Pros: - Responded promptly by email and chose a date quickly - Arrived on time - Polite and personable - Moved treadmill for us Cons: -When Jerome arrived, he immediately said the space was too big to fit the coupon. Apparently the "big deal" was for 250 sq feet of wall space, which he described as a small bathroom. I still have not seen "250 sq. feet" anywhere on any of our communication, nor the coupon. I noticed other reviews mentioning this issue and if we missed this fine print, it is our fault. But before arriving, Jerome never mentioned this 250 sq. feet limit until arrival. If this were the only issue, I would have been moderately satisfied, blaming myself for not reading but this was only the beginning of our problems. -Ended up paying $320 total for one room of paint, no ceiling, no trim. Two men were here for 1 hour. So apparently, 2 hours (1 hr. x 2 men) of paint costs $320 when 4 hours of handy work costs $120. -In the past, when professional painters have done work for us, they call us in as they are finishing and have us look over their work and ask to see if they are any spots they could improve. They were packed up and out the door and said "We're done," before we even had a chance to look at the room. -If I were to grade the cutting in, it would be an F. There are 10-15 spots that were missed, paint on the ceiling - an overall sloppy job. The work was done hastily and it shows. -They used every last drop of the 2 gallons of paint we bought and I know the job did not require that much paint. We painted a similar size room with 1 gallon and 1 quart with two coats. This left us no paint to correct his mistakes and they are numerous. -They managed to spill paint on our TV stand that was covered by two sheets in the middle of the room. They also splattered paint on our treadmill which they did not bother to put a drop cloth on. -They patched screw holes for us, which we did not ask them to do as they were holes for our blinds, yet they didn't patch all of the holes. Overall, between the cost, the time they spent here, the fact that they did not stand by their work, and the quality of the work done, I would never think about using J & D again.