From an early morning call to a pleasant and efficient dispatcher, to the service provided by Arturo later that morning, my experience was professional and instructive in every respect. I had previously used Roto-Rooter some years ago and was pleased to learn that my data was still on file and easily accessed by the dispatcher and conveyed to Arturo, my technician. Arturo was personable and purposeful. He took the time to speak with me and to assess the job, provided a quote and, when approved, got right to work. My job was not overly complex but in addition to dealing with the clogged pipe, Arturo provided relevant and helpful information about how best to prevent future clogs. He cleaned the area after he finished his work and made sure I knew that his work is warrantied for six months. Roto-Rooter may not be the least expensive, but as was true some years ago, I value prompt and quality service by experienced, responsible technicians. Nice job. Thanks.