since 1976. We provide the highest level of service in the industry for Anchorage, Eagle River, and Girdwood residents. We also offer free pick-up and delivery of area rugs in the greater Anchorage area. Whether your needs are residential or commercial our certified technicians will take care of your needs. Call today for a free estimate!

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales

Services we don't offer

auto detail, construction services, remodeling, carpet sales

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 173 reviews

linda L.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: as with any carpet cleaner here in Alaska be prepared for the cost. |we have pets so have the carpet treated with scottsguard, which can double the price. also request two if you are wanting more then traffic areas cleaned. they performed a good job, just costly even with the special due to the extra treatment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Raissa D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in entire condo including 2 bedrooms 20 stairs and living/dining. Our rental unit had not been well cared for by the prior tenant and our carpets needed help. I was afraid we might have to replace the carpet in the bedrooms. J&S looked it all over and told me that at least 90% of the grime would come out and gave me the option to continue or not. I was really amazed at how much gunk they were able to remove. At least I feel confident that a new tenant will be happy to move in to our clean condo. Whew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from J & S Steamway Carpet Cleaning
We are overjoyed that you were satisfied with you experience. Please, tell your friends! Every time that you refer a new client to us, you will have the potential to earn 10% of their total cleaning cost. We appreciate the opportunity to serve your friends, family, and neighbors. When you send someone to us and their cleaning is completed and balance paid, we will mail you a Referral Rewards Certificate that can be used towards future cleanings OR you can mail the certificate back to us and we will send you a check for the amount!

B John S.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: We have used J&S Steamway for many years to clean wall to wall carpet, area rugs and specialty rugs. Their service has always been first class. They are punctual, explain what they are doing, point out potential problem areas and will go the extra mile to ensure customer satisfaction. They are one of the best cleaning services in Anchorage and are highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Ann C.
12/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: Highly recommend this carpet cleaner. I almost cancelled my appointment after I found out that their cost per foot is higher than many others in Anchorage but so glad I didn't! I got the best deep cleaning I have ever had and my carpets now look years newer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

C C.
12/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: My granddaughter had diarrhea and her diaper leaked all over my couch. They were able to get out the feces, smell and there were no stains anywhere. They were wonderful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellie S.
12/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Joyce C.
12/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: Cleaned a 10 by 8 China throw rug. Did an great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Barb R.
10/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: I have used J & S for years. They do a great job, reward repeat business, and are polite, professional and punctual. I have dogs. J & S neutralizes what they leave behind. 😃

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from J & S Steamway Carpet Cleaning
(member name removed), All of us at J & S appreciate your business! Thank you for being a loyal customer. It's people like you who make this business worth while! Sincerely, The team at J & S

Sandra H.
10/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: They cleaned the carpets and entrance way. They did an AMAZING job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan J.
10/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maura S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had an 10' x 12' Flokati cleaned. It was filthy when it left and came back looking almost new. Price was higher than others but they did a nice job. The only issue was that we were told delivery would happen on a specific day and it turns out that's not a delivery day so we had to wait a few more days.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$525

Susan B.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn K.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John N.
10/2014
5.0
concrete driveways
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Nancy G.
10/2014
4.0
carpet cleaners
  + -1 more
Their services were fine.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

michele N.
10/2014
4.0
upholstery cleaning
  + -1 more
They did a great job.
Description of Work: They cleaned my leather furniture, it was a sofa sectional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Skyler L.
10/2014
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: They cleaned the carpet in the main family rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna D.
10/2014
5.0
carpet cleaners
  + -1 more
They were great.
Description of Work: They cleaned all the carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dusty P.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were able to provide a carpet cleaner without chemicals! This is a health issue for me. They are prompt, do an excellent job and make suggestions without a hard sell pitch. I will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Gail R.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We just used them to do the coupon price of $99. We felt that they were quite expensive. But considering they provided a professional job, they probably were right in the ballpark of other companies.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Lorna M.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: J & S Steamway did an outstanding job. I have a large black dog and have had two dogs prior to my current one. My carpets are light colored and 18 years old. They need to be replaced, but I won't do it until my current dog is no longer with me. (I hope that's a long time!) Needless to say, my carpets were in bad shape. The technician was very thorough. My carpets looked much better than I had hoped they would. I am a fan!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Marcelle R.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We have used J&S Steamway to clean our carpet every year for the last 5 or 6 years. We had a small problem last year when part of the carpet did not dry completely in one room and there was some mold growth. I called them and they offered to come clean that section again but we were able to clean it ourselves and the mold didn't return. I really would've appreciated if they had given us some sort of refund, but it wasn't a deal breaker. That was the first time we'd ever had an issue and we plan on using them again. Besides last years' incident, I am always very pleased with how clean our carpet gets and the professionalism of the technicians.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dorothy B.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The technicians on site were very articular in their work and did all they could to please me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Tom L.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great service person

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

341 E 77th Ave, Anchorage, AK 99518

http://www.jandssteamway.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Concrete Driveways,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

J & S Steamway Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

J & S Steamway Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, J & S Steamway Carpet Cleaning offers free project estimates.
Yes, J & S Steamway Carpet Cleaning offers eco-friendly accreditations.
No, J & S Steamway Carpet Cleaning does not offer a senior discount.
Yes, J & S Steamway Carpet Cleaning offers emergency services.
Yes, J & S Steamway Carpet Cleaning offers warranties.
J & S Steamway Carpet Cleaning offers the following services: Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales
auto detail, construction services, remodeling, carpet sales

Contact information

341 E 77th Ave, Anchorage, AK 99518

http://www.jandssteamway.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM